William F. Greek

** ***** ****** *****: 607-***-****

Binghamton, New York 13905 e-mail: abhv13@r.postjobfree.com

Objective To obtain meaningful employment utilizing previous

experience and building new skills in the process.

Experience

2010- U. S. Census Bureau

Census Crew Leader

. Non Response Follow Up operation

2002-2009 BG's Pizzeria & Grill, Inc.

Owner / Operator

. Operation of a fast paced independent restaurant

environment serving a Division 1 University Location.

. Managed all aspects of Corporate Compliance as well as

Restaurant Operations including: Employees, Scheduling,

Food Preparation, Standards & Compliance, Marketing,

Bookkeeping, Vendor & Customer Relationships, Cash Flow

& Profitability

2000-2002 IBM Learning Services / Mindspan Solutions

Regional Offering Manager

* Senior Professional (Generalist! with skills in many

areas) Responsible for: Hosting Services, Lotus

LearningSpace solutions, Vendor Relationships,

Contracts, Statements of Work, Purchase Orders, Invoice

& Payment Tracking, Sales Support, Formal Quotes,

Quality Assurance Process, Revenue Goals & Profit

Margins.

1997-2000 Integrated Systems Solutions Corporation / IBM

Learning Services

Solutions Manager, New Markets Segment

. Managed mission transfer from Integrated Systems

Solutions Corporation (An IBM Company) to IBM Education

and Training.

. Managed a Design and Implementation team creating

template based processes for quick web site creation.

. Managed Partner relationships with Content Creation and

Hosting Services Companies. Responsible for:

. Deploy, and reconcile revenue splits for 137 e-

business web based learning solutions.

. Development and Marketing of the IBM Small Business

Training Series offering.

. Sales Support, Proposals, Contracts, Graphics

creation, Invoice and Payment tracking, Revenue

Goals & Profit Margins.

. Project Management Team for Development of

'Intellectual Capital Management' training Course.

1991-1996 IBM US Marketing & Services

Area Marketing Specialist

* Designed and Implemented Area 1 Multimedia Center lab

at 590 Madison Avenue, New York, NY.

* Responsible for :

* The Design and Development of Multimedia Sales

Demos

* Presenting Multimedia Technologies at Seminars and

shows in the US and South America

* Working with Clients and Vendors to provide

Multimedia based solutions.

1987-1991 IBM US Marketing & Services

Account Systems Engineer

. Cornell University Marketing Team - Workstation & Multimedia

Specialist

. Marketing Support - Customer Requirement Acquisition,

Configurations and Proposal Development.

. Configuration, Installation, Integration and Implementation

support.

1986-1987 IBM Customer Service Division

Program Support Representative

. Operating Systems & Application Program Support in Upstate

New York and Northern Pennsylvania.

. Responsible for: Customer Satisfaction, Program

installation, configuration & implementation of Operating

Systems and Application Programs. Diagnosis, problem

isolation and application of program fixes.

1980-1986 IBM General Systems Division

Customer Engineer

. Maintenance and repair of IBM Customer equipment in Upstate

New York and Northern Pennsylvania.

* Responsible for: Customer Satisfaction, Configuration,

Installation, Diagnosis and Repair of Systems and System

Peripherals.

Education

1980-2001 IBM Training Centers

. Atlanta, GA - Dallas, TX -

Boulder, CO - St. Louis, MO -

Boca Raton, FL

1970-1973 Miami Dade Community College - Miami, FL

Military Service

1966-1972 United States Coast Guard

1970-1972 US Coast Guard Reserves - Miami, FL

1969-1970 US Coast Guard 7th District Diving Unit - Miami, FL

Underwater Search & Recovery, Surveys, Salvage,

Demolition,

Law Enforcement, Search & Rescue.

1968-1969 US Coast Guard Presidential Security Detail - Key Biscayne, FL

President Richard Nixon

1967-1969 US Coast Guard Station Miami Beach - Miami, FL

Search & Rescue, Law Enforcement

1966-1967 US Coast Guard Cutter Balsam - Adak, AK

Search & Rescue, Fisheries Patrol, Aids to Navigation

Volunteer Work

1978-Present Greek Peak Sports for the Disabled, (Greek Peak Adaptive

Sports Center)

* Staff Trainer & Former Director of Volunteer Training

* PSIA Certified Adaptive Ski Instructor

Interests Computer Technologies, Skiing, Fishing, Golf & Gardening

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