Project Manager Engineer

JEREMY J. GREEN

*** ***** **** *****

Nashville, TN 37211

Home Number - 615-***-****

E-mail Address: abhts9@r.postjobfree.com

____________________________________________________________

Objective: To obtain a lead or senior position in the HealthCare / IT

industry.

Summary: Over nineteen years of computer systems and network experience,

encompassing multiple operating systems,

network/router administration, installation, and

configuration; with an additional focus for the last

7 years on Healthcare IT

Technical Background

Hardware: IBM compatible PC, Sun Ultra-10

Operating Systems Applications/Programs:

MS-DOS, IBM PC-DOS, Sun Solaris 2.6, Banyan Vines (5.4, 6.4, 7.0, 8.0),

Flyte, Windows NT 4.0, PC Applications - Word Perfect, Lotus AmiPro, Lotus

1-2-3, Lotus Approach, Microsoft Word, PCAnywhere, Lotus WordPro, AWRemote,

Windows 3.1, Windows 95, Windows 3.11 for Workgroups, Windows98, Windows

Millennium, Windows2000, Vault98, Galaxy, Exchange 5.5, Exchange2000, HP

Unix, Sun Solaris, Cache, Chronicles, Peregrine Service Center, Remedy,

EPIC Care Everywhere, Identity, EPIC Bridges, EPIC ADT, EpicCare InBasket,

EPIC Prelude, Cadence, EPIC OpTime, EPIC Resolute Hospital Billing, EPIC

Resolute Professional Billing, EPIC Ambulatory, EPIC ED, EPIC Chronicles,

Cache, M (MUMPS), HL7, EMFI, EMCI, EMPI, Data Courier, EPIC CDA,

Interconnect, EPIC Chart Sync

LAN / WAN Hardware:

Ether link III cards, SMC8000 cards, RG-58, Coaxial cable, 10Base-T

Twisted pair, CISCO Routers (2500, 4000, 7000), CISCO Catalyst Switch 3200,

2900, 5500, 6500

LAN / WAN Routing Protocols:

BGP - Border Gateway Protocol

EGP - External Gateway Protocol

EIGRP - Enhanced Interior Gateway Routing Protocol

IGRP - Interior Gateway Routing Protocol

RIP - Routing Information Protocol

OSPF - Open Shortest Path First

Epic Certifications:

Epic Interface (Bridges) Administrator Spring08 / Summer 09 / Summer 10

Epic Care Everywhere Certified Spring08 / Summer09 / Summer 10

Epic Care Elsewhere Certified Spring08 / Summer09 / Summer 10

Epic IntraConnect Certified Spring08 / Summer09 / Summer 10

Work History

01/11 - Present Enterprise Software Deployment (ESD) - EPIC Interfaces

(Bridges) Lead Systems Consultant

. Epic Bridges (build, configuration, testing, validation) of profile

variable definitions, interface specification, background monitor

configuration, and display monitor maintenance and support. Resolve

issues that directly affect interface functionality such as filer /

communication daemon and message or record locking issues.

. Work with the EPIC EDI Interface (programmer) analyst to create custom

cache code to resolve interface issues

. Work with the EPIC EDI Interface (programmer) analyst to configure and

implement required profile variables and interface specifications

. Work with the EPIC EDI Interface (programmer) analyst to develop new

interfaces

11/10 - 01/11 Care Everywhere and EPIC Interfaces (Bridges) Lead

Healthcare Systems Consultant - Stoltenberg Consulting Inc.

. Triage University of Pittsburgh Medical Center eRecord Incoming

Laboratory Results Interface

. Triage University of Pittsburgh Medical Center eRecord Incoming

Transcription Results Interface

. Triage University of Pittsburgh Medical Center eRecord Incoming MARS

Interface

. Triage University of Pittsburgh Medical Center eRecord Incoming iChart

Transcription Interface

. Triage University of Pittsburgh Medical Center eRecord Incoming

SureScripts Retail (XML) Interface

. Work with the EDI Interface (programmer) analyst to create custom

cache code to resolve interface issues

. Work with the EDI Interface (programmer) analyst to configure and

implement required profile variables and interface specifications

. Work with the EDI Interface (programmer) analyst to develop new

interfaces for University of Pittsburgh Medical Center

. Technical Lead consultant for the University of Pittsburgh Medical

Center's Transcription Interface Optimization Project

07/10 - 10/10 Care Everywhere and EPIC Interfaces (Bridges) Lead

Healthcare Systems Consultant - Stoltenberg Consulting Inc.

