Manager Management
Resume:
ANGELA DENISE WRIGHT, JD, MBA
Decatur, Georgia 30034
***********@***.***
EXECUTIVE SUMMARY
Innovative, assertive and high performing Senior Human Resource
Professional credited with directing best in class HR organizations.
Extensive experience leading, coaching and mentoring employees. Trusted
strategic business partner with sound technical skills, excellent judgment
and strong operational focus. Highly successful leader and counselor with
significant Human Resource experience and demonstrated ability to
facilitate conflict resolution build teams and effectively communicate with
all levels of an organization.
Strategic HR leader with expertise in all generalist HR areas; particular
success in:
. Identifying Organizational Competencies
. Internal Change and Reorganization
. Setting Expectations and Metrics
. Project Management
. Building and Leading Effective Teams
. Employee Performance Management
. Training and Development Leadership
. Recruiting and Staffing Management
. Labor Relations, Including Contract Negotiations
EMPLOYMENT HISTORY
dARRLY G. MITCHELL P.A., FORT LAUDERDALE FL.
2009-2010
attorney's office who opened a new location to provide comprehensive legal
services to the public and private companies representing a wide variety of
industries.
HR CONSULTANT
Assisted attorney in launching HR department in new office by ensuring the
delivery of the highest quality of HR services.
. Planned, organized and managed functions such as compensation,
recruiting and selecting training and employee development.
. Developed and implemented human resource policies, guidelines and
procedures.
. Led decision-making meetings to reach quality hiring recommendations.
. Extended, negotiated, and closed candidate offers of acceptance.
. Worked with attorney to ensure accuracy of job description and
performance audits on an ongoing basis.
. Assisted in management of immigration-related processes.
. Managed communication process between candidate, HR. and hiring team.
FAMILY PRESERVATION SERVICES, Rivera Beach, Fl. 2008-
2009
Private Agency contracted by the State to work with families and children.
DEPENDENCY CASE MANAGER
Managed and identified clients and family needs of minors placed in care by
the Department of Children and Families due to abuse or neglect by
caretakers, with the ultimate goal of permanency. Evaluated, coordinated
and ensured necessary services and/or treatment.
. Championed directives to preserve organizational balance by assessing
client needs, delivering services, planning referrals and linking
services to clients and families.
. Key contributor to introduction of evaluating reports from multiple
service providers.
. Streamlined and utilized case and program documentation according to
the contract and agency standards by assessments, treatment/service
plans, progress notes and termination summaries.
. Conducted diligent searches as required by Dependency laws.
. Provided specialized services that may have include detainment,
interstate compact, post placement supervision, relative/non-relative
caregiver home studies, and court testimony.
macy's wellingTON, Wellington, Fl. 2007-
2009
Upscale Department Store that provides retail services; 1,500 employees
Manager of Employees
Part-time Manager charged with managing all aspects of employees.
Responsible for hiring and interviewing, grievance process, and contract
administration. Administered and counseled management on performance
management system.
. Managed employee and labor relations, including counseling on
performance management, resolving conflicts, and advising on
discipline and termination.
. Launched investigations of employee complaints and provided
professional assessment and recommendations to general manager.
. Resolved grievances and utilized experience to ensure best possible
outcomes while fortifying productive relationship with management and
personnel.
. Assumed a leadership and development role by encouraging a sense of
team and embracing diversity through effective total store
communication, awareness of morale, staff development, and
implementation of selling priorities.
darryl g. mitchell p.a, BOYNTON Beach FL. 2004
-2007
Provider of comprehensive legal services to the public and private
companies representing a wide variety of industries, including professional
services and technology; with 100 employees in 2 separate locations
Director of Employee Development (2006-2007)
Human Resources Manager (2004-2005)
Senior Director responsible for ensuring delivery of the highest quality
HR services to client companies while identifying initiatives to advance
strategic and tactical objectives.
. Member of executive leadership team conceiving and implementing new
business model for delivery of services. Created processes for
workflow and project assignment, developed and documented policies,
procedures and processes.
. Chief architect of internal multi-volume set of guidelines describing
service offerings. Guidelines were used as a reference and training
tool for employees and paved the way for opening of new offices.
. Conceived and developed internal "Knowledge Base", a comprehensive
research tool used to educate employees and to ensure consistency and
accuracy of information presented to clients.
. Provided leadership, training and performance management for HR team.
. Developed and conducted multi-day seminars to refresh management's
knowledge of HR related issues and employment laws.
. Developed strong business relationships with all levels of leadership
at client companies.
. Provided counsel and advice to management to identify and resolve
areas of concern and to implement systems to avoid future issues.
. Delivered HR services to client companies including policy and
handbook development, new employee orientation, performance
counseling, advising on termination and discipline, and compensation
policy design and development.
wells fargo corporate services, Minneapolis, MN 2003-
2004
A bank and financial service company that provides banking, insurance,
investments, mortgages, and consumer finance across North America.
Paralegal
Responsible for training loan specialist on federal and state regulations
concerning compliance issues in mortgage and consumer financing.
. Participated in the preparation and the review of policies,
procedures, materials and communications to ensure mortgage documents
and corporate policies met and maintained compliance requirements.
. Research state laws to ensure that documents are in compliance with
primary and secondary refinancing of mortgages.
. Assisted managers with rewriting policy and procedure for each
department in conducting business etiquette.
. Responsible for monitoring financial documents in the compliance
program
. Developed strong business relationships with all levels of management.
Collaborated with HR professionals and management to identify areas of
concern and develop system approaches to resolve existing issues and
avoid future problems.
. Created and presented training for managers, HR professionals and
other employees to increase awareness of employment laws and to
enhance managers' skills.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Bachelor of Science in Criminal Justice, University of Minnesota,
Minneapolis, MN
Juris Doctorate, John Marshall Law School, Atlanta, GA
Masters in Business Administration in Human Resources, Palm Beach Gardens,
FL
Human Resource Certificate in Employee Relations, Cornell University,
Ithaca, N.Y.
Paralegal Certificate, Houston TX
COMMUNITY INVOLVEMENT
Volunteer/Advocate in the Guardian Ad Litem Program West
Palm Beach, Fl
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