Don David Kraft

SUMMATION

I am an experienced and dedicated Information Technology professional

with broad and deep experience with computing system hardware,

software and networks.

QUALIFICATIONS

System Operations - I have many years of experience in engineering and

operational roles. These experiences range from standalone and

network backup solutions, operating system installation and upgrades,

and performance monitoring and troubleshooting.

Networking - I have extensive engineering experience with Cisco

networking, switches, routers, IOS Server Load Balancing and PIX

firewalls. I was an early adopter of IPSEC tunneling technology to

connect remote offices and new acquisitions saving both time and money

while ensuring a secure connection. I am especially adept at dealing

with firewall issues - both design and troubleshooting. I have also

engineered and administered Network Intrusion Detection Systems based

upon ISS SiteProtector.

Incident Response - I have had several positions requiring incident

response skills and experience. In the role of Incident Manager, I

have provided and ensured clear communication of the issue, status,

and remediation plans with Executive leadership while concurrently

analyzing problems and coordinating recovery. I am often sought out

to solve operational problems that have resisted definition by the

responsible support groups.

Analytical Skills - I have specialized and unique skills in the

analysis of large volumes of log data. By primarily utilizing

Microsoft Access which I program using Visual Basic for Applications

(VBA), I reduce dependency on expensive tools while retaining the

ability to customize quickly to meet the specific analytical need. I

use the resultant data in combination with the MS Office charting

tools to visualize the data. This visualization often shows otherwise

hidden relationships and, in addition, serves as an efficient method

to explain problems to both technical staff and leadership.

Computer Forensics - I am trained and certified in computer forensic

analysis methodologies and am skilled in Open Source and Commercial

Forensic products such as Access Data Forensic Toolkit. I have also

worked with internal Legal Counsel to research the extent and legality

of certain investigative and monitoring activities in certain

jurisdictions and countries.

PROFESSIONAL EXPERIENCE

2006 - 2010 HP Enterprise Services Tulsa, OK

Global Security Incident Response Team

. Responsible for providing 24/7 security incident response and

incident management to global companies across multiple industries

including Transportation, Energy, Financial, Manufacturing, and

Government.

. Provided computer and network forensic analysis and reporting for

investigations ranging from DDOS attacks, Acceptable Use

Violations, Intellectual Property and Privacy Data theft, and

defacements.

. Managed relationships with Client and HP Account leadership to

ensure effective preparatory and post incident management

effectiveness as well as created and implemented custom incident

response plans in alignment with Client policies.

. Coordinated e-Discovery collections utilizing industry best

practice methodologies and procedures to ensure consistency of

process and continuous chain of custody.

2004 - 2006 EDS Tulsa, OK

Intrusion Detection Services

. Designed and engineered Network Intruder Detection System solutions

utilizing ISS SiteProtector to provide ingress and egress

monitoring of network traffic for suspicious traffic for subsequent

investigation.

. Ensured daily care and maintenance of Intruder Detection Systems

for numerous global clients and the coordinated methodical process

of signature tuning based upon each Client's environment and

policies.

. Responsible for ensuring generated alerts were sent from the

Intruder Detection Systems to the appropriate centralized logging

solutions as well as the Security Operations Center for

investigation.

1995-2004 Sabre Holdings, then EDS Tulsa, OK

Data Center Network Engineering

. Responsible for engineering new and expansion of existing network

environments using a mixture of Cisco routers, switches, and

firewalls.

. Worked extensively with Project Managers and System Administrators

to design and ensure efficient end-to-end network connectivity.

. Provided On-Call response to emergency and operational support

issues and represented Network Engineering on countless Crisis

Calls.

1989-1995 American Airlines Tulsa, OK

VAX and Front End Operations

. Responsible for providing third level support for VAX/VMS systems

as well as mentoring second level support to provide knowledge

transfer.

. Analyzed circuit switched data networks and protocols to determine

cause of problems and to provide solutions to address the

situation.

. Implemented document tracking system for support documents and

drawings.

1981-1989 Texas Instruments Lewisville, TX

Software Technician, Integrated Systems and Image Processing

Laboratory

. Responsible for software and hardware support for the lab VAX/VMS

Systems and ancillary equipment.

. Performed hardware installations including interfacing with

facilities to obtain proper power and HVAC.

. Required to maintain an active Department of Defense Secret

Clearance.

EDUCATION AND CERTIFICATIONS

High School - Shawnee Mission South Overland

Park, KS

University of Tulsa - Engineering Physics, no degree

Tulsa, OK

GIAC Certified Forensic Analyst Certified Information System

(GCFA) Auditor (CISA)

Certified Information Systems

Security Professional (CISSP)

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