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Customer Service Manager

Location:
Nappanee, IN, 46550
Posted:
February 17, 2011

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Resume:

Kylie Callander

**** ************* *****, *** ** 574-***-****

Indianapolis, IN. 46240

abhtv5@r.postjobfree.com

Objective To gain a Fashion Merchandising position that will allow

leadership skills and enthusiasm to assist the company to become leading in

its field.

Education

Purdue University, West Lafayette, Indiana August 2005 -

December 2009

. Major: Retail Management-Fashion Merchandising

. GPA: 3.6/4.0

Work Experience

Nordstrom, Indianapolis, IN

October 2009 - January 2011

Personal Stylist

. Merchandised designer women's wear.

. Set-up trunk shows and attended clinics for new incoming fashion

lines.

. Worked with tailors and seamstresses for fittings.

. Scheduled private shopping appointments with high-end customers.

BCBG MAXAZRIA GROUP, Indianapolis, IN December 2009 -

October 2009

Personal Stylist

. Directly reported to Store Manager by exercising intellectual

and creative discretion and judgment in management and

leadership.

. Managed a store team consisting of selling associates and

support associates.

. Protect the BCBG Max Azria brand with clear communication, up-

holding product knowledge and visual standards, and personal

brand association.

Diggz Boutique, West Lafayette, IN August 2009 -

December 2009

Personal Stylist

. Managed cashiering activities in areas of purchasing, returns,

and exchanges, and enforced store policies.

. Interfaced with vendors concerning pricing, availability,

damaged product, buy-backs, and special orders.

. Maintained excellent customer service skills

BCBG MAXAZRIA GROUP, Los Angeles, CA May 2008 - August 2008

Intern Sample Coordinator

. Worked as sample coordinator, organizing season collections of

Sportswear & Eveningwear.

. Shadowed Sales Assistants review fashion lines to buyers/vendors

. Worked Market Week, creating/reviewing buying orders

White House Black Market, Mission Viejo, CA May 2008 - August

2008

Personal Stylist

. Worked floor greeting customers

. Direct Selling to customers on the floor

. Replenished and worked with visual merchandising

Community Service

Family Christian Development Center

2005 - 2007

Service for Sight

2005 - 2009

Delta Gamma's Fundraiser - Anchor Splash

Activities

Member of Purdue Retail Organization (PRO)

Model Member of Purdue Fashion Association (PFA)

Member of Beta Iota chapter of Delta Gamma Sorority

- Director of Public Relations

Member of Dance 2XS Hip Hop Team of Purdue

- Vice President

- Treasurer

Member of Greek Intervarsity

Awards & Recognition

Textiles Fashion & Fabric's Teacher's Assistant - Purdue University

2008



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