Customer Service Medical

Cathy Duron

***** ******* *** ****** ******, CA *2557 Cell (909)

***-****

abhuua@r.postjobfree.com

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Objective:

I am seeking a Front Office position in the healthcare industry involving

Medical Billing or Insurance Coding. Experienced in; insurance

verifications, billing, payment posting and collections.

Education:

Kaplan College Riverside, CA Medical Coding Billing Diploma

01/2011

Awards: High Honors, Perfect Attendance

Riverside County Office, CA Medical Front Office Certificate

01/2010

Riverside Community College

Medical Terminology 1 A & 1 B 2009,

2004

Keyboarding and Document Processing 2009

Moreno Valley High School Moreno Valley, CA Diploma

Skills:

. Effective Communicator

. Hard worker

. Critical and creative Thinker

. Cooperative Learner

. Medi Soft

. Type 40 wpm

. Data Entry/10 Key

. CMS 1500/UB04

. Charge/Payment Posting

. HIPAA Compliancy

. Conflict Resolution Skills

. Positive Attitude

. Medical Terminology

. ICD-9/CPT/HCPCS

. Customer Service

. Insurance Claims Processing

. Insurance billing Procedures

. Insurance follow ups

. Organizing/filing patient records

. Scheduling appointments

. Assessing and recording vital signs

. Billing patients; preparing accounts, receivable, accounts payable, and

maintaining financial records

Certificates/licenses:

Medical Terminology Certificate and Medical Computerized Billing

Certificate

CPR/First aid

Professional Development:

Compliance Billing Specialist Redlands, CA

Medical Biller Volunteer Dec2010 - present

Duties: Conduct follow up calls to insurance carries (Blue Cross, Blue

Shield, IEHP, Medicare, AARP, Medi-Cal, United Health Care, Tri-Care) to

collect on past due payments. Re-submit corrected claims, post payments

using Lytech, and charges, review EOB's and denials for follow up.

Compliance Billing Specialist Redlands, CA

Medical Biller Extern Nov 2010 - Dec 2010

Duties: Conduct follow up calls to insurance carries (Blue Cross, Blue

Shield, IEHP, Medicare, AARP, Medi-Cal, United Health Care, Tri-Care) to

collect on past due payments. Re-submit corrected claims, post payments

using Lytech, and charges, review EOB's and denials for follow up.

Inland Psychiatric Rancho Cucamonga, CA

Medical Front Office (Temp assignment) January 2010

Duties included: Schedule and greeted patients; verified eligibility for

benefits; and performed the full range of front office functions,

responded to phone inquires and posted accounts payable and accounts

receivable

Cathy Duron

11680 Pimlico Way Moreno Valley, CA 92557 Cell 909-***-****

abhuua@r.postjobfree.com

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Inland Psychiatric Rancho Cucamonga, CA

Medical Administrative Office (Externship) October 2009

- January 2010

Scheduled/re-scheduled patients and physicians in this high - volume

practice

Greeted patients and performed intake, collected co-payments and posted

accounts payable and accounts receivable

Employment History:

Empire Personnel Rancho Cucamonga, CA

Price Survey Associate March 2006 - Nov 2008

Duties included: Assigned to Daymon Worldwide to gather competitive price

data for a major supermarket chain. Functioned as Supervisor in her

absence with responsibility for a staff of four to five in the completion

of assignments and integrity of data collected, visited various stores in

the Inland Empire, Entered pricing data into a handheld computer (RF

Scanner) and Interacted with retail store personnel

Target Store Moreno Valley, CA

Freight Flow Associate October 1987 - March

2004

Duties include: Responsible for soft lines merchandise for four to six

departments. Ensured product was on sales floor in a timely manner.

Updated inventory levels through automated system and replenished the

products as deliveries arrived, ensured accurate merchandise pricing;

updated and corrected issues regarding incorrect prices or UPC bars. Set

planograms and responded to customer service inquiries regarding product

location and prices

Department Supervisor

Duties included: Managed the daily activities product location and

prices. Trained, supervised, and scheduled a staff of four to six

Ensured standards for customer service, productivity, and merchandising

were maintained and resolved customer service/ merchandise issues

Cashier

Duties included: Provided customer service as cashier. Accounted for and

balanced large sums of money collected during the shift and Resolved

customer service issues.

References Available Upon Request

Contact this candidate