Administrative Assistant Customer Service
Resume:
LISA HILL
Indianapolis, IN 46214
Phone: 317-***-****
Email: abhtgr@r.postjobfree.com
CORPORATE RECEPTIONIST/ADMINISTRATIVE ASSISTANT
RELEVANT EXPERIENCE:
FEDERAL HOME LOAN BANK/ AEROTEK, Indianapolis, IN
2010-2011
. Greet Clients
. Answer Phones
. Schedule Appointments
EXPRESS EMPLOYMENT, Indianapolis, IN
2010-2010
. Greet Clients
. Answer Phones
. Schedule Appointments
BANKRUPTCY LAW OFFICE OF MARK ZUCKERBERG, Indianapolis, IN 2009-2009
Legal Assistant / Receptionist
. Greet Clients
. Answer phone lines
. Schedule appointments
DERMATOLOGY INC., Indianapolis, IN
2008-2009
Front Office Assistant
. Greet Patients
. Schedule patient appointments for ten Doctors in eight locations
. Answer phone lines in call center
INDIANAPOLIS HOUSING AGENCY, Indianapolis, IN 2006 - 2008
Executive Assistant
. Take all calls, determine needs of caller
. Greet Clients
. Schedule all appointments for Director
. Type up response letters
. Light filing
. Faxes, E-mails, etc.
. Make sure conference room is presentable for meetings
. Travel Arrangements for Executive Director as needed
GIBRALTAR DESIGN, Indianapolis, IN 2004 - 2005
Office Assistant
. Answer Phone Lines
. Greet Clients
. Help with Projects
OFFICE TEAM, Indianapolis, IN 2003 - 2003
WTHR/Channel 13
Receptionist (90 Day Temp Job)
BARNES & THORNBURG, Indianapolis, IN 2001 - 2003
Receptionist
. Greeted clients and offered beverages until attorney meets with
them
. Answered multi-line switchboard
. Schedule conference rooms
. Help set up rooms for meetings
. Clean rooms and prepare for next business meetings
. Prepare coffee when needed
. Work in Human Resources Department when needed for special
projects
CONSECO SERVICES LLC, Carmel, IN 1997 - 2000
Administrative Assistant
. Reviewed prospective candidates' applications and employment
history to match individuals' compatibility and competence to the
job requirements
. Conducted preliminary screening interviews with candidates to
assess their qualifications. Referred selected candidates to
manager for employment consideration
. Maintained database that tracked personality profile of
applicants, new hires, promotions, and transfer. Input individual
responses into custom program to generate data summaries that were
used by recruiters in the selection process
. Solely handled the administration management of annual
departmental budget that was valued up to $300,000. Ensured
expenditures stayed within budget limits
. Assisted in administering testing to employees. Documented test
results in computerized database, which updated employee
transcripts
. Verified candidates' background credentials and reference checks
. Proficient in all phases of administration that includes data
entry, customer service, training coordination, and
inventory management
. Proven ability to handle multiple tasks simultaneously
. Coordinated meeting logistics, including room set up, equipment,
catering, and participant materials for workforce of 3,000. Average
groups ranged between 30 to 40 employees
EDUCATION:
Graduate, Artistic Beauty College, Indianapolis, IN
Graduate, Pike High School, Indianapolis, IN
PROFESSIONAL, DEVELOPMENT:
. Excel . Email . Telephone Skills
. MS Word . MS Outlook . Franklin Covey Time
. Internet . Lotus 1-2-3 Management
. Business As Usual . AmiPro . Web Publishing
. Windows 95 . Sexual Harassment
COMMENTS:
An excellent communicator who is at ease interacting with diverse audiences
and all levels of management. Supportive team player. Demonstrated ability
to prioritize workload, meet tight deadlines with little or no supervision.
Committed to achieving high customer satisfaction.
LISA HILL
3476 Marabou Mills Lane
Indianapolis, IN 46214
Phone: 317-***-****
REFERENCES
Julie Stephenson 317-***-****
Emily Spearing 317-***-****
Mark Zuckerberg 317-***-****
Carmen Webb 317-***-****
Robert Grand 317-***-****
John Fencl 317-***-****
Amanda Pecchioni 317-***-****
Michelle
Poindexter
Contact this candidate