Manager Management

CONSULTANT:

LAL P. SINGH

*******@********.*** 317-***-****

SUMMARY:

I provide consulting services in the area of conceptualizing, building and

supporting the capture, workflow and correspondence oriented business

solutions for large enterprises and state governments.

15 years of software solution development experience and hands on with -

assessments, solution recommendation, use case creation, architecture &

design, infrastructure sizing & setup, POC, coding, testing, documentation,

project progress reporting, testing, go-lives and responding to difficult

situations.

EDUCATION & CERTIFICATIONS:

. Bachelors Degree in Engineering with Honors

. IBM FileNet FCP Content Manager-Developer 4.0

. IBM FileNet FCP Business Process Manager-Developer 4.0

. IBM FileNet FCP Forms Manager-Developer 4.0

. IBM FileNet FCP Email Manager-Developer 4.0

. IBM FileNet FCP Records Manager-Developer 4.0

EXPERIENCE HIGHLIGHTS:

. Key player in architecting and building the solution framework

originally known as UIConnect. It is intended to meet the real-world

needs of state government agencies working with unemployment benefits

and tax. It is getting implemented in the state of Indiana

(www.in.gov/dwd/2625.htm), Nevada, Commonwealth of Virginia and

Louisiana.

. Deep expertise of UI processes such as claims processing, eligibility

determination(monetary), adjudication(non-monetary), appeals,

overpayments, BAM, BTQ, employer registration, wages and

contributions, experience rating, penalty and interests, field audit,

collections, payments, TPS, integrity and interfaces.

. Hands on experience of architecting large enterprise solutions using

J2EE, SOA, application servers, HA/DR, databases, capture, rule

engine, channel consolidation, portals, electronic content management,

business process management (workflows), document production,

messaging, software security, reporting, application integration,

platform migration and data conversion.

. Architected and build J2EE based correspondence management services

intended to provide comprehensive set of features around

correspondence generation, production, delivery and management. Its

successful implementation in the state of Indiana was featured on

REUTERS www.reuters.com/article/pressRelease/idUS94670+07-Apr-

2008+BW20080407.

. Architected and built "FileNet Application Connector for SAP " for

FileNet Inc which is now part of the FileNet P8 Suite www-

01.ibm.com/software/data/content-management/filenet-application-

connector-SAP/

PROFESSIONAL EXPERIENCE:

Client: Personnel Cabinet, State of Kentucky (Oct 2010 - Current)

. Created and effective working solution to integrate SAP R/3 with

FileNet IS & Capture ADR to enrich various SAP business process with

the power of content management capabilities.

. Automation of SAP R/3 based Qualifying Events and PAN Business

processes impacting State wide Government Employees.

. Design and Development of FileNet IS / ISRA based Document Services

over Spring Web Services.

. Integration on SAP R/3 with FileNet IS using FileNet ACSAP.

. Integration of FileNet Capture to support the SAP R/3 based business

processes.

. Design and Development of Web Services capable of exchanging Documents

over Axiom.

. Design and Development of Content parsing, Conversion and Re-

engineering Services.

. FileNet Capture / ADR based capture process development.

. Using technologies -JEE, Spring, Hibernate, Spring Web Services,

Spring Security, FileNet IS, ISRA, ACSAP, JBoss, SAP R/3, Web Dynpro

Client: Virginia Employment Commission (VEC), Commonwealth of Virginia (Oct

2009 - July 2010)

. Owned the FileNet P8/Thunderhead Env including infrastructure

planning, Co-ordination, Installation, Administration, Configuration,

Development (Object Store, Document Classes, Security, Custom Objects,

Process Maps, Rosters, Queues, vwTools, vwLog, vwSpy, Application

Engine Customization, Using Fixed Content Devices, CE Clustering, PA

Reports etc).

. Used Technologies - Java/J2EE, Spring, Hibernate, FileNet P8 4.5 (AE,

CE, PE, E-Mail Manager), RightFax, JBoss, IBM Websphere, Oracle, SQL

Server, Thunderhead

Client: Department of Workforce Development (DWD), Indiana (JULY 2007 - OCT

2009)

. Recommended Software solution across every process areas of UI

Business - Appeals, Collections, Investigations, Cross Match, Fraud

Management, Penalty and Interest, Business Performance and Federal

Compliance Management.

. Architecture and Design of Business Process Automation Framework

encompassing Case Management, Correspondence Management, Content

Management and Application Integration.

. Architecture and design of other Services such as Software Security,

Batch Control Framework, Integration Framework and System Monitoring

and Control mechanism.

