Roxene C. Holt

** ***** ******

North Chelmsford, Massachusetts 01863

Phone: 910-***-****

Email: abhslo@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

. Over 12 years of professional experience as a logistics and

administration clerk.

. Able to determine program objectives, priorities, and resources needed

to meet mission goals.

. Detail-oriented and possess strong communication and organizational

skills.

. Skilled teacher/trainer; patient and effective when working with a

diverse range of personalities.

. Maintains a strong ability to multi-task, organized, and remains

confident in making independent decisions.

EXPERIENCE

Training/Supervision

. Evaluated employee job performance and conformance to regulations and

recommend appropriate personnel action to assigned staff of five.

Provided guidance in handling difficult or complex problems and steps

in resolving escalated complaints or disputes.

. Delegated work of office, administrative and customer service to

ensure adherence to quality standards, deadlines, and proper

procedures, correcting errors and deficiencies as they developed.

. Instructed and tested 200 entry level personnel in publications, data

entry, inventory management, database systems, and logistics analysis.

. Developed training programs and lesson plans for a 1200 personnel

organization through presentations, power-point and web based

instruction.

. Review personnel files, updated training records, recorded personnel

actions, and assigned personnel to commodity sections.

Administrative and Clerical

. Proficient knowledge of administrative and clerical procedures and

systems such as word processing, managing files and records, designing

forms, photocopying, faxing, scanning, and multi-line telephone

systems.

. Proficient knowledge of data file management including attaching,

detaching, compressing, and decompressing files.

. Can effectively communicate in the English language verbally and

written ensuring proper format and that spelling, punctuation,

capitalization, and grammar have been verified.

. Planned and coordinated travel arrangements including flights, car

rentals, and accommodations.

. Energetic professional, who can coordinate and interface effectively

at each level of the organization across a multi-contractor and

government work force.

. Written and published policy letters, office memorandums, and work

directives to ensure proper workflow and office management.

. Performed quality checks of automated systems data base information;

ensuring accuracy, validity and regulatory requirements are met and

maintained a standard of adequacy sufficient to produce reliable

reports and products for use in the budget and work flow processes.

. Maintained publications and hard copy records as well as creation,

retrieval, circulation, storage, and disposition of files and logs;

experience in confidential and technical records.

. Managed office calendars, travel arrangements, and incoming/outgoing

mail for internal distribution.

. Coordinated multi-line phones, email and ordered/inventoried supplies

for office use.

. Greeting and screening visitors and providing information or referring

telephone calls to appropriate area.

. Locating and summarizing conference arrangements, scheduling

appointments, arranging meetings, and providing guidance to office and

clerical staff.

EMPLOYMENT HISTORY

November 1998 - November 2010

Material Management Chief

United States Marine Corps

Salary: 34,000 USD per annually

Hours per week: 40

Full-time

June 1996 - June 1998

Administration Clerk and Painter

Mood Swings Faux Painting

Salary: 10.00 per hour

Hours per week: 20

Seasonal

References available for interview.

EDUCATION AND TRAINING

B.A. Transportation and Logistics Management - American Military

University, West Virginia, currently attending

High School Diploma - Conifer High School, Conifer, Colorado, 1998

Additional course work in adult education and business management:

Selection and Utilization of Media Development and Delivery of

Database Media

ADDITIONAL SKILLS

Intermediate knowledge and experience with MS Office Suite (Outlook, Word,

Excel, PowerPoint, Access) and Internet Explorer; as well as being familiar

with Oracle, SharePoint and other computer software.

Typing Speed: 50 words per minute

Contact this candidate