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Customer Service Accounts Payable

Location:
Kennedale, TX, 76060
Posted:
February 28, 2011

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Resume:

Amanda Haggard

*** *. **** ***** ****

Kennedale, TX 76060

Cell: 817-***-****

Email: abhsni@r.postjobfree.com

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OBJECTIVE: To secure a position where I may use my skills and abilities in

order to contribute in a positive and productive manner.

SKILLS AND PROFICIENCIES

. MS Office Suite

. Typing 65 wpm

. QuickBooks

. Performed Accounts Payable and Accounts Receivable tasks

. Strong organization and analytical skills

. Excellent coordinating skills

. Ability to lead and train staff

. Outstanding interpersonal skills

. Exceptional communication skills, both verbally and written

. Superb problem-solver

. Answer phone lines

. Maintained office inventory

. IBM AS400 (operating system for IBM)

. Intermediate on SAWIN

. AutoCAD (Engineer and architectural design system)

. 10 Key by touch 28000dph

. Performed various office duties and filing

. Operated various photocopying and fax machines

EMPLOYMENT

Densel Company, Gaithersburg, MD - December 2010

Accounts Payable Processor

. SAWIN Service Software

. Receive and process all Purchase Orders

. Receive and process all invoices and tracking discrepancies

. Tracking all invoices after they've been sent for approval

. Contacting technicians to qualify information on PO's and invoices

. Updating vendors on payment schedules

. Processing all Accounts Payable invoices weekly, matching PO's with

invoices

. Reviewing outstanding AP and process all checks

. Preparing checks with invoices to got through approval process

. Maintaining drivers' ticket log

. Answering questions throughout company regarding AP

. Assist with payroll processing

. Filing of all invoices, either waiting to be paid or completely

processed

Hulsey Engineering, Lillian, TX - 2006 / 2009

MEP/Civil Engineer Assistant

. Maintain owners' personal and business QuickBook accounts

. Handle all Accounts Receivable and Accounts Payable tasks

. Reconciled bank and credit card accounts

. Processed weekly payroll

. Maintained staff vacation/personal and medical reimbursement records

. Managed all tax filings

. Screened and redirected incoming calls

. Supply inventory and ordering

. On the job training in AutoCAD

. Designed plumbing layouts for office and retail projects

CitiCapital - 2002 / 2005

Delinquency Management Administration

. Worked closely with all levels of management

. In addition to general office functions also was front end collector

on a dialer system

. Chosen to implement start up of new department

. Conflict resolution

. Reconciliation and verification of customers' accounts

. Coordinate reconciliation of customers' disputed accounts in various

billing systems

. Trained departmental employees in dispute resolution procedures

. Handled all departmental reporting

Allegiance Telecom - 1999 / 2002

Executive Management Escalations

. Worked with executive management team in resolution of customer

billing disputes

. Authorized to offer resolution options to correct billing issues in

order to retain customers

. Correction of billing issues

Avtel Communications - 1996 / 1999

Adjustments Supervisor

. Customer Service

. Responsible for credits and adjustments

. Handled all departmental reporting

PERSONAL

For 17 years volunteered for The Big Texas Toy Run. The largest toy run of

its kind in the country.

Organized two very successful benefits for friends while living in Texas.

Amanda Haggard

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Page 2

BUSINESS REFERENCES

1) Mr. Clint Hulsey

Hulsey Engineering

Lillian, TX

817-***-****

2) Mr. Terry Hawkins

#10 Design Group

Mansfield, TX

817-***-****

3) Mrs. Zandal Lopeman

Ivy's Pub

Kennedale, TX

817-***-****

4) Julie Duane

Uniquely Julie

Mt. Airy, MD

817-***-****



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