Engineer Software
Resume:
TUNDRA N. DAVIS
Groveport, OH *3125
******.*****@*****.***
EXPERIENCE: SR. SOFTWARE ENGINEER
Accenture Technology Solutions, Columbus, OH
November 2006 - Present
Coordinated PeopleSoft security activities with application
development team, functional team, internal audit, and IT to
ensure adherence to requirements, SOX regulations, standards,
and procedures.
Designed and developed security approach and maintenance
procedures from scratch.
Reviewed prospective security customizations, identified and
analyzed requirements, and developed security recommendations
for future implementations.
Mentored junior level Accenture associates, client staff and
external support staff on configurations, setup, and ongoing
maintenance of PeopleSoft application security.
Managed the security queue and delegated work to lower level
and offshore resources.
Documented and reviewed progress, issues and communication
with virtually the entire end-user community and leadership
team.
Reported weekly and monthly status for the production Support
team to client management.
TECHNICAL PRODUCTION ENGINEER
Open Systems Technology, New York, NY
Client: Bank One/JP Morgan Chase
July 2005 - January 2006
Successfully integrated the implementation of heritage Chase
systems into the heritage Bank One systems for problem
resolution.
Same job duties as Technical Production Analyst II (below)
for the same group and team with additional support for
heritage Chase systems like CA-7 applications.
TECHNICAL PRODUCTION ANALYST II
Quick Solutions, Columbus, OH
Client: Bank One/JP Morgan Chase
June 2004 - November 2004
Observed job stream processing and error messages displayed
on the MVS monitor to detect job exceptions, abends and other
possible stoppages.
Performed continuous analysis of production jobs, system
monitors and recovery to meet established SLA's and OLA's by
using JCL, COBOL, DB2 and FTP processing.
Documented problems and performed wellness checks.
Monitored production/development job stream processing.
Escalated exceptions to support personnel and assisted with
problem resolution.
SYSTEMS SPECIALIST
The Ohio State University, Columbus, OH
December 2003 - June 2004
ComResource, Inc., Columbus, OH
Client: OSU OIT KRC Computer Operations
May 2003 - November 2003
Developed and performed duties for OIT in Scheduling /Tape
Management and Computer Operations as a Systems Specialist
for third shift.
Setup and verified JCL for production tasks using Zeke.
Monitored production schedule using Zeke and PeopleSoft
Autosys.
Performed nightly backups for Ohio Link and FELIX.
Executed weekly IPL for production mainframe environment.
IPL'd tape drives on request.
Performed maintenance test on tape volumes.
Consulted IBM Library Reader to reference return codes, error
messages and message id problems encountered during tape
testing.
OFF-LINE SYSTEMS ANALYST
eFunds Corporation, New Berlin, WI
December 2000 - September 2002
Supervised and determined the most efficient batch flow and
JCL approach to be implemented.
Provided Level-2 support and directed the activities of
settlement processing for big clients (Mastercard, Visa and
Bank One) as required in order to meet processing deadlines
and deliverables.
Performed continuous analysis of production jobs, backup
processes, system monitors and server availability and
provided solutions working with all groups impacted.
Resolved complex production software abends/JCL errors
independently and documented the resolution in the problem
management database.
Created, modified and tested JCL used to control batch
processing for all applications.
Advised operators; instructed and trained in methods and
procedures of operating computer systems; checked and
approved work.
Updated Tandem system with customer scheduling and billing
information before month end processing.
Performed special projects as assigned, including database
cleanup using DB2.
SKILLS: Software: Microsoft Office Suite, PeopleSoft, Lotus 123,
WordPerfect, Windows NT, TSO/ISPF, TCP/IP, ABEND-AID, DOS,
IMS, IDMS, CICS, SYSPLEX, OPS/MVS, ADAPT, ASON/ASON+,
MVS/VSE, JES2, OS/390, PC DOS, ESP, Connect:Direct, Data
Navigator, Device Contact and Outside View, Quickbooks, Real
World, Peachtree, Browsers, Mail, FTP, Telnet, Intranet,
Internet, ZEKE scheduling package, Sysview, Unix, Linux, SAR,
Xpedio, SAP, RMO Express, PeopleSoft Autosys, Panvalet,
Hummingbird Connectivity and RMM
Programming Languages: C/C++, BASIC, COBOL, RPGII/III,
Advanced Structured Programming and dBASEIII Plus, DB2,
MicroFocus COBOL, COBOL II, JCL, MarkIV, ADSO, SQL and CICS
Management: 10+ years experience with 50+ union and non-union
employees in restaurant, retail, healthcare, hospitality, and
janitorial services. Duties included recruiting,
development/training, performance/merit evaluations,
disciplinary counseling, conflict resolution and benefit
administration.
DEGREES & October 1998 - Certificate with high honors:
CERTIFICATES: Mainframe Computer Programming,
WCTC in conjunction with Omni Resources, Brookfield, WI
September 1996 - Associate Degree with honors:
Business Computer Programming,
MBTI Business Training Institute, Milwaukee, WI
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