Customer Service Administrative Assistant
Resume:
Tailyn Rosario
Germantown, md 20874
Email:*************@*****.***
Young career professional seeking a position in customer service, data entry, administrative, or
clerical position to ensure company growth. Well-developed administrative and customer service skills.
Experience with customer service and can do independent work as well as group work. I have the ability
to multitask. I am able to lead others in demanding situations and also can take direction from peers. I
speak fluent English and Spanish. Extremely reliable, hardworking and self-motivated. Enjoy working
with all personality types. I am also Patient, empathetic, team oriented, adaptable, coachable,
dependable, and motivated with a strong work ethic and high degree of integrity.
Related Experience:
2010-2011
Ruby Tuesday (Administrative Assistant)-Working in a fast pace environment, having
•
to multitask, processing payments scheduling reservations and proving excellent
customer skills, selling products and making the environment as pleasant as possible.
2010-2011
Bed Bath and Beyond (Customer service)-keeping track of inventory, very high pace
•
job environment. Provided Good communication skills, I would process order’s that
needed to be meet by the deadlines date.
2009-2010
Manny INC. (Clerical position)I worked for my uncle that was the owner of
• multiple
restaurant industrials
I worked as a receptionist in his office answering phone calls and building customer satisfaction and
loyalty. Strike a positive and cooperative tone with both customers and coworkers also Demonstrate best
judgment in the disbursement of adjustments and credits. Increase the customer experience by providing
information on new products, rate plans, and services through up selling opportunities.
2009-2010
Golden corral Inc. (Administrative Assistant)-Responsibilities included but were not
•
limited to working very proficient and quickly in fast paced environment. Process
payments; customer service; Multi-task; administrative duties.
2008-2009
Chili’s (Administrative Assistant)-Responsibilities included but were not limited to
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multitasking, handling customers’ reservation via phone and email. Manage calendar;
meet deadlines. The job also required patience, organization, and an outgoing
personality.
2008-2007
Game stop (Customer service) (seasonal)-Responsibilities included but were not
•
limited to meeting weekly sales goals, and ensuring satisfactory customer service
abilities. Educate customers about products and services in a fast paced environment.
2007-2006
Burlington Coat Factory (Customer service clerk/cashier) - Responsibilities
•
included but were not limited to cashiering and handling cash and credit card
transaction. The ability to educate customer on products, and proactively achieve certain
sales goals.
Skills
Proficient in using MS Word, Excel, Outlook and PowerPoint.
Can use registers, copy/fax machines and switchboards. Bilingual.
Education
Everest University (Associate’s Degree in Investigations)
2006 Savannah Tech Collage (GED)
Contact this candidate