Customer Service Medical

Cassondra Gonzalez

*** ******* **. ***#* Bakersfield, CA 93306

661-***-**** abhtbi@r.postjobfree.com

Objective

To Use my experience in obtaining a full or part time position in a company that I can grow with

Work Experience

Medical Assistant

Arvin Medical Clinic, 145 N. Hill St, Arvin, CA 93203

10/2010 to Present Customer service, greeting each patient, scheduling appointments, taking patient

demographics, verifying patient insurance, filing, scanning and coping patient information into updated

computer system, answering phones on a multi-line phone system.

Medical Assistant

Clinica Sierra Vista, 815 Martin Luther King Blvd, Bakersfield, CA 93307

06/2007 to 04/2010 Customer service, greeting patients, entering and inputting patient information into

computer systems, looking up patient information within computer system, using a specific method to file

and search for medical records, taking vitals,adminstrating medications and injections, performing medical

tasks as required by provider, CLIA lab test: urine analysis, finger sticks, and hematocrit checks.

Medical Clerk

Alaska Native Medical Center/Emergency Dept. 4315 Diplomacy Dr., Anchorage, AK 99505

01/2004 to 09/2004 Meet and Greet patients and visitors to the ER; check in patients; obtain all updated

information on patient, enter in ER log; Acts as a receptionist; places and receives telephone calls, contacts

staff and departments within the hospital utilizing a paging system and hospital codes; notifies other hospital

divisions regarding patients who are dismissed, transferred or scheduled for emergency surgery; notifies

physicians when patients have been admitted; make new charts for any new patients; determine eligibility

status; interview patients family or friends when necessary to insure correct information; assist in the

admission, dismissal and transfer of patients; makes necessary arrangements with relatives; obtains signatures

from patients for medical procedures; acts as liaison between patient and nurse for emergency situations;

Check medical records to see if orders have been completed by physician; contacts all ancillary departments

concerned and makes entries on patients records; labels laboratory specimens; receives and order all labs and

x-rays ordered by physicians; call for trauma team when necessary; schedule or obtain follow-up

appointments for patients.

Administrative Assistant

Owens Valley Career Development Center, 1001 Tower Way Suite 225, Bakersfield, CA 93309

06/2003 to 08/2003 Summer Work Program: Provide administrative and receptionist functions for the local

TANF office, but not limited to; Preparing program flyers and promotional materials as directed; acts as

receptionist, answering phones. Directing clients; filing as directed; other duties as assigned

Education

State Board Certification for Medical Assisting

Received 06/2007

Bakersfield Adult School; 2727 F Street, Bakersfield, CA

Medical Assisting: certificate received, 06/2007

Highland High School; 2900 Royal Scots Way, Bakersfield, CA 93306

College prep course: Diploma received

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