SADIQ AHMED

Address Oliver Street, Michigan, MI 48211, USA

Email abhu7o@r.postjobfree.com

In excess of 15 years experience working for one of the “big four” consultancy firm where I was responsible for

managing various IT services including budgets, staff, talent management, IT standards, policies, marketing and

operational risks. I personally negotiated IT outsource/offshore contracts using stringent procurement methodology,

sourced IT suppliers. Project managed major IT initiatives across enterprise where I used Prince II project

management methodology. Security and Risk management is also another key responsibility of my role. I have

completed various IT audits, participated in firm’s ISO27001 certification program and introduced security policies and

standards to lower firm’s overall security risks. .In my current role, I am also expected to provide leadership and

technical expertise across different technology spectrum to meet business IT needs. Excellent communications

(verbal and written) and presentation skills gained whilst working on various internal and external client projects

including many international assignments.

SKILLS PROFILE

•Defines IT service strategy, enterprise architecture design and operational best practices;

•Designs shared IT services infrastructure using virtualisation to optimise IT cost and performance;

•Promotes and facilitates alignment of IT with business as part of IT Governance deliverables;

•Delivers projects using best practices eg: Prince II, SDLC methodologies such as Waterfall, Spiral;

•Develops IT services and security audits using IT best practices eg: ITIL V2/V3, COBIT, CMMI etc;

• Appraises investments proposals using investment appraisals eg: discounting, cash flow and NPV;

• Measures customer satisfaction through on-line customer surveys, data mining, balance score card;

• Experience of sourcing suppliers - defines outsource/offshore IT deliverables and develops KPIs;

• Able to deliver presentations to senior management and Partners and influences outcome/decision;

• Participates in various steering committees including Risk and Investment boards to shape IT strategy;

EDUCATION

09/83 - 06/86 University of Westminster, London, UK (Graduated in 1986)

Course: Computing with Electronics Engineering, BSc Hons (2:1)

01/04 – 01/06 University of Westminster, London, UK (Graduated in 2006)

Course: Master of Business Administration (Finance and Business Management)

CERTIFICATION ITILV2/V3 Manager, Microsoft MCSE, Cisco CCNA, Prince II, CISSP (in progress)

NATIONALITY US Permanent Resident (Green Card), British Citizen

WORK HISTORY

08/2005 - Present PRICEWATERHOUSECOOPERS, London. UK

Title: Senior Manager – IT Governance and Risk

The IT Governance function within PricewaterhouseCoopers LLP plays a key role in making sure that Information

Technology plays a pivotal role in day-to-day delivery of key business deliverables. Working closely with executive

management team my role is to provide stewardship of IT resources on behalf of stakeholders who expect a return

from their investment. I am also expected to focus on delivering value through careful management of IT resources

and capabilities backed up by regular performance measurement. My main duties include day-to-day management of

key IT services and suppliers, including outsource and offshore providers, develop KPI metrics and manage budget

for services offered. Other duties include management of IT projects, write business cases, RFP/RFI documents

assisting procurement process prior to services can be delivered. Another key part of the role is to manage IT audits,

IT risks, oversee major IT incidents using IT best practices methodology. Maintains working relationship with

colleagues from other member firms in order to further develop strategy, cooperation and promote inter-territory IT

standards.

Key Achievements:

• Successfully negotiated IT contracts, both outsource and offshore (Wipro, Birlasoft, TCS, Fujitsu):

• Implemented unified communications to provide video, webcast, IP Telephony, messaging services;

• Personally managed service transition between different IT providers eg: from Fujitsu to TCS.

