Post Job Free

Resume

Sign in

Engineer Customer Service

Location:
Rochester, NY, 14609
Posted:
February 22, 2011

Contact this candidate

Resume:

Robert J. Ronnenberg

585-***-**** *** Laurelton Rd., Rochester, NY

***** abhtf7@r.postjobfree.com

MECHANICAL ENGINEER TECHNOLOGIST/ HVAC

Key Strengths

. Lean Six Sigma Green Belt 10 + yrs

. Manufacturing Engineering ISO 9001

. Gear Design/Quality Assurance

. Data Generation Integrity Reporting

. Green Energy Appliance Designer

. Inventive Product Developer

. Building & Grounds Maintenance

. HVAC Design & Analysis

. Mechanic Small Gas Engine

. Tool & Die Grinder

Core Competencies

. Computer skills: CAD UG, LabVIEW, JMP Stats, J.C. Metasys,

QuickBooks, Lotus Notes, MS Office

. Lean Six Sigma Green Belt using SPC, DOE, FMEA, Gage R&R, Cpk, TM,

VE, SE

. Creative inventor with four patents and other products developed from

concept to production

. EPA Refrigerant Universal Tech Certified, ICE HVAC Residential

Certified

. Energy reduction equation modeling in Excel for gear design, system

energy, and cost optimizations

. Strong Communicator in technical reports, sales/year, marketing

summaries, mfg. changes

Professional Profile

Senior Systems Design Engineer

- Utilized Title 10 Code of Federal Regulations USDOE standards to reduce

energy use for laundry washing.

- Presented inventions to engineers, and managers for many multi-million

dollar assembly line projects.

- Authored a technical report addressing marketing project objectives

summary.

- Coordinator of Department team vision in Six Sigma corporate

environment.

- Participated in FMEA activities in phases and gate release process, for

products produced worldwide.

- Created "Energy Star" products by reducing energy use in water systems

- Developed excel models to simulated BOM's in DOE L8 arrays to meet

energy targets at minimum cost.

- Invented a closed loop limited temperature device that required creating

a Patent application.

- Developed a quantitative measuring method for suds generated in a

LabVIEW DOE.

- Delivered universally adjustable fixture concept to agitator cleaning

tests.

Designer

- Designed smooth motion gears using computer tools: Excel, Solid Works,

Unigraphics CAD with GD&T

- Reported inspection Gage repeatability and reproducibility for quality

loss corrective action

- Analyzed transmission systems, and recommended smooth motion redesigns

with prototype proof.

- Generated Cpk process capability Reports for Six-Sigma quality

verification.

- Built and calibrated LabVIEW gear inspection station.

- Designed, inspected, and cut prototype gears for new and existing

products.

- Generated life test equipment for building a database of moldable gear

materials.

Manufacturing Engineering

- Streamlined: assembly process, film core weldment to core extrusion with

200 dimensions

- Solving line down, for quick turnaround of corrective action in timing

signal generator

- Discovered physics of continuous loop deviations that prompted a

corrective action proposal

- Coordinated engineering change orders that brought product from design

to production process.

- Initiated many product line launches for all products responsible for,

packaging, mod kits, language kits.

- Awarded by Kodak Germany for 100% response as manufacturing engineer in

European placements

- Resolved bottlenecks in production through analysis of systems, or parts

vs. process, vs. design

Senior Technician

- Tested fuel injectors in LabVIEW environment for new and existing

worldwide production

- Improved on calibration methods to discern differences in test stands

using DOE procedures

- Built, instrumented with LabVIEW, and tested Rooftop AC units 2 to 50

tons, for EPA 2010 mandates.

- Optimum chamber balancing began as a designed experiment that could

potentially cut test time in half.

- Added a highly effective verification procedure by verifying every

thermocouple in LabVIEW

- Tested and designed casting, and drives for toner replenishment system.

- Character tested, improved drive component to exceed two life cycles.

- Calibration reported on developer flow tools and parts in flow variation

studies.

- Reported critical torque curve requirements for development of reliable

motors

- Invented two patents that saved the toning engines fundamental functions

- Invented a patent that can clean steel rollers with magnetically forced

skive.

- Authored a technical report on a cleaning tool developed with 14 DOE lab

experiments.

- Developed fuser cleaning tools from concept to production were found

flawless over two years of testing.

- Significantly improved customer quality, reduced replacement costs, and

increased reliability of fusers.

- Matured systems using Taguchi DOE of xerographic maintenance parts for

exceeding reliability goals

Technician Appliance Repair

- Shift Leader in HVAC Control programming, alarm response, lighting,

kitchen starts, banquet starts.

- Delighted customer service requests. Mattress change coordinator in crew

of four

- Awarded mechanic of the year for highest productivity in engineering

- Awarded to GM distinguished service for saving $20,000 in quality

painting 250 doors, walls in back.

- Repaired up to eight calls per day in a three county territory Sold

additional services

- Delighted 95% customers, and began Lean improving the efficiency in

warehouse repairs.

Sales Advisor

- Sold over $420,000/year of Intuit QuickBooks software payroll, support

plans.

- Retail experience of 6 years part time

Senior Mechanic

- Repaired over 1000 small gas engine equipment generating approximately

$80,000 in revenue

Corporate Experience

SUTHERLAND GLOBAL SERVICES INC., Rochester, NY 2010 - 2010

MICHELS LAWN EQUIPMENT, Rochester, NY 2009 - 2009

MR. APPLIANCE, Rochester, NY 2008 - 2008

DELPHI CORP. Contract, West Henrietta, NY 2008 - 2008

CARRIER CORP. Contract, Syracuse, NY 2007 - 2007

GENESEE VALLEY GOLF, Rochester, NY 2006 - 2006

HYATT ROCHESTER REGENCY HOTEL, Rochester, NY 2003 - 2005

WHIRLPOOL CORP. Contract, St. Joseph, MI 2002 - 2003

EASTMAN KODAK COMPANY, Rochester, NY 1981 - 2001

Education

AAS HVAC, Monroe Community College, Rochester, NY GPA in core 3.8

BS Mechanical Engineering Technology, RIT, Rochester, NY

AAS Mechanical Technology, Monroe Community College, Rochester, NY

[pic]



Contact this candidate