H
enry Belcher
*** ****** ***** ( Salem, VA ****3 615-***-**** (
********@*****.*** ( www.LinkedIn.com/in/henrybelcher
Senior Supply Chain Executive in Retail, Direct-to-Consumer, & Fulfillment
Industries
15+ Years of Supply Chain Best Practices Implementation
Career Brand: Over 15 years of Greenfield to multi-site operations
excellence spanning big box distribution, call center, supply chain
consulting, and data analytics roles for Home Depot, St. Onge, Walt Disney,
and QVC.
R.O.I.: Highly adept at leading complex, high-volume, store and direct-to-
consumer distribution operations and leveraging subject matter expertise in
automation and warehouse management systems (PKMS, SAP WM, and Red Prairie)
to strengthen efficiency, contain costs, and maximize on-time deliveries.
Leadership: Hands-on leader with strong operations bent and the ability to
quickly eliminate system and operational bugs while forging effective
relationships with non-union personnel. Expert in radio frequency picking,
sortation devices, cost-per-unit controls, and KPI management.
Select Supply Chain & Operational Achievements
Sepracor
< Inventory Return Management: Stemmed revenue leakage and lowered
returns $9.3 million by directing 18-month, 30-member initiative.
Tightened inventory-level monitoring, reallocated short-dated
products, altered packaging and distribution methods, and fortified
partner leakage communications.
< Chargeback Reconciliation: Laid the groundwork for 3% savings of
overall $1.4 billion revenue by spearheading chargeback contract
reconciliation project. Currently authoring standard operating
procedures for 2012 implementation and unifying disparate Oracle, CARS-
IS, Model N, and wholesaler EDI transaction data sources.
Value Centric
< Business Development: Captured 20 new clients and $10+ million in
annual software revenue, working in tandem with team to develop and
maintain pre-sales system demos for major pharmaceutical companies.
V Produced $100,000+ in service fees by managing professional
services offering and coaching clients on system usage, report
design, and outside audit support.
V Generated new revenue stream, steering application development
team to define and launch 4 additional software modules for
hosted solution based on customer requirements and industry
experience.
St. Onge
< Distribution Retrofit: Generated $40 million in savings and improved
performance 20%, leading the design and retrofit execution of 4 Home
Depot import distribution centers.
< WMS Software Selection: Enabled the successful roll-out of an $8
million software system and fueled Home Depot's 21st century upgrade
by analyzing WMS systems, drafting design criteria, authoring RFP, and
leading vendor selection.
< Distribution Facility Installation: Achieved return-on-investment
within 6 months through $25 million redesign of 2 existing and 1 new
distribution facilities for a major pharmaceutical client.
V Led design, implementation, start-up, and training to transition
client to fee-for-service wholesaler relationship and crafted
customer care call center with HR, telephony, and software
requirements elicitation.
ClientLogic
< Cost Containment: Decreased annual labor expenses $2.4 million through
oversight of Manhattan & Associates PkMS and execution of a pick-to-
belt operation employing a tilt-tray sorter. Increased pick efficiency
from 50 to 250 units per hour and streamlined labor processes and
procedures.
< P&L Oversight: Expanded fulfillment revenue from $3 million to $34
million by leveraging performance track record to win new customers.
The Walt Disney Company
< Cross-Docking Management: Magnified percentage of cross-docked product
from 12% to 35% within 6 months, guiding development of EDI
information transfer in support of advanced shipping notification
system.
QVC Network
< Inventory Optimization: Managed the close of 4 facilities and
inventory transfer to new hard goods location with average $60 million
inventory level. Eliminated need for 100% physical inventory by
designing cycle count programs and pushed inventory accuracy from 90%
to 99.4% by leading audit development.
Professional Experience
SEPRACOR, INC., Marlborough, MA [2007-Present]
Associate Director of Institutional Sales & Trade Analytics
Fortify business decision making by steering data analytics, managing
wholesaler data/performance, and leading financial close operations in
support of sales, brand, and marketing teams with direct report to VP,
Organized Customer Group.
< Forecasting Effectiveness: Improved reporting accuracy, forecasting
accuracy, and achievement of financial targets by devising and
implementing executive-level reporting for use in revenue forecasting,
inventory positioning, and channel management.
VALUECENTRIC, Orchard Park, NY [2006-2007]
Senior Business Consultant
Surpassed targeted revenue and purchase goals through leadership of pre-
sales, product demos, and post-sale service with direct report to Vice
President of Sales.
< Industry Thought Leadership: Strengthened sales pipeline, lead
generation, and existing business from current clients by authoring
white papers, industry articles, and case studies for use by sales
team to prove industry expertise.
ST. ONGE COMPANY, York, PA [2004-2006]
Senior Project Manager
Boosted throughput and efficiency through leadership of mission-critical
client projects with direct report to VP/Partner. Maximized billable hours
and client satisfaction, driving projects to on-time, on-budget completion
as single point of client contact at all organizational levels.
< WMS Reconfiguration: Paved the way for client Cadbury Adams to prevent
critical loss of Wal-Mart shelf space, strengthen throughput
productivity, and ensure on-time customer delivery by analyzing and
evaluating third-party outsourcer for newly acquired confectionary
business. Repaired operational flow/procedures and protected assets.
CLIENTLOGIC, Nashville, TN [2000-2003]
Solution Delivery Officer (SVP)
Directed $34 million US/European distribution network and 3 call centers
with accountability for C-level operations, sales, and customer KPIs with
4,000 associates and direct report to COO. Ensured zero customer losses and
fee reductions while closing $30 million major clients and crafting
business solutions to strengthen service, quality, and cost savings.
< Distribution Operations: Doubled size of flagship distribution center,
rolled out new WMS, and installed state-of-the-art material handling
solutions to win COPC certification for Columbus-based distribution
center - the only 3PL logistics company so certified.
Early Career History
Earlier employment history includes tenure as Vice President/General
Manager with the Home Shopping Network, Director of Operations with
Victoria's Secret Direct (catalog and e-commerce), Director/GM of
Operations with Hanover Direct, Inbound Logistic Director with The Walt
Disney Company, Inventory Control Manager with QVC Network, and Manager -
Inventory Control Analysis with New Hampton.
Education, Professional Development, & Affiliations
CHRISTOPHER NEWPORT UNIVERSITY- Bachelor of Science in Business
Administration with a major in Economics
Pharmacoeconomics Logistics/Implementing Integrated Information Systems
CUSTOMER ADVISORY BOARDS COUNCIL OF LOGISTICS MANAGEMENT (CLM)
AMERICAN SOCIETY FOR QUALITY CONTROL (ASQC)
"Henry is a proven, motivated operations executive excelling in the many
facets of the value chain from manufacturer to end customer. He can
negotiate the maze of business challenges and reach a solution while
executing effective communication throughout the organization from analyst
to CEO." ~ Conrad Morgiewicz, Senior Account Executive
Signature Strengths
V Six Sigma/Continuous Improvement
V Distribution Design & Automation
V Supply Chain Best Practices
V Quality Assurance
V Material Handling Systems
V Pick/Pack Order Management