Manager Customer Service

Karen L. Buhagiar

**** ******

Dearborn, MI *****

Cell 313-***-**** Home 313-***-****

abhtse@r.postjobfree.com

Dedicated professional with versatility developed through experience as an office manager,

insurance biller, administrative assistant, bookkeeper and retail store manager.

Key Skills

Office Management Teambuilding and Supervision

Insurance Billing Staff Development and Training

Accounts Payable/Receivable Records Management

Bookkeeping Patient Advocate

Inventory Management Expense Reduction

Payroll/Quarterly Taxes Meeting and Event Planning

Customer Service

William D. Vecchioni, D. C.

Office Manager, 1997 to Present

Chiropractic Assistant (Promoted to Office Manager 6 months into my 14 year tenure with Dr.

Vecchioni.)

RESULTS: Created double check system that reduced inaccuracies and gave staff a routine that

reduced errors and increased billing accuracy and payment consistency. Computed payroll and

payroll taxes as well as all quarterly taxes involved in running a small business. Quickly became a

trusted assistant to the owner, and executed not only professional responsibilities, but became a

personal assistant, handling personal taxes, investments and responsibilities including payables

and receivables.

Developed a reputation for maintaining a positive attitude and producing high-quality work.

D&S Delivery, Inc. 2003-2005 (Part-time)

Accounts Payable/Accounts Receivable, Billing and Collections

RESULTS: Worked to collect unpaid customer debt, while assisting in billing and accounts

payable and receivable. Worked D&S Delivery part-time while continuing my employment with Dr.

Vecchioni.

Lerner Inc. 1979-1986 / Dress Barn Inc. 1986-1997

Retail Management- Accumulated over 17 years of retail management experience while

working for Lerner, Inc. and Dress Barn, Inc.

RESULTS: Helped create training manual which was used to train managers throughout district.

Traveled to stores in district to train management to use updated computer systems. Executed

strategies to meet sales and contest goals. Won several sales awards by exceeding goals in

large volume stores. Was selected as manager of home store, directly computing and reporting

district sales figures to district and regional managers and home office.

Education: Livonia Franklin High School 1978

1978-2010: Attended various seminars/classes regarding Insurance Billing and Medicare

Guidelines, Practice Management, Business Management, Retail Management, Merchandising,

Real Estate, Sales and Marketing.

Contact this candidate