. Triage Catholic HealthCare Partners' (HIE) Health Bridge Incoming

Laboratory Results Interface for errors, configuration, and

remediation

. Triage Catholic HealthCare Partners' (HIE) Health Bridge Health Bridge

Incoming Transcription Results Interface for errors, configuration,

and remediation

. Triage Catholic HealthCare Partners' (HIE) Health Bridge Health Bridge

Incoming Radiology Results Interface for errors, configuration, and

remediation

. Utilize Data Courier for data transfer between Catholic HealthCare

Partners' production and testing environments

. Utilize EPIC's Identity to merge patient's clinical data information

. Utilize Patient Identity to map procedure and component codes (EAP and

LRR data mapping)

. Initialization and reconfiguration of Catholic HealthCare Partners'

testing and production (HIE) HealthBridge environment incoming

interface queues

07/08 - 07/10 Care Everywhere and Interfaces (Bridges) Lead Solution

Consultant - Kaiser Permanente

. Work with Regional and National project track, deployment,

engineering, and support teams to maintain and update EpicCare

InPatient and EpicCare Ambulatory deployments of EPIC application,

including new upgrades, workflow, code deployments, build, and issue

resolution, etc.

. Update and maintain NCAL and SCAL regional EPIC/Cache application

configuration for NCAL and SCAL EpicCare InPatient, EpicCare,

Ambulatory, Identity, Prelude, ADT, and Cadence build and workflow.

. Support new release and deployment project efforts for Care

Everywhere, EpicCare InPatient, EpicCare Ambulatory, Identity,

Prelude, ADT, Prelude, and Cadence (build, configuration, workflow,

testing, validation, promotion, Go-Live support, etc.)

. Functions include equipment configuration, content file loads,

configuration and setup for various Care Everywhere (messaging broker

software) components (such as chart sync, charge homing, data loads,

user provisioning, etc.), daily care and feeding, monitoring

heath/status, resolve break-fix issues.

. Suite workflow, build, and configuration of EPIC Resolute Hospital

Billing, EPIC Resolute Professional Billing, ADT, Prelude, Cadence,

Identity, EpicCare Ambulatory, and EpicCare InPatient modules

. Provide rotating-shift coverage and on-call support for command center

support line, especially during Go-Live deployments.

. Define high-level integrated communication processes for Epic

implementation projects taking into account change management,

operational issues and training of end-users

. Maintain and publish proper documentation for work performed,

including code developed, etc.

. Maintain awareness of release, deployment, and outage schedules, at

both the national and regional level.

. Assist in identifying and assessing risks to a proposed/scheduled

release, deployment, or outage plan and work request (change request)

with the application configuration Ambulatory, InPatient, Prelude,

Identity, ADT, and Cadence Business Leads.

. Analyzed large-scale Epic workflows and enhanced cross-team

communication in order to incorporate client's pertinent operational

areas with Epic applications.

. Work with Prelude, ADT, Cadence, Identity, Ambulatory and InPatient

clinical departments workflow redesign to correspond with EPIC

implementation and application system.

. Prelude, ADT, Cadence, Identity, EpicCare Ambulatory and InPatient

InBasket (build, workflow, configuration, testing, validation) with

emphasis on In Basket message types that are enabled for cross-

deployment messaging such as: Results, Open Orders, ERefill, ERefill

Follow-up, Interfaced Call Center, Patient Schedule Request, Patient

Refill Request, Patient Medical Advice Request,Unviewed Test Results

Message, MyChart Patient Entered, Flowsheet Messages, Patient

Questionnaire Submission, Patient History Questionnaire Submission, E-

Visit Message, Referral Verification, Referral Notification Letter,

Referral Message, Staff Message, Overdue Message

. Epic Bridges (build, configuration, testing, validation) of profile

variable definitions, interface specification, background monitor

configuration, and display monitor maintenance and support. Resolve

issues that directly affect interface functionality such as filer /

communication daemon and message or record locking issues.

05/08 - 7/08 Epic Consultant - Ascent Services Group (Sutter Health)

. EpicCare Inpatient implementation and support experience

. EpicCare Ambulatory implementation and support experience

. Has designed, developed, configured, tested, deployed or supported

components of a complex software application

. Experienced with software application lifecycle methods, processes and

tools

. Server side technical and hands-on knowledge

. Experienced with backend workflow testing

. Knowledge and experience with health care operations and structure

. Knowledge and experience with department-specific policies and

procedures and workflows

. Knowledge of systems analysis and design in a PC-Windows, client-

server, or midrange environment

. Excellent problem-solving and decision-making skills, strong

collaboration, documentation and presentation skills along with good

oral and written communication skills

. Proven or demonstrated consulting experience with an emphasis on

delivery of complex enterprise solutions and experience using

structured software life cycle & development methodologies

. Experience in evaluating software packages and working with

application vendors and system integrators on Request for

Information/Request for Proposals

04/08 - 05/08 Epic Consultant - Talent Tree, Inc. (Stanford Medical

Center)

