John Kriegler
Centerville, MN. ***38
**********@***.***
OBJECTIVE: Seeking to bring my 20 plus years of management in the transportation
industry to your company.
EXPERIENCE:
Operations Manager - Minnesota May 2009 to May 2010
Surfaces Transport, Inc., Eagan, MN
* Increased “Freight Collect” accounts from five to thirty-five
* Negotiated rates that were beneficial to the customer and still within company
profitability guidelines
* Increased business and revenues with existing accounts
* Restored company credibility within floor covering industry by building and
maintaining positive customer relationships
Manager January 1989 to May 2009
Northern Cargo Association, Minneapolis, MN
* PLANNED, ORGANIZED AND MANAGED THE WORK OF SUBORDINATE STAFF TO ENSURE THAT THE WORK IS
ACCOMPLISHED IN A MANNER CONSISTENT WITH ORGANIZATIONAL REQUIREMENTS
* COLLABORATED WITH OTHER MANAGERS AND STAFF MEMBERS IN ORDER TO FORMULATE AND IMPLEMENT
POLICIES, PROCEDURES, GOALS, AND OBJECTIVES
* RESPONSIBLE FOR ANALYZING 100% OF ACCOUNTS AND DETERMINING RATE STRUCTURE TO BE USED FOR
EACH
* INTERVIEW HIRE AND TRAIN NEW EMPLOYEES OR OVERSEE THOSE PERSONNEL PROCESSES
* MANAGE ALL ASPECTS OF HUMAN RESOURCES INCLUDING PERFORMANCE REVIEWS AND COUNSELING
* ANALYZED EXPENDITURES AND OTHER FINANCIAL INFORMATION IN ORDER TO DEVELOP PLANS AND POLICIES,
TO INCREASE PROFITS AND/OR IMPROVE SERVICES
* NEGOTIATED AND AUTHORIZED CONTRACTS WITH BOTH INBOUND AND OUTBOUND CARRIERS AND SUPPLIERS,
AND MONITORED CONTRACT FULFILLMENT
* INSTRUMENTAL IN NEGOTIATING UNION CONTRACTS AND HANDLING ALL EMPLOYEE GRIEVANCES
* ORGANIZED AND IMPLEMENTED A NEW RATE STRUCTURE, RESULTING IN RATES IN A FORMAT THAT WAS
MORE CONSISTENT WITH THE PARTICULAR MARKET WE WERE COMPETING IN
* PREPARED DETAILED FINANCIAL REPORTS FOR BOARD OF DIRECTORS
* RESPOND TO WRITTEN AND TELEPHONE REQUESTS FOR RATE QUOTES AND SERVICE STANDARDS
EDUCATION: Bachelor of Arts - Economics
University of Minnesota, Minneapolis, MN