La Shawn G. Brown
Pittsburgh, Pa 15214
412-***-**** (home)/412-***-**** (cell)
abhsnp@r.postjobfree.com
SKILLS AND QUALIFICATIONS
Verify insurances
Multi-line telephones
Patient Information
HIPAA regulations
Microsoft Word and Excel
Internet Familiarity
10-key
45 wpm
Pharmacology
Anatomy and physiology
EDUCATION
Bidwell Training Center, Inc Pittsburgh, Pa 03/07
Pharmacy Technician Diploma
6-week externship at UPMC Health Plan
EMPLOYMENT
Rivers Casino Pittsburgh, Pa 07/09-present
PLAYERS CLUB REPRESENTATIVE
Issued players card, marketing, customer service, verified identifications
UPMC Mercy Pittsburgh, Pa 06/07-04/08
PATIENT ACCESS REPRESENTATIVE
Registered patients, reconciled payments, answered phones, organized files, verified insurances
AmeriCorps Pittsburgh, Pa 05/05-09/05
AMERICORPS MEMBER
Cared for and tutored children during summer break, organized files, assisted in local library
The Western Pennsylvania Hospital 06/01-01/04
ADMISSIONS/EMERGENCY ROOM REGISTRATION REPRESENTATIVE
Registered patients, reconciled payments, answered phones, organized files, verified insurances
VOLUNTEER EXPERIENCE
Giant Eagle 12/06-01/07
PHARMACY TECHNICIAN
Filled prescriptions, stocked medications, greeted and maintained communication with public
References Available Upon Request