Medical Assistant Customer Service

Paula Bitea

**** ******* ***** #***, ****** Village, CA 91607

abhss7@r.postjobfree.com

818-***-****

Professional Profile

Caring, dedicated, and responsible Medical Assistant and Certified

Phlebotomy Technician 1 with strong interpersonal skills, excellent

communication skills, and able to work with people of different ages,

backgrounds, and socio-economic status.

Skills

. Injections; intradermal, subcutaneous, intramuscular including dosage

and calculations.

. Venipunctures; evacuated tubes, butterfly, syringe.

. First aid, bandaging, vital signs, autoclaving, surgical scrub,

sterile tray preparation.

. Position and draping, eye irrigation and ear lavage, EKG's, anatomy,

physiology, and charting.

. Specimen collection, capillary puncture for hematocrit, hemoglobin and

glucose determinations.

. Urinalysis with microscopic examination and slide preparation.

. Urine pregnancy testing and also transculturette technique of throat

and skin.

. Customer service experience, hard working, organized, open and able to

learn new things.

. Appointment scheduling, basic computer skills; Microsoft Word, Excel,

Power Point, and Medisoft.

. HCFA 1500 form filing, medical insurance billing and coding CPT, ICD-

9, basic insurance concept.

. Models of managed care as well third party reimbursements, variety of

healthcare plans, PDR's, pegboard accounting.

. Trilingual English, Romanian, and Hungarian.

Educational Background

Kaplan College - North Hollywood, CA

2009-2010

Medical Assistant Front and Back Office

. Nationally Certified Medical Assistant, Nationally Certified

Phlebotomist and BLS Certified

Medical Assistant College - Oradea, Romania

2002-2005

Diploma - Medical Assistant Front and Back Office

Medical Cosmetics College - Oradea, Romania

1999-2002

Diploma - Esthetician

Experience

Roberto Beaton, MD - Burbank, CA

2010-2010

Phlebotomy-Externship

. 50 blood draws, butterfly draws, glucose testing finger sticks, flu

shots, and vitamin B-12.

Arthur Stein, MD - Century City, CA

2010-2010

Medical Assistant-Externship

Erik's Shoes - Sherman Oaks, CA

2006-2010

Sales Associate

. Assisted customers and ensured they were completely satisfied with

service. Answered phones, phone orders, restocked and inventory.

Cozzi Cozzi - Studio City, CA

2006-2007

Sales Associate

. Opened and closed store, enter merchandise in database, priced and

arranged displays. Assisted customers to select merchandise, answered

phones, phone orders, restocked and inventory.

References Available Upon Request

Contact this candidate