Customer Service Sales

Angela J. Kubitz

***** *. ***** ******

Wilmington, Illinois 60481-9410

Phone: 815-***-**** Fax: 815-***-****

Email: ********@*********.***

Objective

Diversified office management with strong organizational, problem solving and decision making skills and the

ability to handle a variety of office functions. Knowledgeable of Microsoft Office systems. Articulate, with

excellent interpersonal skills in telephone communications and direct customer contact. Successful in the

administrative and accounting atmosphere of an office. Capable of delegating authority and adjusting to the

specific needs of the office environment.

Experience

What’s The Pointe’, Inc.

Administrative/Owner

October, 2009 Current

Responsible for the daily functions associated with a retail establishment. Heavy customer contact as well as

computer entry of inventory and sales. Cash Handling experience. Designed and routinely maintained the store

website. Responsible for preparing daily, monthly and yearly financial statements and the necessary tax

documentation.

CNJ Transport, Inc.

Administrative/Officer

September, 2002 Current

November, 1996 January 2000

Responsible for the daily functions of the office, handling documentation pertaining to the operations of a

transportation company, preparing and assembling the necessary quarterly and annual tax documents, purchasing

and payroll.

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Twice is Nice II, Inc.

Sales Manager

May, 2007 October 2009

Responsible for the daily functions associated with a retail establishment. Heavy customer contact as well as

computer entry of inventory, sales and consignment database. Cash handling experience. Designed and

maintained the store website. Responsible for preparing daily and monthly financial statements and retail tax

documentation.

H.P. Incorporated

Sales Secretary

March, 1993 January, 1994

Responsible for the daily sales and marketing office of Silver Eagle Riverboat Casino, customer service and

purchasing.

Angela J. Kubitz

31680 S. 216th Avenue

Wilmington, Illinois 60481-9410

Phone: 815-***-**** Fax: 815-***-****

Email: ********@*********.***

H.P. Incorporated

Casino/EGD Secretary

August, 1992 March, 1993

Responsible for the tracking of repeat customers, customer service, employment records, designing and updating

employment manual for gaming employees, purchasing and preparing documentation for the Illinois Game

Board.

Education

Wilmington High School, Wilmington, Illinois

Paraprofessional Certification, May 2008

D.D. Eisenhower High School, Blue Island, Illinois

Diploma, 1985

References

Available upon request

Contact this candidate