Customer Service Years Experience
Resume:
Teresa Thomas
Wallingford, KY *1093
February 14, 2011
To Whom it May Concern:
It has been brought to my attention that I would be extremely well qualified for the entry level position
with your dental office. I have an associate degree in business management and administration from
Morehead State University. I have 10 years experience in the banking and customer service field, two
years experience in insurance billing, and three years experience in billing and collections. I am
efficient with computers and office equipment. I believe I would be a valuable addition to your office
and would love the opportunity to meet with you in person to discuss any future employment
opportunities.
Sincerely,
Teresa Thomas
Teresa Thomas
1415 Spring Road
Wallingford, KY 41093
abhuhb@r.postjobfree.com
Objective
To obtain the entry level position with your dental office, where my experience in banking, billing and
collections, customer service, and insurance would benefit the patients and fellow employees of your office.
Qualifications
I am a strong candidate for the entry level position with your office due to my experience in banking,
billing, customer service and insurance. I have an associate degree in Business Management and
Administration. I have 10 years experience in the banking and customer service field. I have two years
experience in insurance billing and I have 3 years experience in billing and collections. I love learning new
skills and I believe I would be a valuable asset to your office.
Education
1990-1994-College Preparatory Degree-Fleming County High School
1994-1998_Associate Degree in Business Management and Administration-Morehead State University
2009-2010- Bachelor Degree in University Studies with a concentration in Interdisciplinary Early
Childhood Education (Will graduate in December) -Morehead State University
2011-Graduate work in in Interdisciplinary Early Childhood Education with Teacher Certification
Work Experience
August 2009-Current: Student at Morehead State University
March 2010-Current: Substitute Teacher: Fleming County Schools
I teach at various schools in the Fleming County School System
March 2010-Current: Substitute Teacher: Mason County Schools
November 2008-October 2009: US Bank in Morehead Kentucky. I handled customer service questions,
placed stop payments and holds on accounts, filed documents, handled customer deposits, handled overdraft
collections, billed customers for lock boxes, and handled cash deposits for the US Bank Atms.
November 2007-November 2008: Morehead Community Federal Credit Union
I handled customer service questions, opened and closed accounts, opened CD’s, sold amusement park
tickets, filled out debit card forms, placed stop payments and holds on accounts, handled deposits for
individuals and businesses, and I filed various documents for the loan department.
November 2006-November 2007: Valley View Hardwoods
I handled invoicing, billing, certain payroll procedures, and general office procedures. I answered phones
and greeted the public. I also prepared lumber shipment documents and kept all employee files updated.
April 2005-November 2006: Secretary to the Food Service Coordinator for Fleming County Schools
I handled all workers compensation and student insurance claims. I answered phones and greeted the
public. I handled all monthly food service reimbursement claims, principal’s reports, unpaid labor reports,
paid all food service bills, and I processed all free and reduced lunch applications and verification reports.
January 2005-April 2005: Substitute Teacher in Fleming County School System
I taught at the Elementary level in several schools in the Fleming County School District.
June 1998-January 2005: Teller and Loan Processor at Whitaker Bank of Morehead
I handled customer service questions, opened and closed checking and savings accounts, filed reports, and
handled deposits for customers. I also balanced and maintained the ATM machines, ordered ATM cards,
balanced vault and tellers, and took and processed loan applications. I answered phones and handled safety
deposit box program and the savings bond program.
Other Experience
2004-Current:Sunday School Teacher for pre-school age children (2-5): Pea Ridge Community Church
2005-Current:Play Director at Pea Ridge Community Church
2006-Current:Youth Leader at Pea Ridge Community Church
2005-Current:Foster Parent for Commonwealth of Kentucky, Cabinet for Families and Children,
Department for Community Based Services
2009-2010: Student at Morehead State University:
References
Teresa Thomas
Sandy Bailey-Internal Auditor at Whitaker Bank of Morehead
Morehead, KY 40351
George McKee-Art Teacher for Fleming County Schools
Wallingford, KY 41093
Lonna Powell: Special Education Teacher: Simons Middle School
Flemingsburg, KY 41041
David Shoemaker: Pastor at Pea Ridge Community Church
Wallingford, KY 41093
Can give more references upon request
Contact this candidate