Mark A. Bruns
*******@*****.***
SUMMARY
Professional business oriented IT Director. Experience with a variety of platforms and technologies.
Proven track record of business improvement through the use of information technologies and
applications systems.
SIGNIFICANT ACCOMPLISHMENTS
• 10+ years of IT leadership in the manufacturing and supply chain industries. Worked with Top Tier
software packages such as BAAN, Red Prairie, Microsoft Dynamics, Cognos, and SaleLogix. I have
also implemented automated data collection through RF scanning on multiple occasions on a variety
of different products.
• Project Leader on multiple successful implementations. This process included: scoping the project,
developing the budget, obtaining senior management approval, in-source vs out-source analysis,
vendor selection and negotiation, developing project timeline and establishing milestones, managing
team members and vendors, obtaining user signoff, and project follow-up meetings to improve the
process.
• Performed vendor selection and negotiated multiple cost saving IT contracts. In the process have
established high level contacts at many tier one vendors (Dell, Cisco, Verizon Business, EDS/HP,
AT&T, IBM, Microsoft, Sprint). The establishment of these contracts, forms the basis for the
development of global IT standards.
• Implemented the IT Steering Committee to receive feedback from departmental leaders on the
performance of the department, stay current on upcoming business needs, communicate new
developments in the IT world (in plain English, not technical terms), and to establish priorities for the
department.
• Strong leadership and communication skills that have allowed me to work “hand-in-hand” with remote
sites. Firm believer in the power of face to face meetings with remote site personnel in order to
establish a strong foundation for future collaborations.
• 5+ years of network infrastructure and global WAN design and security analysis. Lead continuous
improvement reviews with vendor partners to utilize the latest and most cost effective technologies.
SKILLS
Manufacturing, Distribution, Automotive, Retail, Consumer Products, Food Processing,
Industries:
Transportation
Red Prairie, Microsoft Dynamics GP, Dynamics Business Portal, Sharepoint, Citrix
Software:
(Winframe and Xen products), Dynamics Navision, Blackberry Enterprise Server, Linux,
SQL Server 2000/2005, Windows XP, Server 2003, OS400, SQL
Infrastructure: W AN Design, VOIP, SAN, Server Configuration, COLO selection, RF scanning build
out, Thin Clients, Wiring Upgrades, LAN Design, Back up & Recovery, EDI, AS400, HP
Switches, Cisco Routers/Switches, Server Selection
Management: Project Management, Department Management, Outsourced Application Support
Management, Outsourced Application Development Management, Budgeting,
Outsourced Infrastructure Operations, Vendor Selection and Management.
EDUCATION
Bowling Green State University - Bowling Green, Ohio
May 1987
Bachelor of Science in Business Administration
Majors: Management Information Systems
Production/Operations Management
EXPERIENCE
Jan. 2009 AGCO Corporation – Duluth, GA
July 2009 IT Manager, Infrastructure Operations-North America
• Contractor Position
• Managed all day-to-day infrastructure activities.
Mark A. Bruns
*******@*****.***
Responsible for all interfaces with outsourcing partner EDS.
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Implemented a reliable UPS and generator system in the corporate data center resulting in zero
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unplanned downtime for the period of employment.
Primary interface between all North America facilities and IT vendors (EDS, Dell, Verizon Business,
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Cisco, HP).
Primary interface between all North America users and EDS.
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Responsible for IT SOX compliance for North America.
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Negotiated hardware maintenance agreements reducing costs 40%.
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Negotiated off-site tape storage agreement reducing costs 75%.
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Negotiated a major Cisco hardware purchase through Verizon Business that resulted in a 10% cost
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reduction in North American Verizon Business spend.
Performed a comprehensive Microsoft Licensing analysis that resulted in bringing the company back
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into compliance without penalty from Microsoft.
Implemented the Microsoft Home Use program for employees. Enabling employees to purchase
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Microsoft Software at a flat rate of $20.
Sept. 2005 Nordic Cold Storage LLC. – Atlanta, GA
Dec. 2008 Information Technologies Director
• Responsible for all IT technology and infrastructure decisions for U.S. operations.