. Orchestration of various upgrades, migrations and conversions.

. Used Technologies - Java/J2EE, Spring, Hibernate, FileNet P8 4.5,

iCapture, Process Analyzer, QuickRules, RAD, Clear Case, Clear Quest,

Test Manager, IBM Websphere, Oracle, SQL Server, Thunderhead,

RightFax, CapClear ESB.

Client: Louisiana Workforce Commission (LWC), Louisiana (FEB 2007-JULY

2008)

. Provided Software Solution for business processes pertaining to

Employer Registration, Wage and Contributions, Claim Filing, Weekly

Filling, Claim Reopen, Separation Fact Findings, Collections, Field

Audits, Penalty Waiver and Investigations.

. Architected Solution featuring Centralized Capture Center, Automated

Remittance System, Centralized Content Repository, Unified Workflow

System.

. Architected Integration with Core Legacy System, Fax System, Document

Generation and Print System, Call Center and Data warehousing

Solution.

. Orchestrated the Go Live and Hot Fixes.

. Used Technologies - Java/J2EE, Spring, Hibernate, FileNet P8 4.0,

iCapture, Process Analyzer, IBM Websphere, Mainframe, IVR System,

Fairfax Remittance System, SQL Server, RightFax, RAD, Clear Case,

Clear Quest, Test Manager.

Client: Department of Workforce Development (DWD), Indiana (OCT 2005-JULY

2007)

. Provided Software Solution for business processes of online Claim

filling, Employer Registration, Wage & Contribution, Non-Monitory

Determinations (Adjudication), Charge Protest Processing.

. Architected Solution featuring Centralized Capture and Work

Distribution Center, Centralized Content Repository, Automated Forms

Processing, Correspondence Management System, Unified Workflow System,

Online Portal for Statewide DWD Customers.

. Architected Business Process Automation Framework encompassing Case

Management, Correspondence Management, Content Management and

Integration.

. Used Technologies - Java/J2EE, Spring, Hibernate, FileNet P8 3.5

(later 4.0), iCapture, Process Analyzer, QuickRules, RAD, Clear Case,

Clear Quest, Test Manager, Websphere, Unisys Mainframe, Oracle, SQL

Server, DB2, Thunderhead, RightFax

Client: FileNet Inc (JAN 2003 - SEP 2005)

. Lead the architecture and development of FileNet Products (ACSAP &

ISRA) encompassing Interfaces, Data Objects, Parsers, Bar Code

processors and bi-directional SAP integration.

. Supported FileNet Application Connector for Siebel CRM.

. Creation of reference Application involving Capture, IS, FileNet P8

etc.

. Product releases, Web casts, Training and worldwide support.

. Used Technologies - Java/J2EE, FileNet P8 3.0, Image Services(IS),

ISRA, WebSphere, Weblogic, SunONE, SAP NetWeaver, Tomcat/JBoss, SAP

R/3, Windows, AIX, Solaris, HP-UX, Oracle, JUnit, Rational Rose,

JBuilder.

Client: Standard Chartered Bank (AUG 2001 - JAN 2003)

. Use case document preparation to describe the Software Requirement for

SCP and PSLM Applications.

. Preparation of software architecture/design document using Rational

Tools in compliance with the MBP architecture blue print.

. Design and development- Security, Workflow using MQWF/MQ Series,

Content Management System using IBM CM & EIP, Reports using JReports.

. Use Technologies - J2EE (EJB, Servlet/JSP, JDBC, JNDI, JCE), LDAP,

WebSphere 3.5, MQ Series, MQWF, MQSI, IBM-Content Manager, WebSEAL,

Policy Director, Hogan Mainframe, JReport, Rational Rose, Visual Age,

HomeSite, VSS & PVCS.

Client: Conexant Inc (SEP 99 - JAN 2001)

. Involved in the development of web based J2EE applications namely e-

Biz, e-HR and range of Web based Workflow Applications running on IBM

Lotus Notes/Domino Server.

. Used Technologies - J2EE, LDAP iPlanet, Lotus Notes & Domino, ORACLE,

BlueStone, TIBCO, IIS, VIADOR.

Client: Infinium Software Inc, USA (MAR 98 -AUG 99)

. Developed Defect Resolutions, Testing and Documentation of the

Purchase management, Inventory Control and Order Processing modules

. Involved in the Development and Testing of Lotus Notes based e-suits

of Infinium and their integration with Core ERP Application running on

IBM AS/400

. Used technologies - AS/400, Infinium ERP, ALDON-CMS, Lotus Notes.

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