Customer Service High School
Resume:
Ariel Hendricks
Warner Robins, GA31088
478-***-**** begin_of_the_skype_highlighting (478) 287-
**** *****************************
*****.*********@*****.***
Summary of Qualifications
Customer Service area for the past 5years
Experience dealing with different types of customers on a daily basis.
Able to approach different types situations and apply the necessary problem
solving skills to deal with problems in a reasonable matter.
Highly Proficient in Microsoft Word, Microsoft Excel, Microsoft Access,
Microsoft Outlook, and Power point
Data entry
10 key
Security clearance
Experience being in a deployed environment
Work Experience
February 2010- July 2010 Air National Guard Al Udeid Air Base, Qatar
Surveillance Technician
Perform routine surveillance technician duties as well as Intel duties when
needed. Build and 9present Itelligence power point briefing once a week.
Answer phone calls, keep track of plane response times by use of an excel
spread sheet. Keep track of secured information. Keep inventory of check
list and log books. Perform and successfully complete any task given.
July 2008- Present Air National Guard Savannah, GA
Aerospace Control and Warning Systems Surveillance Technician
Attend drill once a month and two weeks out of the year. Operate aerospace
control and warning systems equipment. Interpret and react to radarscope
presentation and to generated console displays. Compare and report track
position based on flight data or database files. Perform surveillance,
identification, weapons control, data link, and data management functions.
November 2008- February 2009 WIS International Warner Robins, GA
Inventory Supervisor
Supervise and lead a team of Inventory Counters. Count inventory when not
supervising or engaged in other responsibilities. Establish and maintain
effective business relationships with customers. Have the flexibility to
work a varied schedule and travel to customer's locations. Make sure all
inventory record and paper work is always accurate. Answer phones and
several of other office duties.
May 2005- August 2005 McDonald's, Warner Robins, GA
Cashier
Provide customer service, clean work areas, prepare beverages, relay food
orders, serve food or beverages and use cash registers.
January 2005- May 2005 Zaxby's, Warner Robins, GA
Cashier
Provide customer service, clean work areas, prepare beverages, relay food
orders, serve food or beverages and use cash registers.
April 2004- February 2005 Warner Robins Rec. Department Warner Robins, GA
Score keeper/ Office Clerk
Keep score at basketball, baseball, and football game. Set up sports
equipment. Work in office and apply administrative skills on days when no
games were scheduled.
March 2003 - September 2003 Macon Peaches Baseball Team Macon, GA
Administrative Support Worker
Compile data for financial reports. Maintain records, reports, or files.
Manage inventories supplies. Provide customer service. Use computer to
enter, access or retrieve data. Keep up with financial records; assist in
creating daily reports of the past day's activities and transactions.
Education
May 2007- Present Macon State College Macon, GA
Information Technology Student
April 2009- June 2009 Keesler Air Force Base Technical School Biloxi, MS
Aerospace Control and Warning Systems Apprenticeship Graduate
February 2009- April 2009 Basic Training San Antonio, TX
Basic Military Training Graduate
August 2000- May 2005 Houston County High School Warner Robins, GA
High School Diploma
References available upon request
Contact this candidate