Sales Manager

Mimi S. Carter

*** ***** ******, *** *********, CA 94127

Phone: 415-***-**** ( Cellular Phone/Voicemail: 408-***-****

Email: ****@******.***

Work History

CLIFT - Morgans Hotel Group

San Francisco, CA

January 2008 to present

Director of Sales

. In 2010 YTD, achieved 132% of overall revenue goal

. In 2011, revenue goal is $1.4 million, a 28% increase year over

year

. Key Account Manager for Morgans Hotel Group handling four top

corporate accounts totaling $2.8 million in actualized 2010 revenue

. Active participation in revenue meetings, month end reporting,

budgeting and sales team goals

. Lead weekly Corporate Transient Pipeline meetings to strategize on

growing existing accounts and securing new ones

. Managing a team of five Sales Managers, one Catering Manager, two

Sales Assistants and a Conference Service Manager

. Coaching and sales development of junior sales managers by

implementing action plans to assist in their growth

April 2006 to December 2007

Associate Director of Sales

. Key Account Manager for Morgans Hotel Group, handled five top

corporate accounts totaling over $4.3 million dollars in revenue

. Proactive solicitation to generate both transient and group

business for all eleven hotels including Hard Rock Hotel & Casino,

Las Vegas

. Responsible for 2.1 million dollars of corporate transient revenue

at Clift

. Developed and implemented training program for each junior sales

manager

. Responsible for analyzing and strategizing in weekly revenue

meetings

. Led weekly Group Pipeline meeting to identify need months and

implement action plans to generate business

. Led monthly Hotelligence report meeting to focus on new corporate

business and discuss opportunities on gaining more market share

from existing accounts.

August 2003 to March 2006

Senior Sales Manager

. Continued to develop marketing strategies to increase and build new

accounts

. Managed corporate transient market and group meetings for the hotel

. Planned and organized key events to generate new business

. Trained and Mentored Junior Sales Managers

. Worked with other departments to ensure quality service to our

clients

. Participated in forecasting revenue and achieving the budget goals

. Team player in promoting continued education and employee

development

Pan Pacific San Francisco

San Francisco, CA

May 2002 to August 2003

Senior Sales Manager

. Managed the entire Corporate Transient Market segment.

. Developed and implemented strategies for increasing market share of

current accounts

. Consistently achieved Quarterly Action Plans

. Maintained strong business relationships through difficult economic

times

. Increased hotel awareness by attending all relevant industry

tradeshows and events

. Supervised the development of sales assistant to maximize job

efficiency

. Contributed new ideas with all departments to accomplish revenue

goals

Sheraton Fisherman's Wharf

San Francisco, CA

December 2001 to May 2002

Senior Sales Manager

. Created and implemented new customer service projects with Operations

for Top Accounts

. Developed special packages to market the hotel to specific target

demographics

. Tracked production and achieved revenue on a monthly basis

. Prospected new accounts by cross selling with other Starwood and

Meristar hotels

. Attended all pertinent Tradeshows and National sales calls organized

by Starwood and Meristar

. Participated in motivating the sales team during slow peaks by

brainstorming creative ideas as a team

August 1999 to December 2001

Sales Manager

. Negotiated all National and Local Corporate Transient businesses

producing up to 2000 room nights per corporation annually

. Generated and closed large Corporate group contracts of 150

rooms or more per night

. Managed the major corporate accounts to promote new and

recurring business by calling on my top feeder cities

. Formulated quarterly action plans and revenue sales strategies

for the annual business plan

Hyatt Regency Burlingame

Burlingame, CA

June 1997 to August 1999

Sales Manager

. Negotiated local Corporate Transient business producing up to

200 room nights per account

. Generated and closed Corporate group contracts up to 50 rooms,

per night

. Managed top local corporate accounts to promote new and

continued business

. Represented the hotel at Industry Tradeshows and Corporate

Travel Fairs

. Worked effectively with a large team of sales managers covering

a sizable client base

Hyatt Hotels & Resorts

Los Angeles & San Francisco, CA

October 1996 to June 1997

Divisional Sales & Marketing Assistant

. Facilitated communication flow between the eighteen hotel

properties under the division

. Maintained sales revenue reports on a monthly basis

. Organized departmental meetings and managed ordering materials

for the department

. Worked with a large team of professionals servicing a national

account base

Paramount's Great America

Santa Clara, CA

March 1988 to November 1994

Admissions and Sales Departments

. During my 6 years at PGA, I acquired valuable skills in customer

service and sales experience

. Trained groups ranging from 10 to 40 new employees per session in

different areas of the Admissions Department

. Organized departmental events to maintain employee motivation

during slow months

. Supervised accountability of revenue generated on a daily basis

. Resolved employee disciplinary actions and customer complaints

. Planned and generated business through sales calls promoting the

Theme park to local Corporate accounts

Education and Certification

San Jose State University

San Jose, California

Bachelor of Applied Science, Hospitality Management

Minor in Business

Hospitality Related Training

. Master Connections Sales/Leadership Training

. Skillport Leadership On-Line Training

. Daylight for Directors Training

References

Available upon request

Contact this candidate