Customer Service Manager

Lincoln D. Schindler

**** *****

*th Street

Norfolk, NE 68701

Home 402-***-****

Cell (402) 316-

8833

**********@*******.***

Lincoln D. Schindler

Work Philosophy All efforts are centered on customer service.

Enthusiasm,

professionalism, product knowledge, continuous improvement

and interpersonal skills are absolutely necessary as

applied to the production equation.

Experience

03-07 to 09-10 Becton Dickinson

Production Coordinator

. Hiring, management and supervision of Cutting, Luer,

and SCF production to include safety, quality,

service, cost and capability of work teams

. Supervised 50+ individuals on a 24 x 7 rotation, 2nd

shift

. Managed quality resolutions through analysis of manning

and material availability vs. logistics of product

requirements

. Work in tandem with engineering teams to develop,

monitor, and maintain preventative maintenance programs

. Leadership of Blitz that resulted in supply inventory

savings of over $1 million, as well as, increased

inventory accuracy, increased floor space, and

ergonomic advantages for team

. Promote and maintain an environment of continuous

improvement through leadership roles in kaizens and

team education

. Developed teammates into additional roles and

responsibilities through cross-training and skill

development, i.e. mechanical, verbal, written,

management

06-04 to 03-07 Werner Enterprises

Parts Manager

. Hiring, management, and supervision of Parts Department

to include ordering, forecasting, inventory management,

purchasing, and employee training

. Establish and maintain effective lean environments

throughout North American terminals by incorporating

the principles of the "Five S's of Lean"

. Oversee warranty programs

01-02 to 02-03 Neapco, Inc., Beatrice, NE

Machinist

. Set-up, operated, and maintained CNC, lathes, mills,

and heat induction machines

06-99 to 01-02 Schindler and Sons Farms, Elgin, NE

Assistant Manager

. Assisted in the management of 450 head farrow to finish

swine

operation 1200 acres row crop farm with emphasis on

maintenance and repair

. Building, equipment, and facilities maintenance

. Manage Chemical and Fertilizer applications

. Operate and maintain center pivot systems

09-92 to 06-99 Hobb's Repair, Ewing, NE

Diesel Technician/Welder

. General service and repair with both gas and diesel

applications

. Suspension and brake (pneumatic and hydraulic) repair

. Hydraulic and electrical systems maintenance

. Diagnostics of farm and industrial equipment

1994. Schindler Family Farm

. Farrow and finish swine on family farm

. Maintain infrastructure, farm and swine equipment

. Manage rations, medication, and biologics

Education

10-10 to Present Bellevue University, Bellevue, NE

. Bachelor of Science Management Program

. Expected Graduation Date Fall 2011

10-03 to 06-04 Southeast Community College, Milford, NE

. Graduated from Parts and Marketing Program (3.4 GPA)

. Representative in the Student Senate

. Achieved placement on Dean's List all quarters of

attendance

Interests Hunting, carpentry, collecting vintage model tractors

Certifications Licensed Foster Parent, Certified CPR, AED

References Bryan Nielsen, Werner Enterprises, Omaha NE 68134

402-***-**** Cell

Todd MacPherson, Becton Dickinson, Grand Island NE 68803

308-***-**** Cell

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