Sales Manager
Resume:
SHANNON L. MIHAL
**** ****** ***** - **** *******, Ohio 45069
513-***-**** abhtty@r.postjobfree.com
BUSINESS DEVELOPMENT / ACCOUNT EXECUTIVE
Revenue driven professional with over 20 years of experience meeting
customer needs and corporate objectives seeks to contribute expertise to a
progressive institution. Strong leader with tradition of generating optimal
business overcomes obstacles, increases personal and team sales volume,
builds relationships, and serves as an effective negotiator/liaison.
Maintains and capitalizes on existing clients and originates new business.
Leadership - Business Closing - Business Development - Customer Service -
Territory Development
Key Accounts - Retention - Marketing - Goal Attainment - Negotiations -
Cold Calling
Relationship Management - Event Planning - Presentations - Fund Raising
Person-To-Person Sales - Profit Growth - Team Building
PROFESSIONAL EXPERIENCE
HEARTLAND PAYMENT SYSTEMS, Cincinnati,Ohio 2009-Present
Fifth largest credit card processor in the U.S., Heartland is third largest
publicly traded payroll processor.
Relationship Manager:
As a RM, primary responsibilities are to prospect/hunt for new business for
both merchant processing and payroll. I specialize in the medical field,
calling on physicians of every specialty, dental practices, clinics and
hospitals for software/web based office support products. Other programs
include check management systems, gift cards and auto recovery solutions.
Maintain current client satisfaction to reduce attrition of book of
business. . High volume of in person/phone cold calling to meet/exceed
quota objectives.
YELLOW BOOK, Cincinnati, Ohio - 2004-2009
Largest independent publisher of yellow pages in the U.S. and Europe; this
$2B company also runs yellowbook.com, the fastest growing internet site in
the country.
Account Executive:
Ensure client retention and satisfaction, simultaneously working to achieve
goal of 25% increase in clients' spend revenue. Raise client profit margin
by devising strategies to improve visibility in print and internet
placement. Cold call over the phone and in person. Coordinate appointments
and presentations with new business. Oversee entire sales cycle,
interacting with existing clients as well as searching for new business.
Select Highlights:
. Awarded Rookie of the Year with 139% to quota (2004-2005).
. Granted the Outstanding New Business Award after achieving 136%
of quota (2005-2006).
. Achieved some of the highest new sales numbers within first
year; exceeding objectives by at least 25% earned a place on the
President's Club for 2 consecutive years from 2005-2007.
. Fulfilled and surpassed goals, resulting in promotion to Account
Executive in just 10 month
NATIONWIDE, Cincinnati, Ohio - 1999-2004
$161B insurance industry leader, providing complete line of Property &
Casualty, Life & Health, and Financial insurance.
Independent Insurance Agent:
Sold Property & Casualty, Auto, Home, and Life & Health insurance by
offering services to current clients and untapped business via
telemarketing and by cold calling; for businesses, provided commercial
insurance covering physical building, equipment, fleet, and group or
individual health insurance.
Select Highlights:
. Created and managed business book as scratch agent; all sale
lines considered, efforts have accomplished over $1M within 4 years.
. Boosted sales an average of 30% annually.
. Made the Champion club for auto sales.
. Cultivated niche auto market "Partnership Program", a nationwide
model designed to tap the lucrative new and used automotive market.
AMERICAN PROCESS DESIGN, Cincinnati, Ohio - 1990-1999
$14B multi-disciplined consulting engineering firm, specializing in
chemical plants. 150 employees.
Director of Business Development:
Boosted sales from $4M to $10.4M. Liaised with APD project managers to
ensure projects were brought in on time and within budget. Handled
advertising and directed public relations and events. Prospected new
business, created proposals, and arranged presentations. Managed sales
staff across three states. Directed two offices and several technical
marketing reps. Participate in meetings relevant to client projects.
Select Highlights:
. Earned $2.6M in personal in billings(1995); APD team revenue
reached $10.4M.
. MVP Award (1993).
. President's Award for new business.
DELTA FOREMOST CHEMICAL CORPORATION, Memphis, Tennessee - 1986-1990
Midwest Marketing Representative:
. Handled all sales aspects relating to key accounts throughout
the Midwest district.
. Achieved territory sales increase of 20% per year, a jump from
$13K to $487K within 2 years; average sale increased from $300 to $500.
. Attained President's Club 3 consecutive years by holding top 10%
sales status.
Other Professional Experience: Ohio Area Manager for the United States
Chamber of Commerce in Washington, D.C. (1982-1986). Optimized sales of
external sales force while managing personal sales territory. Participated
in the authoring of sales and telemarketing manuals.
. Expanded territory by an average of 25% per year; consistently
surpassed goals.
. Awarded Rookie of the Year (1982) and Area Manager of the year
(1984, 1985).
Personal Community Service / Fundraising (1996-PRESENT)
Procure funds, organize events, develop business and perform in numerous
capacities for Volunteer and Community service work for different
institutions, such as:
. The American Cancer Society.
. St. Vincent DePaul.
. Council on Child Abuse.
. Reach Out Lakota.
EDUCATION
University of Cincinnati / Raymond Walters College
Studies in Sales & Marketing
Resume
SHANNON L. MIHAL
5583 Senour Drive - West Chester, Ohio 45069
513-***-**** - abhtty@r.postjobfree.com
Dear Hiring Manager:
With a successful background originating revenue and maintaining key
accounts for several companies, I am proud to have established myself as
key contributor to multiple enterprise objectives. My notable ability to
close sales, build relationships, negotiate, and drive teams toward goals
speaks to my invaluable efforts within corporate missions. I am now seeking
the opportunity to utilize more than 20 years' experience in business
development within a company such as yours. I am writing to inform you of
my availability and have included my resume for your review.
My highlights range from continuously achieving top ranking among producers
to surpassing million-dollar sales quotas. A sample of key contributions
includes:
. Expanding territory by an average of 25% per year.
. Increasing territory sales by 20% per year, a jump from $13K to
$487K within 4 years.
. Earning $2.6M in personal in billings and driving team to reach
$10.4M.
. Developing a business book as scratch agent; all sale lines
considered, efforts achieved over $1M.
. Boosting sales an average of 30% annually.
. Attaining the Outstanding New Business Award after achieving
136% of quota.
. Exceeding objectives by at least 25% and earning a place on the
President's Club for 2 consecutive years.
I have developed significant skill in account management, territory growth,
and business retention. Looking to provide your company with services such
as these, I would welcome the opportunity to discuss my offerings with you
in a more personal setting. I have included my contact information above
for your convenience. Thank you for your time and consideration. I look
forward to your call.
My current annual income is a combination of salary and commission in the
mid seventies.
Sincerely,
Shannon L. Mihal
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