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Customer Service Administrative Assistant

Location:
Cusseta, AL, 36852
Posted:
February 09, 2011

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Resume:

K r isti C. Henderson

**** *** ** *** #*

C usseta, AL 36852

706-***-****

k r *******@*****.***

I would like to work in a fast paced office atmosphere where I can put my skills to the test

and have the ability to learn more. I put %110 into everything I do.

E XPERIENCE

A labama Army National Guard

300 Consumer Ave

Opelika, AL 36801 334-***-****

SFC Katherine Mer r it t

D uties: I am a 42A that is a Human Resource Specialist. I handle personnal records and

medical records. I type correspondence letters regarding the Service Member. I handle

awards and pay concerns regarding the Service Members as well.

P.T.A.E (Pre-Mobilization Training Assistance Element) I worked with this organization for

2 months processing validation paperwork for units that are deploying within a 6 month

period. I was also placed on orders for 30 weeks helping the administrative advisor

p rocessing awards, pay, leave, t ravel vouchers, worked on several different excel

spreadsheets, filing, helping with the phones and assisting any other member of the

organization with any and all projects.

Wal-Mar t

3618 20th Ave

Valley, AL 36854 334-***-****

T heresa Thompson

D uties: Work as a Sales Associate starting in the Jewelry Department during one holiday

season. I am a cashier at the moment. I deal with customers and other associates on a daily

basis. If associates have questions they ask me for help. I have a lot of knowledge of the job

and pay attention to the customers wants and needs during my shift. I handle money on a

regular basis and also listen to complaints by the customers. I do my best in assisting the

customer and associates; if I am not able to help then I will find the correct answer for them

by someone with more knowledge than I. I do not think of myself as just a cashier, I am a

member of a team.

John Rice Realtors

930 Avenue A

Opelika, AL 36801 334-***-****

Camilla Rice

D uties: Answer phones, filing, making sure paperwork for real estate t ransactions are

copied and ready for agents to use. Mail outs, keeping up with the website to make sure

everything matches Navica M LS website, design post cards and flyers for agents. Typing

and mailing out letters to rental tenants when needed with envelopes. General clerical

d uties.

V illage Photographers

445 Opelika Rd

A uburn, AL 36830 334-***-****

D uties: Answer phones, mail out proofs of grad pictures, receive incoming mail, emails, and

p hone calls. Help office manager with other office duties and projects.

Lee County Sheriff Department

2400 Gateway Dr

Opelika, AL 36801 334-***-****

Jay Jones

D uties: 9-1-1 Communications Officer. Answered incoming calls and dispatched the calls to

t he Deputies the calls that they needed to respond too. File warrants and look up warrants.

Run drivers license checks and license plates checks with NCIC (National Criminal

I nvestigative Center) and the FBI. Entered warrants into NCIC when Deputies brought the

paperwork to the communications office.

Wasserman, Comenden, Casselman and Pearson

Camarillo, CA 91930

D uties: Worked as a Legal Assistant. Did legal t ranscription, file current case files, type

letters to insurance companies regarding cases, incoming and outgoing calls, process

i ncoming and outgoing mail and general clerical duties. Worked with this workers comp law

f i rm for almost 2 years before moving back to Alabama

E DUCATION

H igh School Diploma

PCDI Atlanta Georgia – 2 year course – Paralegal Certificate

A labama Army National Guard – 8 week course - 42A Human Resource Assistant Course

S KIL LS

I have Customer Service skills and general office skills with office i tems. I have knowledge

of Microsoft work/Excel, type 55 wpm with minimal errors. I also have knowledge of

M icrosoft Outlook and Dreamweaver (to update website pages)

M I L ITARY

U.S. Navy – Yoeman (Administrative Assistant) E-3 1995-1997

A L. Army National Guard – 42A (HR Specialist) E-3 2005-present

P.T.A.E (Pre-Mobilization Training Assistance Element) I worked with this organization for

2 months processing validation paperwork for units that are deploying within a 6 month

period. I was also placed on orders for 30 weeks helping the administrative advisor

p rocessing awards, pay, leave, t ravel vouchers, worked on several different excel

spreadsheets, filing, helping with the phones and assisting any other member of the

organization with any and all projects.

REFERENCES

SFC Katherine Mer r it t – AL Army National Guard 334-***-****

SFC Jimmy W. Powell – P.T.A.E 334-***-****

T heresa Thompson – Wal-Mar t 334-***-****



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