Customer Service High School
Resume:
Erica Velasco
San Jose, CA
abhusa@r.postjobfree.com
Summary
Business professional with 7 years of experience. Works well with team
members to ensure
the progression and efficiency of goals and deadlines in a professional and
timely manner. Self
starter who is eager to learn and grow in a professional environment.
General Office Proficient in MSExcel, Extremely organized
MSWord, and Outlook
Unihibited Integrity Great work ethic Data Entry
and passion
Experience
08/21/09 to Current Administration/General Office
Events and Adventures
Directed phone calls, filed, faxed documents, made copies, greeted
customers, directed customers, worked with
the accounting department in Seattle, stocked and organized inventory,
assisted in planning events, contacted
venues, kept the website up to date and assisted with private club events.
. Worked with all 8 clubs in the country on a daily basis
. Answered club member inquiries by telephone and e-mail
. Filed member confidential information
. Made bank deposits for the company
08/05/08 to 6/16/09 General Office/Court Runner Benders
Legal Service
Basic duties included deliveries and pickups at various law offices and
courthouses, answering phones,
compiled and sorted documents. Organized files, and made sure the office
and files were organized.
. Answered telephone inquiries regarding business prices and services
. Operated photocopiers and facsimile machines
01/01/2003 to 08/01/2008 Receptionist/General Office
RS Hydraulics
Basic duties included answering phones, cashier, filing, faxing, copying,
handling walk in
customers, and data entry, and helped promote events.
. Assisted in the completion of quarterly taxes which included duties
such as: gathering receipts, totaling amounts, and organizing the
information
02/06/2007 to 10/16/2007 Hostess
Romano's Macaroni Grill
Greeting the customers as the leave and enter the restaurant, taking and
sitting the customers to a table, keeping the flow of the restaurant well
organized and maintained throughout the day, answering phones, taking
reservations, sweeping, doing stock inventory every Wednesday.
. Put tables together for large parties
03/01/2004 to 09/01/2004 Cashier
Great America
Duties included cashier, customer service, stocking merchandise, and
greeting customers as they walked in. Helped clean the facility for the
opening and closing of the theme park.
. Customer Service involved answering phones and assisting customers
with merchandise and inquires.
. Cashier duties included counting the money and returning and selling
items using cash and credit cards.
Education
08/25/02 to 06/13/2006 James Lick High School
San Jose, CA
High School Diploma
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