• Responsible for all Telecommunications configuration, negotiations, and contracts.
• Upgraded all hardware to a corporate standard (Dell servers, HP switches, Wyse ThinClients, Cisco
Routers)
• Upgraded software to new corporate standards (Windows XP, Server 2003, Citrix Winframe, SQL
Server 2005, Microsoft Office 2003, Microsoft Dynamics, Red Prairie)
• Upgraded corporate WAN to business level circuits to increase productivity and increase systems
uptime. Decreased the number of network “drops” from 8-10/mth to < 1/mth.
• Implemented RFbarcode scanning at all warehouses utilizing Cisco wireless equipment along with
LXE and Teklogix scanning equipment. This allowed a decrease in workforce of approximately 25%.
• Implemented Citrix across all facilities. This eliminated the need for PC’s at the locations and
simplified the support issues associated with small facilities.
• Utilized Citrix technology to allow secure remote access for employees and software vendor support.
• Conducted a successful proof of concept for server virtualization using Citrix XenServer.
• Implemented Lean Logistics freight management software.
• Member of a successful Red Prairie Implementation team.
• Designed, configured, and implemented all Red Prairie Integrations (EDI, Microsoft Dynamics GP,
Lean Logistics). This includes the design and implementation of several custom modifications to
enable EDI to process smoothly and efficiently to/from Red Prairie and Boomi.
• Outsourced all EDI communications and mapping functions. Performed vendor interviews and
selection criteria. This resulted in reducing departmental budget by 50%.
• Implemented a Blackberry Enterprise Server to better improve management communications.
• Upgraded Microsoft Dynamics GP from version 8.0 to 9.0.
• Implemented Microsoft Dynamics HR/Payroll application saving over $20,000/year.
• Implemented Microsoft Business Portal (built upon SharePoint) to improve the Requisition to
Purchase Order process and to allow employees greater control over personal information
(eliminated paperwork).
• Performed vendor selection, configuration, and implementation of Service Desk Pro to allow tracking
and reporting on IT and Engineering tasks.
• Designed and implemented several integrations (Lean Logistics to/from Dynamics GP, Dynamics GP
to/from Red Prairie, and Dynamics GP to various Banking institutions).
• Implemented a procedures and video technology that helped to decrease claims by 75%.
Apr. 2000 Habasit Belting Inc. – Suwanee, GA
Sept. 2005 Information Technologies Director
Mark A. Bruns
*******@*****.***
Responsible for all IT decisions for U.S. operations.
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Responsible for all Telecommunications configuration, negotiations, and contracts.
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Selected and implemented new telephone system at multiple locations. This utilized VOIP and
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decreased long distance costs by 25%.
Implemented barcode scanning across all shop floor/warehouse activities utilizing Citrix technology;
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including all inventory transactions and shop floor reporting.
Implemented an Internet/intranet based shipping system, building in a higher degree of freight cost
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management.
Implemented SalesLogix (CRM) package for all field sales and customer service.
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Implemented a VPN technology for remote user access that decreased cost by 95% while vastly
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improving functionality.
Designed and implemented system enhancements that improved inventory accuracy from 65% to
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99%.
Lead a financial Navision implementation.
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Designed and implemented a Navision enhancement to automate the cash application of EFT
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payment information.
Converted all EDI transactions to FTP technology decreasing ongoing EDI communication costs by
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100%.
Implemented a web based application allowing customers and salespeople to access order
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information and inventory availability. This was the first in the belting industry.
Implemented the use of automated e-mails to inform customers of order status (acknowledgement
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and shipment).
Implemented a secure wireless network in all U.S. facilities.
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Sept. 1999 Manufacturers’ Services Ltd. – Charlotte, NC
Mar. 2000 Senior Information Technologies Manager
• Responsible for all IT decisions within a $280 million division primarily focused on supplying
configured electronic devices to large electronics companies.
• Responsible for the implementation of an electronic billing process to largest customer.
• Responsible for rebuilding the complete network infrastructure, including new PC’s, servers, backup
devices and procedures.
• Member of the corporate team to develop a new business to business E-commerce strategy,
including order entry, billing, and customer order status updates.