. EpicCare Inpatient implementation and support experience

. EpicCare Ambulatory implementation and support experience

. Has designed, developed, configured, tested, deployed or supported

components of a complex software application

. Experienced with software application lifecycle methods, processes and

tools

. Server side technical and hands-on knowledge

. Experienced with backend workflow testing

. Knowledge and experience with health care operations and structure

. Knowledge and experience with department-specific policies and

procedures and workflows

. Knowledge of systems analysis and design in a PC-Windows, client-

server, or midrange environment

. Excellent problem-solving and decision-making skills, strong

collaboration, documentation and presentation skills along with good

oral and written communication skills

. Proven or demonstrated consulting experience with an emphasis on

delivery of complex enterprise solutions and experience using

structured software life cycle & development methodologies

. Experience in evaluating software packages and working with

application vendors and system integrators on Request for

Information/Request for Proposals

01/08 - 04/08 Care Everywhere Lead Solution Consultant Specialist -

Kaiser Permanente

. Work with Regional and National project track, deployment,

engineering, and support teams to maintain and update EpicCare

InPatient and EpicCare Ambulatory deployments of EPIC application,

including new upgrades, code deployments, build, and issue resolution,

etc.

. Update and maintain NCAL regional EPIC/Cache application configuration

for NCAL EpicCare InPatient and EpicCare Ambulatory build.

. Support new release and deployment project efforts for Care

Everywhere, EpicCare InPatient, and EpicCare Ambulatory (build,

configuration, testing, validation, promotion, Go-Live support, etc.)

. Functions include equipment configuration, content file loads,

configuration and setup for various Care Everywhere (messaging broker

software) components (such as chart sync, charge homing, data loads,

user provisioning, etc.), daily care and feeding, monitoring

heath/status, resolve break-fix issues.

. Suite build and configuration of ADT, Prelude, Cadence, EpicCare

Ambulatory, and EpicCare InPatient modules

. Provide rotating-shift coverage and on-call support for command center

support line, especially during Go-Live deployments.

. Maintain and publish proper documentation for work performed,

including code developed, etc.

. Maintain awareness of release, deployment, and outage schedules, at

both the national and regional level.

. Assist in identifying and assessing risks to a proposed/scheduled

release, deployment, or outage plan and work request (change request)

with the Application Configuration Ambulatory Lead.

11/04 - 12/07 Business Application Consultant - Kaiser Permanente

. The Technical Support Lead for the Care Everywhere team supporting

all Epic implementation tracks

. Facilitate ongoing technical communication between Application

Coordinators, ASM system owners, Enterprise Middleware, Epic product

and Bridges SMEs Design and implement procedures and supervise

configuration and maintenance of Epic software

. Implement procedures and supervise configuration and maintenance of

Epic software

. Manage problem identification and resolution for defects

. Partner and collaborate with national team to request

changes/additions to file import specifications

. Critical thinking and analysis skills, verbal and written

communications, and interpersonal interactions (e.g. collaborating,

conflict management, etc.)

. Substantial experience in all phases of applications software

development/maintenance life cycles in a large mainframe or client

server environment

. Thorough understanding of health care business and care delivery

processes

. Performs software coding, testing, debugging, documentation, and

installation tasks for online and batch processes in accordance with

industry best practices and specific internal procedures and standards

. Suite build and configuration of Bridges, ADT, Prelude, Cadence,

EpicCare Ambulatory, and EpicCare InPatient modules

. Analyzes business processes in order to define application functional

requirements and technical specifications

. Guide, formulate, contribute to, and direct task identification, work

effort estimates, and work schedules for development and maintenance

activities.

. Participates in and direct problem definition and problem resolution

activities

. Coordinates with internal departments to provide associated

deliverables required for the successful completion of development and

maintenance assignments (e.g. database development, job scheduling,

CICS support, network support, help desk orientation, client

implementation readiness, etc.)

