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Customer Service Administrative Assistant

Location:
Goleta, CA, 93117
Posted:
February 27, 2011

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Resume:

Resume: Rosemarie Kubecka-Romero

abhsqj@r.postjobfree.com 805-***-****

SKILLS and ACHIEVEMENTS

Experience in both Macintosh and PC, Multi-line telephone systems, Receptionist, Mail distribution. Use

of Kronos, Power Point, Internet Federal Expressing, Outlook Express operations, applications in

FileMakerPro, Microsoft Word, Internet, Excel, JD Edwards, Lotus Notes, Scanners, Office Machines.

Dictaphone Transcription experience. Reconciliation of Purchase Orders with Invoices, and Delivery

Receipts, Reduced spending in office supplies by twenty five percent. A fourth of Human Resources’

clerical and back ground check duties were assigned to me. Took on half of the Accountant's data entry

tasks, and often assisted Engineers, Sales, and Controller’s with their presentation of reports. Rectified

Vendor and some Customer Service issues to a satisfactory end. Have over eighteen years as

Administrative Assistant, Secretary/Receptionist. Sales experience in Retail-clothing, cosmetics, vitamin

products. Reduced expenses for a Floral Shop by exactly 25% each Quarter during my first year as a

Supervisor. I am also a Certified CA Notary Public.

GOALS: Acquire a position in Management.

CAREER HISTORY

LONGS DRUG (CVS PHARMACY, Goleta, CA 3/2008–11/2009

Skin Health Care Consultant

Provided Skin Care analysis on customers and gave my recommendations, assisted with sales, stocked,

ordered Paris skin creams, assisted as a cashier and customer service.

Goleta, CA 3/18/2004 –2/8/2008

AUTOLIV ELECTRONICS,

Administrative Assistant...duties: Telephone coverage. Make hotel arrangements for visitors. Reconcile

invoices and audit Travel Expenses for employees. Enter data into the JD Edwards System. Distribute

mail. Reconcile employee credit card and travel charges. Office supply manager. Federal Express

preparation. Notarize documents. Assist Human Resources Manager, Quality Control, and Accountant

when required. Help with employee events. Scan A/P and A/R documents for archiving.

CREE LIGHTING, Goleta – Contract employee 7/2004-9/2004

Administrative Assistant: Temporary assignment. Reconciled employee credit card expenses for

accounting, ordered supplies, Federal Express expediter. Reconciled travel expenses, telephone coverage,

distributed mail, archived old files for storage, compiled data into file system, and reconciled lab hours

for payroll.

PARTICAL SIZING SYSTEMS, Goleta, CA 11/2000-7/2003

Administrative Assistant -Secretary to the President/CEO. Duties: Telephone coverage, customer

service, computer data entry, bank depositing. Reconcile invoices, purchase orders, delivery receipts;

distribute mail, and extensive reorganization of President's filing system. Work with engineering,

production, purchasing, human resources and accounting and assist them whenever they required.

MENTOR CORPORATION, Santa Barbara, CA 1996-10/2000

Communications Assistant/Secretary to the Manager of Corporate Communication/Graphics

department. Make data entries for project costs and complete month-end project closure. Deliver project

unit costs to Print Buyer for monthly inventory control report. I maintain and ensure project files and

historical files were intact in hard copy form. Clear end of month closing with A/P for all invoices,

project costs and journal advertising. Maintain department's expense budget. Assist my Manager with

Website development. Generate Insertion Orders for journal ad placements. Ensure artwork and film be

provided to publishers by deadlines. Keep department calendar updated and shipping of film on course.

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Resume: Rosemarie Kubecka-Romero

abhsqj@r.postjobfree.com 805-***-****

Kubecka-Romero Pg. 2 of 2

SELECT TEMPORARY SERVICES, Santa Barbara, CA 1995-1996

Secretarial and Office Assistant: Duties: Make use of all of my various secretarial skills

wherever Select Temporary Services would assign me during that year. Hone my computer skills.

THE BROADWAY, (MACY’S) Santa Barbara, CA 7/1990-7/1995

Executive Secretary to the Store Manager and Senior Management. Duties: This includes all the phases

of daily start-up operations for the store. Process time keeping for payroll weekly. Assist Human

Resources Manager. Manage Store Manager's calendar. Merits received, “The Sales Support of the Year

Award” for the years 1992 and 1993. I was to resolve customer complaints. Supervise and schedule “on

call staff:” of sixteen insuring adequate coverage. Order office supplies, maintain spreadsheets on new

accounts, and generate expense and mileage vouchers. Work with A/R and A/P. Was assigned as

Transportation Coordinator. Oversee the Employees’ Recognition Program. Assist with sales when

required on the selling floor or in the vault. Assist with any follow-up training of new employees when

requested by department managers if they became unable to do so.

EDUCATION, TRAINING and CERTIFICATIONS

SANTA BARBARA CITY COLLEGE

Continuing Adult Education Division

Advance my skills in Microsoft Word, Excel, Claris Works, Access, and Power Point.

UNIVERSITY OF ARIZONA, Tucson, AZ

College of Business Administration -Secretarial Studies for about a full year. Did not graduate.

Skill Path Seminars for Administrative Assistants while employed occasionally.

Enrolled in “52 hour Upward Bound Insurance Training” On Line Classes. As yet unlicensed.

Certified Notary Public and updated Certification for Notaries. (Years 2005 ending in 2013)

PROFILE SUMMARY

Exceptionally organized. Very good Time Management Skills.

Strong at streamlining and gaining efficiency in repetitive or newly established procedures.

Prioritizes tasks and achieves all deadlines. Possess an upbeat easy going disposition.

Excellent communication and people skills. Outgoing and enjoys working alone or as a team.

Strong confidentiality ethics. Very goal oriented.

Possess a diversity of office skills and Sales and Customer Service experience.

Adapt easily to the business styles of international visitors.

Detail oriented. Flexible and adjusts to supervisor’s or employer’s style of working and personalities.

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Resume: Rosemarie Kubecka-Romero

abhsqj@r.postjobfree.com 805-***-****

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