• Responsible for the post implementation activities for a BaaN ERP implementation, including the
redesign of several applications and processes.
Mar. 1998 Eaton Corporation – Brunswick, OH
Aug. 1999 Division Information Technologies Manager
• Responsible for all IT decisions within a division primarily focused on supplying parts for the
automotive industry.
• Developed the first Divisional IT strategic plan, presented it to senior management, and gained
approval for strategies to the improve department.
• Team Leader in the implementation of a Bar Code data collection system that is fully integrated with
the Oracle inventory applications.
• Took a leadership role in establishing open lines of communication with the users to deal with the
cultural changes inherent with a large ERP install.
• Established and led the Division’s first Change Request Review Committee. This committee
consisted of a group of functional managers whose purpose was to assist the IT department in
prioritizing user enhancements.
• Led a group to develop and implement a system to assure that all outgoing EDI arrives at the
customer in an accurate and timely fashion. The system had to be highly automated and give the
user immediate feedback in case of any failure. We went from 95% accuracy the first month of
implementation to 99.8% by the third month.
Mark A. Bruns
*******@*****.***
Invited to participate in Automotive Group EDI Improvement Team. Primary purpose was to examine
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EDI strategies across divisions and make recommendations on how to improve the process.
Responsible for the completion and user acceptance of all Oracle custom development.
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Responsible for negotiating an outsourcing agreement for all UNIX and Winframe operations.
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Member of an implementation team that successfully implemented Oracle Applications 10.7
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Automotive Beta release.
June 1997 Whittman-Hart – North Olmsted, OH
Mar. 1998 Senior Consultant
• Named Outstanding Consultant two quarters in a row.
• Led a team that designed, developed, and implemented an EDI based order system that tied an
acquiring company’s order entry and invoicing to the acquired company’s inventory and shipping
systems. The solution enabled the acquiring company to quickly, easily and cost effectively establish
control in the acquired company.
• Lead consultant in an ERP implementation. Responsible for helping the client to develop innovative
ways to use the existing functionality to streamline their business process.
Apr. 1990 American Greetings – Cleveland, OH
June 1997 Information Systems Manager – Oct. 1996 to June 1997
Manager of Application Systems - June 1995 to Sept. 1996
Senior Programmer/Analyst - May 1992 to June 1995
Programmer/Analysis – Apr. 1990 to May 1992
Responsible for all aspects of the MIS function within a $175 million group of consumer products
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companies. Managed a staff of seven programmers in four locations.
Responsible for the configuration, purchase, and set up of a new AS/400 Model 510.
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Developed a new frame relay communications system to the plant sites.
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Negotiated a fixed fee contract for upgrade of current software to newest release. Included pricing for
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hardware upgrade, new software modules, training, and consulting fees.
Co-Project Manager on Bar Coding and Data Collection projects at both Acme Frame and Wilhold.
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Used RF technology and barcodes to effectively eliminate paper flow within the plant floor, and
warehouse area. Using these technologies was able to redesign the flow of material and increase
efficiency throughout the plants.
Reporting responsibility for all aspects of EDI. Co-Project Manager on the implementation of the
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AS/400 based Premenos EDI translator. Effectively designed and implemented the necessary
interface programs needed for receiving PO's, sending invoices, and sending ASN's.
Co-Project Manager on the implementation of a MRP manufacturing system. Participated in the
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training of users, design of the system, and establishment of procedures to make the system work
effectively.
Lead Analyst in the complete systems start-up. Effectively implemented order entry, inventory control,
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sales tracking, shop floor control, purchasing, accounts receivable, cost accounting, and
manufacturing engineering system procedures and software design.
Primary contact for users on all software and procedural questions.
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Participated in analyzing and developing changes to order entry, sales, inventory control, and cost
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systems conversion from IBM 4331 to IBM AS/400.
Lead Analyst in manufacturing systems conversion from IBM 3090 to IBM AS/400. Developed new
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procedures and software specifications for the manufacturing process.
Programmer/Analyst May 1989 - April 1990
Bonne Bell
Programmer/Analyst October 1988 - May 1989
Motch Corporation
Programmer June 1987 - Sept 1988
Mac Tools, Inc.