Customer Service High School

Amanda L. Ostler

***** ******* **.

PO Box ***

Lolo, MT 59847

Email: *********@*****.***

Phone: 406-***-****

Summary of Qualifications

Eight years experience both paid and volunteer work providing office

support and customer service. Skilled in word processing, customer

service, and professional phone etiquette. Excellent telephone, filings,

interpersonal and organizational skills.

Work Experience

06/2010 - Present United States Postal Service

Casual

In the Post Office I process mail being sent out to postal carriers.

This position requires the understanding of shipping procedures,

working with machinery, and moving large equipment.

11/2008 - 7/2009 MorTech LLC Missoula, MT

Office Assistant

I maintained the production paperwork for a medical device, which

includes FDA and ISO requirements. International shipping, inventory,

and inspections were also part of my position.

7/2005 - 5/2008 Quality Inn and Conference Center Missoula, MT

Front Desk Representative

I provided customer service, waited on customers, operated computer

system, operated a cash register, maintained clean working area, I did

some billing work, filing, answered phones, and took reservations.

7/2004 - 11/2004 Subway Florence, MT

Sandwich Artist

Sandwich maker, clean-up, Prep, and customer service

Volunteer Experience

7/2001 - 6/2005 Partnership Health Center Missoula, MT

Medical Record Volunteer

In medical records I helped to do chart filing and maintain flow,

medical records organization storage and retrieval, appropriate

handling of all records requests, faxing and copying, and privacy.

Education

University of Montana Missoula, MT (In progress)

Political Science and Government, General. Major

Russian Language Studies, Minor

Florence-Carlton High School Florence, MT

High School Diploma: Graduated: 6/2005

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