Human Resources Manager

Macie Bull Benjelloun

**** ******* ******, ***** ***, CA 92705

Tel: 714-***-****

Email: abhtj9@r.postjobfree.com

BACKGROUND :

Eighteen years progressive experience in human resources management in the

manufacturing and health care industries, working in culturally diversified

environments. In-depth knowledge of California and federal labor laws,

development of HR functions, recruitment, conflict facilitation, ER, union

labor relations, employee handbook development, benefits administration,

supervisory training, compensation planning, performance management and

evaluation process development. Exceptional, enthusiastic motivator with

excellent interpersonal communication skills. Bilingual English/Spanish.

Strong familiarity with Six Sigma and Lean Manufacturing.

PROFESSIONAL EXPERIENCE:

2008 to 2011 REGIONAL HUMAN RESOURCES MANAGER

FXI Foamex Innovations, Orange, CA

Responsible for providing strategic and tactical HR support to seven plants

in the Western division.

Key contributor on developing streamlined western division organizational

structure

Implemented streamlined procedures for salaried payroll, training

documentation and personnel transactions.

Lead the HR function in a plant closure/consolidation, focusing on mutual

satisfaction of employees and company.

Performed training and coached all levels of management on compensation,

benefits, communication, disciplinary, ADA, leaves of absence and labor

relations issues.

Responsible for negotiating and administering the Orange facility's labor

agreement.

Drove the talent management process for the west coast region.

Key contributor in organizational development and staff rationalization.

2003 to 2008 HUMAN RESOURCES MANAGER

Cleveland Golf, Huntington Beach, CA

Created and managed process flow charts for main HR paperwork processes

Developed HR core values and mission statements.

Implemented streamlined procedures for benefit plans participation,

personnel transactions, promotions, transfers, performance reviews,

terminations and employee statistics for government reporting.

Developed and implemented HR SOX procedures and ISO training documentation

procedures and systems.

Identified legal and government reporting regulations affecting HR function

and ensured policies, procedures and reporting were in compliance.

Revamped Rideshare Program, held rideshare survey, and received AQMD

approval of the rideshare plan.

Administered performance review program to ensure effectiveness,

compliance, and equity within organization. Created user friendly

performance and salary review process and created import template for ADP.

Administered all benefits programs and implemented online benefit

enrollment and personalized benefit statements to improve benefit

participation, data tracking and systems integration.

Developed an applicant tracking process to preventatively mitigate

potential hiring discrimination claims.

Coordinated the implementation of MPN for workers compensation claims.

Worked closely with Safety Engineer and claims adjusters to bring workers

compensation claims to closure. Implemented Compliance Suite Webconnect

online system that facilitated increased timeliness in managerial accident

reporting.

2001 to 2003 HUMAN RESOURCES MANAGER

Delta Dental, Cerritos, CA

Supervised a staff of two employees with service responsibility to over 390

employees.

Created a more customer service oriented HR team with a "we can" attitude

that built more credible relationships with employees and managerial staff.

Set strategic goals for HR department by soliciting staff and internal

customer input surveys.

Coached all levels of management and gave recommendations on compensation,

benefits, communication, disciplinary, ADA, leaves of absence and labor

relations issues.

Streamlined the internal and external job posting process.

Built a trusting relationship with the union and proactively resolved

issues before they became grievances.

Facilitated monthly meetings with all supervisory/managerial staff to allow

for open forum for human resources issues and improved communication

between the departments.

Updated HR practices manual and posted online for easier accessibility.

Streamlined payroll process by training staff on KRONOS reporting.

Administered ergonomic safety program reducing incidence frequency by 20%.

Trained managerial staff on supervisory skills training, harassment, new

hire orientation, safety and policy changes.

Provided consultation and guidance in the development and interpretation of

policies, practices, procedures, programs, processes and interventions.

Created a recruitment workflow with an active, hands-on approach in the

recruitment process for all open positions.

1997 to 2001 HUMAN RESOURCES MANAGER

Woods Equipment Company, La Mirada, CA

Managed the HR Function in three separate manufacturing locations with a

total of 250 employees.

Established new pay structure and classifications for plant personnel.

Established a systematic performance review process and increased review

timeliness by 80%.

Set up and administered safety program which reduced incident severity by

90% and frequency by 70%.

Conducted bilingual training programs for safety, supervisory training, new

hire orientation and policy training.

Maintained 80% employee opinion survey satisfaction.

Participated in all aspects of operational planning and administration;

budget planning, optimal plant planning, annual manpower review and

production planning.

Lead the HR function in two plant closures, focusing on mutual satisfaction

of employees and company.

Established an investigative process and discipline procedure, which was

accepted by management, supervisory and plant personnel.

Established process for employee involvement for plant policies,

procedures, and communications.

Between 1997 and 1998 the La Mirada facility went from last place among the

other plants to best plant in terms of operational excellence.

Established a format for setting managerial performance objectives for

supervisory staff based on operational goals and objectives.

Designated as the organization's expert on I-9 audits and issues review.

1992 to 1997 HUMAN RESOURCES MANAGER

Industrial Wire Products Corporation- Corporate Division, Pomona, CA

Developed and Managed HR Department for three separate manufacturing

locations with total of 300 employees.

Restructured record keeping and documentation process to meet governmental

compliance and increased awareness by 50%.

Conducted annual wage and benefit surveys

Assisted Managers/Supervisors to recruit, interview, train and monitor

activities of personnel to ensure the perpetuation of a qualified labor

pool.

Acted as the principle liaison with the labor unions during contract

negotiations and grievance procedure process.

Set and managed monthly, quarterly and annual training goals and objectives

Effectively executed bilingual personnel policy manual providing the

development, motivation and morale of the employees.

Developed written job descriptions for all professional positions.

Developed and published company newsletter resulting in higher

organizational awareness and morale.

Effectively administered company health, retirement, and workers

compensation program plans resulting in an 20% decrease in premiums and a

50% increase in record keeping accuracy.

Designed and implemented HRIS training program.

EDUCATION:

Stephens College, Columbia, MO

Bachelor of Arts in Spanish with an emphasis in Business Administration

University of Phoenix, Pomona, CA

Organizational Development, Business Statistics, Accounting

California State Polytechnic University, Pomona, CA

Certificate in Effective Human Resources Management

Michigan State University, East Lansing, MI

Certificate in Negotiating the Labor Contract

Franklin Covey Seven Habits Training

RELATED SKILLS AND ABILITIES:

In depth familiarity with Windows and Microsoft Office 2007, ADP PC

Payroll/HR Profile, ADP TimeSaver, and ReportSmith, Adobe Acrobat Pro,

Compliance Suite Training Management and Safety Management Systems,

Benetrac Online Benefit Administration.

ASSOCIATIONS AND ACTIVITIES:

Professional Member of Society for Human Resources Management

Member of Professionals In Human Resources Association

References available upon request.

Contact this candidate