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Supply Chain Sales

Location:
Salem, VA, 24153
Posted:
February 08, 2011

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Resume:

H

enry Belcher

*** ****** ***** ( Salem, VA ****3 615-***-**** (

abhvd2@r.postjobfree.com ( www.LinkedIn.com/in/henrybelcher

Senior Supply Chain Executive in Retail, Direct-to-Consumer, & Fulfillment

Industries

15+ Years of Supply Chain Best Practices Implementation

Career Brand: Over 15 years of Greenfield to multi-site operations

excellence spanning big box distribution, call center, supply chain

consulting, and data analytics roles for Home Depot, St. Onge, Walt Disney,

and QVC.

R.O.I.: Highly adept at leading complex, high-volume, store and direct-to-

consumer distribution operations and leveraging subject matter expertise in

automation and warehouse management systems (PKMS, SAP WM, and Red Prairie)

to strengthen efficiency, contain costs, and maximize on-time deliveries.

Leadership: Hands-on leader with strong operations bent and the ability to

quickly eliminate system and operational bugs while forging effective

relationships with non-union personnel. Expert in radio frequency picking,

sortation devices, cost-per-unit controls, and KPI management.

Select Supply Chain & Operational Achievements

Sepracor

< Inventory Return Management: Stemmed revenue leakage and lowered

returns $9.3 million by directing 18-month, 30-member initiative.

Tightened inventory-level monitoring, reallocated short-dated

products, altered packaging and distribution methods, and fortified

partner leakage communications.

< Chargeback Reconciliation: Laid the groundwork for 3% savings of

overall $1.4 billion revenue by spearheading chargeback contract

reconciliation project. Currently authoring standard operating

procedures for 2012 implementation and unifying disparate Oracle, CARS-

IS, Model N, and wholesaler EDI transaction data sources.

Value Centric

< Business Development: Captured 20 new clients and $10+ million in

annual software revenue, working in tandem with team to develop and

maintain pre-sales system demos for major pharmaceutical companies.

V Produced $100,000+ in service fees by managing professional

services offering and coaching clients on system usage, report

design, and outside audit support.

V Generated new revenue stream, steering application development

team to define and launch 4 additional software modules for

hosted solution based on customer requirements and industry

experience.

St. Onge

< Distribution Retrofit: Generated $40 million in savings and improved

performance 20%, leading the design and retrofit execution of 4 Home

Depot import distribution centers.

< WMS Software Selection: Enabled the successful roll-out of an $8

million software system and fueled Home Depot's 21st century upgrade

by analyzing WMS systems, drafting design criteria, authoring RFP, and

leading vendor selection.

< Distribution Facility Installation: Achieved return-on-investment

within 6 months through $25 million redesign of 2 existing and 1 new

distribution facilities for a major pharmaceutical client.

V Led design, implementation, start-up, and training to transition

client to fee-for-service wholesaler relationship and crafted

customer care call center with HR, telephony, and software

requirements elicitation.

ClientLogic

< Cost Containment: Decreased annual labor expenses $2.4 million through

oversight of Manhattan & Associates PkMS and execution of a pick-to-

belt operation employing a tilt-tray sorter. Increased pick efficiency

from 50 to 250 units per hour and streamlined labor processes and

procedures.

< P&L Oversight: Expanded fulfillment revenue from $3 million to $34

million by leveraging performance track record to win new customers.

The Walt Disney Company

< Cross-Docking Management: Magnified percentage of cross-docked product

from 12% to 35% within 6 months, guiding development of EDI

information transfer in support of advanced shipping notification

system.

QVC Network

< Inventory Optimization: Managed the close of 4 facilities and

inventory transfer to new hard goods location with average $60 million

inventory level. Eliminated need for 100% physical inventory by

designing cycle count programs and pushed inventory accuracy from 90%

to 99.4% by leading audit development.

Professional Experience

SEPRACOR, INC., Marlborough, MA [2007-Present]

Associate Director of Institutional Sales & Trade Analytics

Fortify business decision making by steering data analytics, managing

wholesaler data/performance, and leading financial close operations in

support of sales, brand, and marketing teams with direct report to VP,

Organized Customer Group.

< Forecasting Effectiveness: Improved reporting accuracy, forecasting

accuracy, and achievement of financial targets by devising and

implementing executive-level reporting for use in revenue forecasting,

inventory positioning, and channel management.

VALUECENTRIC, Orchard Park, NY [2006-2007]

Senior Business Consultant

Surpassed targeted revenue and purchase goals through leadership of pre-

sales, product demos, and post-sale service with direct report to Vice

President of Sales.

< Industry Thought Leadership: Strengthened sales pipeline, lead

generation, and existing business from current clients by authoring

white papers, industry articles, and case studies for use by sales

team to prove industry expertise.

ST. ONGE COMPANY, York, PA [2004-2006]

Senior Project Manager

Boosted throughput and efficiency through leadership of mission-critical

client projects with direct report to VP/Partner. Maximized billable hours

and client satisfaction, driving projects to on-time, on-budget completion

as single point of client contact at all organizational levels.

< WMS Reconfiguration: Paved the way for client Cadbury Adams to prevent

critical loss of Wal-Mart shelf space, strengthen throughput

productivity, and ensure on-time customer delivery by analyzing and

evaluating third-party outsourcer for newly acquired confectionary

business. Repaired operational flow/procedures and protected assets.

CLIENTLOGIC, Nashville, TN [2000-2003]

Solution Delivery Officer (SVP)

Directed $34 million US/European distribution network and 3 call centers

with accountability for C-level operations, sales, and customer KPIs with

4,000 associates and direct report to COO. Ensured zero customer losses and

fee reductions while closing $30 million major clients and crafting

business solutions to strengthen service, quality, and cost savings.

< Distribution Operations: Doubled size of flagship distribution center,

rolled out new WMS, and installed state-of-the-art material handling

solutions to win COPC certification for Columbus-based distribution

center - the only 3PL logistics company so certified.

Early Career History

Earlier employment history includes tenure as Vice President/General

Manager with the Home Shopping Network, Director of Operations with

Victoria's Secret Direct (catalog and e-commerce), Director/GM of

Operations with Hanover Direct, Inbound Logistic Director with The Walt

Disney Company, Inventory Control Manager with QVC Network, and Manager -

Inventory Control Analysis with New Hampton.

Education, Professional Development, & Affiliations

CHRISTOPHER NEWPORT UNIVERSITY- Bachelor of Science in Business

Administration with a major in Economics

Pharmacoeconomics Logistics/Implementing Integrated Information Systems

CUSTOMER ADVISORY BOARDS COUNCIL OF LOGISTICS MANAGEMENT (CLM)

AMERICAN SOCIETY FOR QUALITY CONTROL (ASQC)

"Henry is a proven, motivated operations executive excelling in the many

facets of the value chain from manufacturer to end customer. He can

negotiate the maze of business challenges and reach a solution while

executing effective communication throughout the organization from analyst

to CEO." ~ Conrad Morgiewicz, Senior Account Executive

Signature Strengths

V Six Sigma/Continuous Improvement

V Distribution Design & Automation

V Supply Chain Best Practices

V Quality Assurance

V Material Handling Systems

V Pick/Pack Order Management



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