• Delivered European Wide Area Networks using MPLS and IPSec technology;

• Delivered desktop virtualisation solution to improve security and audit for offshore IT suppliers;

• Improved customer satisfaction through continuous SIPs following feedbacks from customers;

• Continue to manage balanced IT budget based on prior IT usage forecasts and cost management;

• Delivered different IT services to meet specific business needs eg: automated tax return service;

• Currently project managing firm’s UK head quarter’s IT Infrastructure in London;

• Delivered data/telecom services to 18000 users over 60 offices in the UK/EMEA;

• Participated in achieving ISO27001 certification and IT Risk audits for various external clients;

09/1999 – 07/2005 PRICEWATERHOUSECOOPERS, London UK

Title: Service Owner – Data Communications Services

As Service Owner for the UK Data Services my responsibilities included day-to-day delivery of telecoms (voice, data

and cabling) services to UK/EMEA offices including the Internet/web services, secure hosting, VPNs, and security

services. Using industry best practices and tools, my team managed IT infrastructures including security appliances

eg: Firewalls, IPS/IDS and patching to meet the firm’s security objectives. I also participated in the review of firewall

configurations, WAN designs, system logs, router configurations and IDS (NIDS/HIDS) implementations. Commercial

aspect of the role involved sourcing suppliers, hiring staff, negotiating contracts, reviewing of service metrics, and

SLA/OLA figures. I was responsible for managing £9m+ annual budget and 30+ staff. As part of an IT outsource

initiative various IT services provided was handed over to Fujitsu services to operate in 2005.

04/93 – 08/99 PRICEWATERHOUSECOOPERS, London UK and Tampa, FL, USA

Title: EMEA / Global IT Project Manager

This role was external facing as part of the Management Consultancy Services practice which involved delivery of

bespoke IT solutions including consulting services. My role as technical specialist responsible for delivery of IT

solutions included testing and integration services, application integration including middleware, C+, SAP, databases

etc. Application integration involved deployment of various Tax, Human Resource and Performance management

applications using PMP project management methodology and Waterfall SDLC best practices. This role was

technically challenging and often required cross-territory team work to solve complex business IT needs for external

clients.

11/89 - 02/93 Sun Microsystems (UK) Ltd, Surrey, UK

Title: Solutions Consultant

As a solutions consultant, I was responsible for managing mid-range systems based on SunOS, provide telephone

and site-based technical support, deal with pre-sales technical queries and provide technical back-up for application

support team eg: such as Ingres/Informix database support and C program to customise solutions for various large

clienteles. This role was customer facing meaning mostly working from various client sites to resolve faults, suggest

improvements and where appropriate, upgrade to newer version of software. Clients included most large banks,

government departments such as Defence and UK Customs & Excise.

02/87 - 10/89 IBM UK, Basingstoke, Hampshire, UK

Title: Systems Support Engineer

Reporting to IBM UK Unix/AIX mid range business systems manager, my role was to facilitate pre-sales client queries

running AIX/Unix, OS400 and SQL. Duties included software support of IBM Hotel Reservation Systems application

(Bespoke Software) using Mumps and C, IBM AIX systems. Personally delivered fixes and custom solutions for

setting up systems for various hotels and warehouses, bug fix applications, installations and post sales support.

PRODUCTS AND SYSTEMS EXPERIENCE

Telecoms Systems /Applications Security / Protocols

Cisco (various), Nortel (DWDM), Sun Microsystems, IBM, TCP/IP, Frame Relay, SMDS,

Alteon– Load Balancers, Nokia / Windows Server 2003, Microsoft MPLS VPN, Gigabit Ethernet,

ISS Realsecure, Sniffer, IP Server 2003, XP, Lotus Notes, SAN, WLAN, Tripwire, LWAPP,

Telephony, Polycom and Solaris, AIX, Microsoft IIS, Dark Fibre, DWDM, PKI, IPSEC,

Tandberg Video Conference Netegrity Portal, SiteMinder, VPN, RADIUS, LDAP, DNS, SSL,

solution, HP Connection Broker. Apache, VDI, VMware, SCCM, SSH, SAAS, Netegrity SSO, IBM

Nokia Firewalls, Websense, SAP R3, Oracle, Documentum, Proventia Intrusion Protection,

Nortel, Siemens PBX, Teleware, Secure Transport, Axapta, Nokia, Nessus, Wireshark,

SIP, Wireless and 3G networks. Netapp storage, BMC Patrol, NMAP, Snort and

Mercury IBM Rational and Checkpoint/Nokia firewalls etc.

Cornerstone etc.

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