Customer Service Manager

A nthony Bellantuono ****

** ***** ****

Centereach, New York 11720

Home Tel 631-***-**** Cell 631-***-****

abhuml@r.postjobfree.com

Goals and Objectives Obtaining numerous future expectations, I have set forth goals to better establish

the character I portray today. After achieving my Bachelors degree

through self- motivation and a strong work ethic, I now strive to acquire a full

time position with a company that will be able to utilize my strong

organizational skills and educational background. To eliminate any possible

complications with the work place, I am further pursuing my Master’s Degree at

night.

Education Long Island University Brookville, NY

Bachelors of Arts in Economics, Minor in Philosophy, May 2010

Cumulative G.P.A.: 3.50

St. Josephs College at Long Island Campus

Candidate for Executive Master of Business Administration

Expected Graduation Date Spring 2012

Computer Skills Proficient in Microsoft Word, PowerPoint, and Excel

Experience Capital One Bank, Centereach, New York

Bank Teller/ Assistant Head Teller, September 2008 - Present

Provide exceptional customer service; handle incoming/outgoing currency; lead

the branch in referrals each month, refer clients to the relationship banker and

advisor; lead team to achieve goals; reconcile weekly ATM and Bank Cash

Dispenser currency count/add; place orders of incoming/ outgoing shipments;

communicate effectively with management.

Pathmark, Centereach, New York

Front-end/ Customer Service Assistant Store Manager, March ‘07- October ‘08

Manage most front-end operations which include the sweep and deposit of

money from each register; maintain order between cashiers and increase

productivity; distribute breaks when needed in order to avoid violations;

A nthony Bellantuono 2011

resolve any customer dispute; handle returns, write rain checks, distribute

Online Lottery Transactions, Money Orders and Western Union Payments.

Pathmark, Centereach, New York

Cashier, April ’06- March’07

Acknowledged C.W. Post’s Dean’s List every year attended

Accomplishments Elected into the Phi Eta Sigma Freshman Honor Society

Elected into the Omicron Delta Epsilon International Honor Society Economics

Elected into Phi Sigma Tau, the National Honor Society in Philosophy

Language Skills Fluent in Italian

Notable Experience Extensive training in the field of Project Adventure (Spring 2010) which

demonstrated various team building, communication, risk taking,

cooperation, safety, and trust exercises/ activities

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