Customer Service Sales Representative

SANDRA DOR MAN

*** * * * * I N O D E L SO L BOCA RATON, F LOR ID A, 33433

561-***-**** S A N D R A . D O R M A N@ Y M A I L . C O M

Education:

Master of Business Administration J anuary 2010

Nova Southeastern University, H. Wayne Huizenga School of Business and Entrepreneurship

Fort Lauderdale, FL

Member: Graduate Business Student Association (GBSA)

Bachelor of Arts in Political Science M ay 2007

University of South Florida

Tampa, FL

Minor in English, Professional and Technical Writing

Work Experience:

Marketing Manager/Public Relations/Product Design Di rector Februa ry 2010- present

IBB Group of Companies

Handle all public relations, drafting letters, pitches, projects, press releases, presentations to national retailers

l ike Kohl’s, Macys, Express (Limited brands), JCP, and national magazine editorials, television shows, etc.

Manage and work with graphic design department in rendering concepts of jewelry from sketches into line item

spec sheets for factory production and client presentation, including product, collection, branding, merchandising,

packaging, and copywriting.

Oversee art department, workflow, deadlines, photography, copy write, editing, marketing collateral, etc.

Procured jewelry product placement on two national morning television shows, as well as online fashion blog

sites, and national magazine editorials.

Received many orders for jewelry product designs from national retailers including Macy’s, Express,

Overstock.com, and pending account order with JC Penney.

Academic/Professional Experience:

Target Marketing Project: Targeting the Multicultural Shopper F all 2009

Strategic Management Operations Graduate Course

Developed, branded, and presented an annual marketing event concept called Target World Tour .

Presented project by outlining concept, branding strategy, target market, locations, features, and budget.

Received an A g rade from panel of Target corporate judges and professor.

B randing Project: Mama Earth Meals S ummer 2009

Managerial Marketing Graduate Course

Developed and branded an organic, nutritional foods catering company concept called M ama Earth Meals.

Devised a corporate marketing plan, distribution, demographics, market segmenting, budget, and advertising.

Administrative Assistant/Legal Secretary

The Cohen Law Fi rm October 2007 - June 2008

Coral Springs, FL

Handled multiple telephone line system, created and maintained files, set appointments, bookkeeping, filing,

data entry, promoted client relations, greeted and prefaced clients on processes, drafted all office

communications.

Sales Representative/Customer Support

Saks F ifth Avenue M ay 2004 - Janua ry. 2005

Boca Raton, FL

Received company recognition for excellence in customer service and relations.

Organized merchandise inventory and visual display for various departments.

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Skills/Languages:

Fluent in Russian language.

Polished written and verbal communication skills.

Proficient with MS Office (PowerPoint, Word, Excel, Outlook), ACT, Navision Attain.

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