Computer Technician

H eidi Carole Overton

*** *. **** * *****

Des Arc, Arkansas 72040

870-***-****

************@*******.***

JOB OBJECT I VE

Computer Hardware Technician

S UM MARY OF SK I L LS

• Windows 98, 2000, ME, XP, Vista, Windows 7

• Windows Server 2003

• Microsoft Office 2003 & 2007

• Computer Hardware

• Computer Software

• Computer Accessories

• VM Ware

• Configuring Cisco Routers & Switches

• Computer Networking

• Cabling

• Microsoft FrontPage

• Antivi rus & Firewall Programs

H eidi Overton

• HTM L

• L inux (Suse & Ubuntu)

E DUCAT IO N

Arkansas State University – Beebe

Beebe, Arkansas

Associates of Applied Science, Computer Systems & Networking Technology

G raduation Date: April 30, 2010

National Technical Honor Society

Academic Vice Chancellor’s L ist

Gamma Beta Phi

F U T URE CERT I F ICAT IO N GOALS

• CompTIA A+

• CCNA (Cisco Certified Network Associate)

WORK EXPER I E NCE

Dollar General, Hazen, Arkansas, October 23, 2010 – Current

K elly Services, L i t tle Rock, Arkansas, August 27, 2010 – Current, called in for any

temporary networking/computer work for businesses.

Des Arc Public School District, Des Arc, Arkansas, January 2010-April 2010, In tern,

Performed basic computer needs and fix computer needs for teachers, also updated

t heir website, responsible for over 200 computers.

F REE LANCE WORK

A r ticle Wri ter for L i t tle Rock Geek Girls Examiner, h ttp://www.examiner.com/girl-

geeks-in-lit tle-rock/heidi-overton September 28, 2010 – I wri te a few article entries a

week about new technology and computer related stuff.

Scott & Deborah Skarda, July 2010, fixed wireless router/internet problem.

E lbert Pool, June 2010, made a brochure for class reunion.

Angela Dohm, June 2010, set up internet & modem.

David & Tara Beth Treadwell, May 2010, fixed modem/internet problem & fixed

s low computer problem.

Raymond & Beth Calhoun, May, June, & July 2010, Made multimedia video for

t heir sons graduation, Fixed prin ter problem (two different times), made a China

m ission t r ip video for their church & and got r id of virus & spyware from laptop.

Elbert & Carole Pool, 2009, fixed slow computer problem & got r id of several

v iruses.

Ma rvin & Dona L loyd, 2009, fixed modem/internet problem.

Michael & Terri Overton, 2009 & August 2010, Got r id of viruses on computer.

Contact this candidate