OBJECTIVE:

A challenging position as an administrative assistant/secretary at a growth-

oriented firm, which will allow me to both further utilize my skills and

acquire new abilities.

SKILLS and PROFICIENCIES:

. MS Word

. MS Excel

. MS Outlook

. MS PowerPoint

. Quick Books

. Planning and Scheduling

. Written Communication

. Customer Service

. Interdepartmental Coordination

. Analytical and Organizational Skills

. Internet Research

. Telephone Reception

. Travel Arrangement

. Expense Reporting

. Purchasing

PROFESSIONAL EXPERIENCE:

ZENSAR TECHNOLOGIES, San Jose, CA

2009 - February 15, 2011

Office Administrator

. Performs a range of administrative/office support services including:

creates and maintains accurate and confidential records; filing,

maintenance and retrieval; copying; opening mail; answering phones;

maintaining all supplies

. Responds to requests for information from employees over the phone, in

person, and via e-mail regarding a variety of Human Resources issues

. Verify the employment eligibility and identify documents presented by

the employee and record the document information on the I-9 form

. Process new hire and benefits related paperwork

. Verifies accuracy of personnel related computer entries as assigned

. Make complex and simple travel arrangements for all Executives and

Consultants from Asia

. Daily log in on spreadsheet of all processed travel arrangements and

new hires

. Prepares and process expense report for our Executive Vice President

OKI SEMICONDUCTOR, Sunnyvale, CA

2005 -2009

Administrative Assistant

. Provided Administrative support for CIO, Vice president, 2 Executive

Directors, 2 Marketing Managers,

2 Administrative Managers, and 20 team members

. Prepared and entered expense reports in Concur

. Coordinated the purchase of new office equipment during the phase-in

process

. Scheduled and maintained calendar of appointments, meetings, and

travel itineraries

. In charge of updating all Sales related information (including

updating information in our intranet)

. Helped plan company events

. Submitted all special projects in a timely and accurate manner

. Excellent ability to solve problems

. Answered all incoming calls and transferred or forwarded all calls to

the appropriate person or department

. Negotiated with vendors, maintained and examined leased equipment and

purchased supplies

. Reviewed all incoming invoices for pricing, quantity, and delivery

before submitting to Accounting for payment

. Assisted with the Quarterly Marketing Customer Questionnaire/Survey

that is sent out (2 to 3x a year)

. Assisted Sales and Marketing teams prepare for their open houses and

trade shows by creating the folders and flyers

. Maintain accurate tracking logs of activities and completed work

. Assisted HR in responding to employees regarding medical claim issues

and miscellaneous questions

. Open, sort, and distribute incoming correspondence, including faxes

and email

GRACE LUTHERAN CHURCH, San Jose, CA

2000 -2005

Office Administrator

. Provided administrative support to the Pastor and Council Members

. Assisted Pastor with special projects throughout the year

. Created and edited weekly bulletin for Sunday service while also

creating the monthly newsletter for the entire congregation

. Prepared, processed, and mailed bulk mailings 7x a year

. Prepared PowerPoint presentations for Sunday service

. Maintained church web site (uploaded pictures and updated information)

. Kept the church's email up-to-date and sent appropriate responses in a

timely and accurate manner

. Answered all incoming calls and assisted all callers that needed

assistance

. Maintained member's database to ensure it contained the most up-to-

date contact information for all members

. Open, sort, and distribute incoming correspondence, including faxes

and email

COMPUTER ASSOCIATES, San Jose, CA

1995-1999

Sales Administrative Assistant

. Prepared sales contracts and maintained contract files

. Organized meetings and conferences

. Maintained travel and appointment calendars for director and sales

staff

. Updated and tracked all customer contact lists

. Prepared quarterly direct mail packages and mailed to client list

. Arranged catering for office meetings and conferences

. Helped the group collections department to collect outstanding

invoices; researched and resolved client outstanding payments

. Maintained Data Entry files

EDUCATION:

. Evergreen College - San Jose, CA

. Sawyer College (Business Administration) - San Jose, CA

REFERENCES:

. Available upon request

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