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Sales Customer Service

Location:
Tomball, TX, 77377
Posted:
February 21, 2011

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Resume:

Jennifer Blackburn

***** *********** ****. #***. *******, TX. 77377

281-***-****

abhtiw@r.postjobfree.com

Profile Administrative support professional offering versatile office management skills and proficiency in

Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines

without compromising quality.

Key Skills

Office Administration Shipping/Receiving Inventory

Skills: Front-Desk Reception Mail-Outs Filling Clerk

Multiple Phone Lines Invoicing Warranties

Computer MS Word MS Outlook

Skills: MS Excel Oracle Small Business Software

Windows Internet Research

Stay at Home Mom July 2009 to Present

Experience

Architectural Building Components Invoicing and Inventory 1998 to 2009

(Metal Roofing)

Handled multifaceted clerical tasks such as data entry, filing, warranties, records management, billing, shipping,

receiving, and inventory. Over the years at ABC my job position changed as I moved forward in the company. I

quickly became a trusted employee known for “can-do” attitude, flexibility and high-quality work.

Highlights:

Handled multiple phone lines while greeting customers with a smile. All mail outs, submittal literature and

material samples. Established strong relationships to gain support and effectively achieve results.

Provided customer service, entered sales orders, fulfilled sales orders, billed sales orders in Oracle.

Conversing with trucking companies (e.g. AAA Cooper, Land Star, Mason Dixon) to find cost efficient

shipping for Goosenecks, Stretch trailers, and 18 wheelers

Receiving material and controlling

Earned excellent marks on performance reviews, with citations for excellence in areas including work

volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and

commitment to providing unsurpassed service.

L’Oreal Cosmetics Outside Sales Representative 1995 to 1998

Handled customer accounts, credits, sales, new customers, setting up displays.

Highlights:

Handled current and new customer accounts by driving to their location to upkeep good relations.

Provided customers with samples, merchandise displays and new product information.

Placing orders, maintained merchandise inventory.

Credits for discontinued and/or damaged merchandise.

Jennifer Blackburn – Page 1

Klein Forest High School

1984

Jennifer Blackburn – Page 2



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