Customer Service Administrative Assistant
Resume:
Heather Dare
Los Angeles CA *0039
******@*****.***
Objective
To benefit an organization that can use a Personal/Executive Assistant with
strong interpersonal and organizational skills with a keen ability to
multitask a variety of challenges and responsibilities.
Skills and Proficiencies
. MS Word
. Quickbooks
. Outlook
. Planning and Scheduling
. Strong organizational skills
. Strong communication skills
. Strong attention to detail and proofreading skills
. Written Communication
. Customer Service
. Interdepartmental Coordination
. Internet Research
. Telephone Reception
. Purchasing
. 60 wpm Typing Speed
. Filing
. Excellent ability to solve problems
. Proactive team approach
Professional Experience
September 2010 - Present
Accounting Administrative Assistant
Cuong Le CPA, Santa Monica, CA
. Responsible for managing payroll functions for 140 clients
. Responsible for maintaining general ledgers for clients
. Keeps detailed messages for the person called upon, containing name,
call timing, and business nature
. Managed accounts receivable and accounts payable
. Generates email correspondence in a timely manner
July 2006 - August 2008
Executive Administrative Assistant
Sonik New Media LLC, Los Angeles, CA
. Assisted in maintaining office equipment and purchases
. Provided administrative support to executives and office staff
. Coordinated travel arrangements
. Handled and maintained executives personal accounts
. Responsible for monthly invoicing and collections
. Responsible for maintaining accounts payable
. Provided exemplary customer service
. Managed stock and ordered supplies
. Strong knowledge of social media
Other professional work experience
October. 2009 -Present
Behavior Therapist
Focus Kids, Los Angeles, CA
. Served as behavior therapist in the classroom and home for the
Moderate/Severe populations
. Facilitated academic readiness and motivation
. Integrated creativity with learning
. Developed structured routines to increase students performance and
love of learning
. Created appropriate goals and objectives for children to increase
positive behaviors
. Conducted parent training
September 2008 - September 2009
Behavior Therapist
Pacific Child & Family Associates, Los Angeles, CA
. Served as behavior therapist for the Moderate/Severe populations
. Implemented and executed discrete trial training and ABA
. Provided positive behavioral support within typical family routines in
the home setting
. Developed and managed positive behavioral plans for autistic children
and their families
Education
Master of Arts, June 2008
Antioch University, Culver City, CA
Marriage Family Therapy-Clinical Psychology
Bachelor of Arts, June 2006
Russell Sage College, Troy, NY
Creative Art in Therapy-Vocal Performance
Contact this candidate