. Participates in client committees and coordinate client involvement in

development and maintenance tasks as needed

. Responsible for knowledge transfer to other staff and review the

technical work of other staff

. Provide on call support and coordinate on call response efforts as

assigned

. Completes administrative requirements in an accurate and timely manner

2/03 - 11/04 Systems / Network Engineer - Electronic Data Systems

. Monitoring and supporting LAN/WAN network

. Configuring connections on CISCO Catalyst 5500 and 6500 switches and

various CISCO routers

. Monitoring, and supporting CISCO IGX network nodes, trunks, circuit

lines, and connections

. Troubleshooting and escalating problems with circuit lines to

telecommunication carriers

. Manage and document problems using the Peregrine Service Center

problem management system

. Monitor network and systems using Strataview, NetCool, NetAgent, Cisco

Works, HP Open View

. Monitor, diagnose, and resolve problems with switches, routers, and

IGX nodes both remotely via telnet or directly by consoling into

device

. Securities and Exchange Commission (SEC) Qualified

6/02 - 2/03 Systems / Network Engineer - Banc of America Securities, LLC

. Monitoring and supporting LAN/WAN network using Strataview, NetCool,

NetAgent, and Cisco Works

. Configuring connections on CISCO Catalyst 5500 and 6500 switches and

various CISCO routers

. Monitoring, and supporting CISCO IGX network nodes, trunks, circuit

lines, and connections

. Troubleshooting and escalating problems with circuit lines to

telecommunication carriers

. Manage and document problems using the Peregrine Service Center

problem management system

. Monitor, diagnose, and resolve problems with switches, routers, and

IGX nodes both remotely via telnet or directly by consoling into

device

. Securities and Exchange Commission (SEC) Qualified

11/98 - 2/02 Senior Network Engineer - ePresence, Inc

. Consultant for the State Compensation Insurance Fund in San Francisco,

California

. Installed and configured HP Netserver LH6000, Lpr, and Lp Family

server platforms

. Installed and configured HP Sure Store 2/20, StorageTek9710, Timber

Wolf 9730 tape libraries

. Upgraded Banyan Vines LAN network from 7.0 to 8.0

. Installed, configured and administrator of CommVault System's ABARS

2.5.4 and 2.5.6 on Banyan Vines, Windows NT 4.0, UNIX platforms for

backup and disaster recovery

. Installed, configured and administrator of CommVault System's Galaxy

2.x, 3.1, 3.1GSP1, 3.1GSP2, 3.7, 3.7GSP1 on Windows NT 4.0, HP Unix,

Sun Solaris, Windows 2000, Exchange2000, Exchange5.5

. Project Manager for COMMVAULT's backup solution installation in

Montreal, Canada for the Citizenship and Immigration Department

. Project Lead for Banyan Vines to Windows2000 Enterprise migration

. Project Manager for Vault98 to Galaxy for Windows2000 migration

. Assisted in the Microsoft Exchange5.5 to Exchange2000 migration

. Intermediate Systems administration of Exchange5.5 and Exchange2000

. Created and documented migration procedures for Galaxy Enterprise

backup Solution

. Assisted Sales Staff with Pre / Post-Sales calls

. Maintain administration for LAN/WAN networks

6/98 - 8/98 Network/Systems Engineer - AeroTeksystems

. Contracting with GTE

. Installed and configured CISCO (4000, 7000), Bay, and 3COM routers and

Hubstacks

. Maintain administration for LAN/WAN networks

. Assisting in the migration of Banyan Vines to Windows NT 4.0 by the

use of fully automated migration tools, migrating over 200 groups and

2,000 users Domestic and International

Education

Bachelors of Science Degree in Information Technology (University of

Phoenix)

Certifications MCP, MCP + I, MCSE NT, MCSE 2000, CCNA

08/02 Cisco Certified Network Associate

03/02 Designing a Microsoft Windows 2000 Directory Services Infrastructure

01/02 Implementing and Administering Microsoft Windows 2000 Directory

Services Infrastructure

10/01 Implementing and Administering Microsoft Windows 2000

Network Infrastructure

8/01 Implementing, Configuring, and Administrating Microsoft Windows 2000

Server

3/01 Implementing, Configuring, and Administrating Microsoft Windows 2000

Professional

3/99 - 9/99 Networking Essentials

Implementing Supporting Windows NT 4.0 Server

Implementing and Supporting Windows NT Workstation 4.0

Implementing and Supporting Windows NT 4.0 Server in the

Enterprise

Internetworking with Microsoft TCP/IP on Microsoft Windows

NT 4.0

Implementing and Supporting Microsoft Internet Information

Server 4.0

Fundamentals of Solaris 2.6

System Administration I of Solaris 7

12/98 Banyan Vines Certified Administration

Banyan Vines Certified Advanced Administration

3/97 - 4/97 CISCO Router Programming (2500 / 4000 / 7000),

Cabletron Hubstacks Serverless Router Programming

Domain Naming System

Unix Administration

3/93 - 6/93 Banyan Vines Administration

Banyan Vines Advanced Administration

References: Available upon request

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