Michael J. Walker
abhu8i@r.postjobfree.com
http://www.linkedin.com/in/mikewalker11
PROFESSIONAL SUMMARY
Technical Support Engineer with over 15 years experience contributing to vendor and product
selection, controlling inventory levels and overseeing distribution activities. Key demonstrated
competencies include:
• Product problem resolution • Product evaluation
• Customer focused • Accuracy driven
• Price negotiation and closing • Employee Training
•Organization Skills • Time Management
PROFESSIONAL EXPERIENCE
KELE INC., BARTLETT, TN 1994-2010
HVAC supplier of component parts for the Building Automation Industry with revenues of $80
million and 200 employees.
TECHNICAL SUPPORT ENGINEER (2004-2010)
Led product evaluation of potential products for sale; advised customers concerning product
selection and testing; provided quotes based on job specifications. Developed and maintained
updated product catalog.
• Achieved Employee of quarter 3 times
• Helped implement a butterfly retrofit system generating additional $150K in annual sales
• Championed committee to introduce PICCV valves in product line increasing sales $200k
annually.
SALES REPRESENTATIVE (2001-2004)
Assist customers with quotes, product selection, and price point comparisons.
• Achieved Employee of quarter 2 times, resulting in promotion to Technical Sales
Representative.
• Consistently in top 3 (out of 22) in call volume per month
• Assisted in preparation of marketing strategy to affect an array of customers
Michael J. Walker Page 2
KELE, INC., CONT’D
BUYER (1995-2001)
Determined inventory levels, projected new product sales, calculated cost/markup prices
• Attained additional 5% discount from top vendor which resulted in additional $500K
savings annually.
DISTRIBUTION ASSOCIATE (1995-1996)
Performed all functions associated with shipping/receiving department. Replenished inventory,
validated shipments from vendors, oversaw order fulfillment.
• Performance led to promotion to Buyer
COTTON STATES WINNELSON 1993-1994
Plumbing wholesaler selling to individuals and plumbing contractors
SALES REPRESENTATIVE
Advised customers with product selection, maintained inventory levels, calculated cost and mark
up prices
FRITO-LAY INC., BARTLETT, TN 1991-1993
National snack food chain which provided for all Memphis Metro area stores.
FULFILLMENT SUPERVISOR
Trained new employees, ensured all orders were fulfilled for daily distribution, accumulated
information for daily, monthly and quarterly reports
• Maintained 100% accuracy on all orders fulfilled
EDUCATION
A.A.S. Mechanical Engineering Technology, Southwest Tennessee Community College
SKILLS AND CERTIFICATES
• Microsoft office (Word, Excel, Outlook) • Dale Carnegie Course
• Fundamentals of HVAC Control Systems • Fundamentals of HVAC Control Systems II
• Lean Manufacturing and Implementation • Personality Types