Customer Service Sales

Essinam AKWEI

*** * **** ***

Greenville, SC ****1

Mobile: 864-***-****

Email: abhtjr@r.postjobfree.com

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SKILL SUMMARY

Price audit and margin management analyst; experience includes client's

base price structure analysis, identification and elimination of

discrepancies. Review of sales outcomes and analysis of automated

processes, for control purposes. Preparation of Audits and audits review

with key stakeholders (Vendors, Customers and Accounts executives).

Contract Management and Clients Services in the foodservice distribution

business for multi-divisional sales.

WORK EXPERIENCE

Senior Analyst - Margin Management and Audits - US Foodservice Greenville

Support Office 2007-2010

Reviewed and validated of Contract Pricing implementation of major

segments. Performed price audits; according to Sarbanes Oxley's

requirements, using automated solutions. Reviewed and controlled price

lists, special promotions, limited time deals. Provided support to

management team with major projects. Main Duties:

. Conducted pricing audits

. Authorized Credits and Debits (Customers/Vendors payments and billing)

. Reporting to key stakeholders

. Corrective action recommendations

. Client and Vendor Support services

Promotional Accounting - US Foodservice Greenville Support Office 2006-2007

General Ledger transactions; Accounts payable and Accounts receivable

entries, reconciliations, Vendor bad debt collection from promotional

allowances and price deviation programs. Major duties included:

. Corporate AR system maintenance

. Processed deductions and posted transactions GL account

. Researched short-payments

. Negotiation and Settlement with Vendors/Customers

. AR aging file reporting and distribution to regional branches

Account Coordinator - US Foodservice Charlotte North 2004-2005

. AR system maintenance, billing and reporting

. Pricing system maintenance -Allowance tracking record for local

lodging and healthcare accounts

. Customer Database maintenance (Laser print), Monthly order guide and

weekly price release

. Research pricing discrepancy and correction

Customer Service Representative - CHEVY CHASE BANK, Maryland

2003-2004

. Teller transactions, Accounts openings - Checking and Savings

. Vault related functions such as cash reserve handling

. Merchant cash deposits and cash shipments preparation across counter

. Loan transactions and back office duties

. Financial service referrals ( Home equity, Credit cards, IRAs, CDs)

Store Manager, JENNIFER CONVERTIBLES - Tyson Corner, Northern VA

2001-2003

. Home furnishing retail sales

. Maintain showrooms and reach sales expectations

. Financing processing

. Customers assistance with delivery, damage reporting, refunds and

warranties

SKILLS: MS office software Word, Excel (advanced skills), Access, PPT, US

Foodservice systems applications (Oracle Discoverer, PeopleSoft 8

Financials, PRIME system, Fluent in French.

SPECIAL AWARD: US Foodservice "Walk the talk award" February 2006

In recognition for the Corporate AR Balance Collection project

EDUCATION

FURMAN University - Accounting Major (BA, expected graduation 2011)

STAYER University -Information Systems

COLLEGE PROTESTANT - High School Diploma [pic][pic][pic]

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