Administrative Assistant Training
Resume:
Jocelyn Van Driel
Tucson, AZ, ****6
Cell: (520) 370- 8478
Personal email: abht4j@r.postjobfree.com
EXPERIENCE
Volunteer Holloman AFB and Davis Monthan AFB
Volunteer Civilian Liaison January
2006- Present
o Serves as Point of Contact for new and incoming spouses married to
active duty Air Force whom are being transferred to either Davis
Monthan AFB or Holloman AFB.
o Researches employment and education opportunities for both adults
and/or children, in addition to medical and dental needs along with
utility companies for both on and off base housing.
o Create packages of information shared via email, to include address
and phone numbers of major units at Holloman AFB or Davis Monthan AFB
as well as key places of interest to newcomers in the area.
o Ensures that spouses and families are able to integrate themselves
with both the new civilian and military communities.
Aerospace Medicine Department Holloman AFB, NM
Administrative Assistant September 2008- May
2010
o Effectively supervises all Aerospace Medicine administrative support
staff to ensure the highest level of accuracy and completeness.
o Executive secretary for the Flight Commander; coordinate meeting,
clinic, flight and TDY schedules while providing oversight on all
correspondence and documentation.
o Professional liaison to 23 government agencies, detachments and
foreign military units.
o Responsible for the compilation, processing, documentation and quality
control of all patient data and trends.
o Develop, synchronize and maintain each provider and pilot availability
schedules with TDY's, business conferences and flying hours, in
accordance with clinic hours and functions.
o Develop spreadsheets and power point graphs depicting data of patient
trends on a weekly and monthly basis.
o Review and record all patient encounters seen per provider, per
clinic, each day on a weekly basis to be documented at the 49th
Medical Group Executive Council staff meetings.
Marana Health Center
Tucson, AZ Medical Administrative Assistant
November 2007- April 2008
o Working in partnership with the Medical Assistant to obtain the
highest quality of care for our patients while serving as an
Ambassador for MHC.
o Inquired on referral statuses while maintaining the relationship
between provider, patient and the insurance company.
o Petition for medical lab results and medication needs from our
contracted facilities in order to meet the quick and necessary
standard of care for our patients.
o Provide care to our empanelled patients whom were filing for Workman's
Comp/Disability from injury or illness suffered at their place of
employment.
o In charge of checking in/out patients, scheduling new appointments,
reconciling payments of co pays and verifying insurance needs.
TECHNICAL QUALIFICATIONS
o PIMR.exe, CHCS I and II, AHLTA, Cerner Works applications and
Centricity Practice Solutions
o Proficient in MS Office programs, Windows XP, NT, 95- Present
o Use of fax machines, copy machines and multi-line phones
ADDITIONAL DUTIES
o Lead administrative coordinator for FAA physicals in southern NM.
o Selected as member of primary abort team for NASA launch/landings.
o Point of Contact for Aerospace Medicine as member of the Medical Open
House sub-committee for the Holloman AFB Air show.
TRAINING
Aerospace Medicine Department September 2008 - Present
Annual Uniform Business Office (UBO) Compliance Training
Human Relations Training
Information Protection Training
Third Party Liability (TPL) Clinic personnel Training
OPSEC Awareness Training
BLS/AED certification
Force Protection Training
MARE Response Training
NASA Response Training
AWARDS
Recognized and decorated by the 49th AMDS Commander for outstanding
performance.
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