Customer Service High School

Resume

Keana M. Kaleikini

PO BOX ****

Farmington, NM 87499 USA

Mobile phone: 505-***-****

E-mail:************@*****.***

Work Experience:

Sears, Roebuck, & Co.

Customer Solutions Consultant

(Sales Associate)

Consumer Electronics

March 2010-present

Responsible duties:

-ensuring complete customer satisfaction by assisting the customer to the best of my ability

-advocating and selling consumer electronic products, accessories and services

-handling cash and electronic payments and refunds

-working daily with a computer

Andrea Kristina's Bookstore & Kafé

Barista

June 2009-June 2010

Responsible duties:

-professionally making quality beverages and food products while following health, safety, and

sanitation guidelines

-performing inventory count and re-ordering any needed items for the store

-working in a very fast-paced environment

Sandstone Productions

Hospitality Staff

May 2008-August 2008

Responsible duties:

-satisfactory visitor experience; including handling requests for information, park reservations,

store purchases, food orders, miscellaneous ticket sales and theatre functions.

Education:

Farmington High School

General Studies

High School Diploma, 2009

Countless hours of provided customer service training with Sears

Research on own time on technical and functional information of various electronic products

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