Craig A. Robertson

*** ******* **.

Pocatello, ID 83204

Home 208-***-**** Cell 208-***-****

abhtnt@r.postjobfree.com

abhtnt@r.postjobfree.com

Executive Summary

Extensive experience in business management spanning financial and

associated industries. Strong commitment to excellence and customer

service with emphasis on team building. Record of improving market

penetration and profitability through direct involvement and process

improvement. Outstanding interpersonal, relational and motivational skills.

Excellent communication skills. Unparalleled work ethic.

Education

Idaho State University BA 1990

Graduate studies Old Dominion University 1990-1992

Relevant Experience

Courtesy Ford-Lincoln-Mercury 7+ years (Current)

Business Manager-Finance Director

. Responsible for Closing and Completion of all buyer/seller

transactions for large regional dealership

. Developed and Implemented Effective Action Plans for increasing

Profitability and Sales Penetration

. Drive Profitability through negotiation and process application

. Responsible for Federal and State compliance

. Experience includes Sales Manager and Closer roles

. Provide Leadership for all Departments

Rocky Mountain Home Mortgage 5 years

Broker/Branch Manager

. Built Regional Mortgage Brokerage from ground up

. Responsible for all Operations for brokerage including profitability,

staff training and personnel management

. Opened and Completed loan originations and loan placements in

competitive market

. Responsible for all Credit and Income/Asset analyses for correct loan

placement

. Responsible for State and Federal Compliance

Courtesy Ford 2 years

Sales Professional

. Developed Sales and Closing skills in 3 years of sales experience

. Strong Performer/Team player

Restaurant Entrepreneur 5 years

. Developed Five Restaurant group from ground up in difficult regional

market area

. Concept, Funding, Construction, Operation

. Staff Training and Management

Free Lance Sales Trainer Current Occasional

. Conduct Sales Service Training Seminars with emphasis on profit

improvement for restaurant industry

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