Customer Service Sales

LINDA STEADMAN

**** ****** **** #***

***-***-

1893

Bethesda, MD 20814

*****.********@*****.***

Personable, self-motivated and flexible professional with wide variety of

customer service, health care and nonprofit experience. Looking for full-

time position with consumer interaction in a government or nonprofit

setting. Key skills: Consumer assistance in crisis situations,

receptionist duties, Microsoft Office, planning events, training, public

speaking, patience, creativity, original thinking. Recent transplant to

Washington, D.C. area.

WORK EXPERIENCE 2009: Dr. Stephen Christy, Optometrist

Kansas City, MO

Receptionist

Duties:

Answered phone calls and scheduled appointments, greeted patients

Answered vision insurance questions and mailed billing statements

Filing, compiled patient records, mail

2003-2006: I Love A Mystery Bookstore

Mission, KS

Sales Associate

Duties:

Assisted customers, on phone and in-store

Scheduled author appearances

Cash register, ordering and stocking books

1996-1999: Challenger Space Education Center, Kansas City Museum

Kansas City, MO

Program Officer/Educator

Duties:

Taught space simulation program to middle school students

Created curriculum for certain programs

Program focus on cooperation and team projects

1979-1982: Johnson County Coalition for Prevention of Child Abuse

Kansas City, MO

Executive Director

Duties:

Director of agency

Public speaking, radio and television interviews

Lobbying at state and local level, represented agency at community

meetings

Created programs to prevent child abuse, including first

after-school program in KC area

VOLUNTEER 2007-2009: Family Educator, National Alliance On Mental Illness

EXPERIENCE Mission, KS

2010: Bethesda Presbyterian Church

Board of Directors:

Johnson County, KS United Way

Rose Brooks Center Domestic Violence Shelter

National Alliance on Mental Illness, Johnson County Chapter

Johnson County, KS Mental Health Association

Kansas City Museum

Numerous volunteer projects, including fundraisers and support

groups, hospital volunteering

Bachelor of Science, Elementary Education - University of Kansas

EDUCATION Lawrence, KS

Post-Graduate Work in Education - University of Kansas

Lawrence, K Certified Family Educator - National Alliance for Mental

Illness (Kansas Chapter)

Contact this candidate