APRIL D. BELLAMY

E-mail: abhuqn@r.postjobfree.com

*** ********** ***** ********: 843-***-****

Summerville, South Carolina 29485

SUMMARY OF QUALIFICATIONS:

Associate of Applied Science: Paralegal Studies – June 2009 • Magna Cum Laude / Director’s List

Education:

Miller-Motte Technical College, North Charleston, South Carolina • GPA: 3.7

Training: Externship: North Charleston City Hall Municipal Court (April 2009)

Acquired training and hands-on experience in collating, data entering and processing of traffic tickets and

providing customer service/clerical support to the Cashier’s Office.

Profile: Eleven years of cumulative education, training and experience in paralegal, security, customer service,

billing/collections, hotel/vehicle reservations support, manufacturing machining/assembling operations.

Knowledgeable: Microsoft Windows XP, MS Office Suite (Word, Excel, PowerPoint and Outlook),

Internet, Lexus Nexus (online legal research system), CACS/RAMPS (Sprint collections databases), CNC

(Computerized Numerically Controlled) machining and legal terminology…Type: 55-60 wpm.

Effective organizational, communication, receptionist, clerical, data entry, sales, technical, multitasking,

time management, problem solving and public relations skills…Motivated self-starter…Team player.

Established reputation for professionalism, taking initiative, accountability, productivity, dependability,

attention to detail, enthusiasm and commitment to quality workmanship…Focused and results-driven.

EMPLOYMENT HISTORY:

June 2010 Violation Assistant Crowfield Plantation Community Services, Inc. /Alternative Staffing Services

December 2010

October 2007 Financial / Credit Management Representative

to May 2008 OSI (Outsourcing Solutions Incorporated), North Charleston, South Carolina

Provided call center inbound/outbound telephone sales and collection support service (team environment)

to Sprint in promoting national sales/services and collection of delinquent customer telephone accounts.

Participated in processing sales orders and handling of bundle billing accounts (long distance, WorldNet,

local and wireless services), including authorization to start, disconnect or reinstate client phone service.

Used computerized systems for establishing new accounts and accessing of billing/account information;

negotiated payment plan arrangements, collected, processed and credited client payments.

July 2006 Night Shift Security Officer

to February 2008 U.S. Security Associates, North Charleston, South Carolina

Assigned to provide security support to Charleston Southern University and Linde Material Handling.

Patrolled site facilities; controlled entry and exit access points; monitored surveillance cameras; verified

visitor passes, student and employee ID badges; checked locked doors; responded to alarms, complaints

and breaches of security incidents; logged/documented, prepared and submitted shift-ending reports.

2005 - 2006 Sales Associate – Jewelry and Accessories Department

Belk Department Store, Mount Pleasant, South Carolina

Provided efficient service, assisted customers with their selections and promoted jewelry/accessory sales.

Participated in receiving delivery shipments; merchandising visual counter displays; pricing (markdowns

and markups); restocking; housekeeping/loss prevention; and registering of customers’ sales purchases.

2001 - 2003 Call Center Reservations Agent

Six Hotels Continental, d.b.a. Holiday Inn (2002-2003), North Charleston, South Carolina

American National Car Rental (2001-2002), North Charleston, South Carolina

Answered incoming telephone inquiries and requests for hotel/resort and vehicle rental reservations, in a

team environment, at two call centers; quoted hotel/resort and vehicle rental rates; promoted reservation

sales; and assisted customers with their domestic and international travel arrangements and reservations.

Utilized computerized systems for data entry of demographic information and credit card transactions; and

booked hotel/resort and vehicle rental reservations for guests (worldwide).

1999 - 2000 CNC Machine Operator – Robert Bosch Corporation

Hammes Staffing Services, North Charleston, South Carolina

Assigned to provide machining operations support to Bosch’s Automotive Brake Systems Department.

Setup, operated, monitored and controlled CNC machining centers (lathes, drills, etc.) in manufacturing

production processing of automotive brake parts, according to engineering and customer specifications.

1998 - 1999 GM Transmission Assembler: Williams Technologies, Summerville, South Carolina

REFERENCES: Available Upon Request

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