Cynthia Coldiron

**** *. ******** **., *** #***, Chandler, AZ 85224

Phone: 602-***-****: Email: abhuwh@r.postjobfree.com

Summary Of

Qualifications______________________________________________________________

_

(Customer Service, Marketing/Public Relations

(Laser fiche v 7.2; Promise; Data Cap

(Quality Assurance with HIPPA

(Interoffice Mail

(Document research (Filing,

Copying, Faxing

(Advanced Microsoft Office 2003/2007

(Excellent written/verbal communication

(Create presentation and support materials (Manage

projects/tasks to support office staff

Volunteer

Experience__________________________________________________________________

__

Triple R Behavioral, Inc. Newsletter Editor

(Mentor) 07/2009 - 07/2010

(Wrote/edited informational articles for monthly Clubhouse Newsletter

(Assisted instructor with teaching computer courses and answered members'

questions to enhance learning

(Utilized advanced computer skills on Microsoft Office 2007. Created

promotional materials for clubhouse use

(Greeted visitors/members and answer front phone

Marc Center of Mesa Imaging Technician

02/2009 - 05/2009

(Performed clerical duties with great attention to detail on complex

client files and other assignments

(Quality checked electronic files to assure supervisors' requests and to

meet HIPPA regulations

(Batch scanned many boxes of medical paper documents from various

departments on Laserfiche 7.2

Professional

Experience__________________________________________________________________

Walgreen's Mail Service Order Production

Technician 02-2008 - 01/2009

(Document research/Quality Assurance under HIPPA guidelines

(Scanned/packed various medications for mail service clients on an

assembly line, with attention to detail

(Verified client medication invoice with various sized bottles assuring

information matched packing item

(Prepared/packed boxes for larger orders on separate assembly line to be

shipped/transported to Fed-Ex

DataCap Operator

(Opened, arranged and prepared 100 scripts an hour/Operated Opex model to

streamline task

(Scanned pulled documents, and performed rescans utilizing PROMISE

software

(Created correspondence, utilized stamp machine, and distributed

incoming/outgoing mail

Marc Center of Mesa

Receptionist/Scanner 02/2004 - 02/2008

(Greeted guests/public with professional decorum/directed then to

appropriate individuals/departments

(Staff Writer - Generated client interest in programs by writing articles

for bi-monthly newsletter

(Medical Records Clerk- Scanned payroll time sheets for imaging and ERS

departments

(Followed HIPPA guidelines while preparing, scanning, indexing medical

documents, and with clerical duties

Meta Services (AKA-Recovery Innovations, Inc) Administrative Assistant

02/2002 - 08/2003

(Served as gatekeeper to ensure employees could work without disruption

(Answered and routed calls to appropriate individuals

(Copied/faxed confidential information under HIPPA guidelines; ordered

office supplies

(Arranged/distributed incoming mail

(Cleaned/arranged conference room for company president/executive

staff/monthly board attendees for meetings

(Took six-week Peer Support Training course in 2003; graduated second

in my class; was fun, easy to learn

Education___________________________________________________________________

_____________

Arizona State University, Walter Cronkite School of Journalism and

Mass Communication May 2000

Bachelor of Arts: Journalism, Related Field: English, and Emphasis:

Public Relations

Mesa Community College, Business Administration and Marketing

Departments

Associate of Applied Science Degree(s) in Public Relations - 1994 and

Marketing - 1992

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