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Customer Service Manager

Location:
Berwyn, IL, 60402
Posted:
February 27, 2011

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Resume:

Sheree Laskero

abhsp2@r.postjobfree.com

**** *. ******** ***.

Berwyn, IL. 60402

708-***-****

Experience

Prairie Title Services, Inc. Oak Park, IL.

****- *******

< Customer Service

o Respond to customer inquiries in a courteous and timely fashion

o Backup for reception desk

o Process and track hold harmless requests

o Solve customer issues quickly and efficiently.

< Administrative

o Maintain Filing System

o Log and retrieve data into computer system

o Enter new orders into Title Express system

o Maintain and track orders

o Compile research data from various sources

< Final Policy Typist

o Review files for policy completion

o Gather and process research materials

o Type final policies

< Document Coordinator

o Review documents for correctness and record-ability

o Process and track documents

o Send and receive documents from various county offices

o Receive and log search packages from searchers

o Obtain and Coordinate Water and Zoning Certifications from the

City of Chicago

American Automotive Parts, Inc. Niles, IL

2001-2003 Assistant to Human Resource Manager

o Keep inventory of and order janitorial supplies

o Maintain hourly employee time logs

o Operate and maintain time-clock system

o Enter hourly employee information into payroll system

< Receptionist

o Answer phones

o Greet Guests

o Write and maintain vender checkbook and daily report

o File purchase order slips

Education

< The Illinois Institute of Art - Chicago

2009-Present

o Bachelors in Fine Arts: Expected Graduation - September 2012

Digital Photography Major

Professional Training

< Illinois Land Title Association, Oak Park, IL.

2006

o Career development courses

Technical Skills

Word, Excel, Outlook, PowerPoint, Title Express Systems, Property Insight

(CT&T) and City of Chicago Water Department online FPC system

Personal Activities

USO Volunteer, Photographic Society of America member, Lifesource Donator.



Contact this candidate