Medical Billing
Resume:
Yvette Parsons
Henderson, CO 80640
INTRODUCTION
. Over 18 years of experience in information systems and healthcare.
Excellent analytical, organizational and problem solving skills, as well
as excellent interpersonal, communication and leadership skills and
strong technical information system skills.
. Primary area of expertise: Epic Cadence, Prelude and Radiant build,
implementation, applications management and support.
. Functioned as a Cadence systems support analyst, providing Epic Cadence
management to clinical practices and ancillaries, and managed updates to
the provider master files.
. As an Epic Cadence and Prelude Support Analyst, managed and coordinated
physicians' schedules to allow for adequate staffing; participated in
build, test and implementation of a new Epic medical software program;
compiled and entered data into the computer system for patient
scheduling; assisted with orientation of new physicians to the clinics.
. Provided training for Epic Inpatient modules in preparation for go-live.
. Educational credentials include completion of Medical Transcription,
Basic Anatomy and Medical Terminology at a Technical College in Renton,
Washington. Also attended community college in San Diego, California,
and completed a class in Accident Investigation and Reconstruction.
AREAS OF SPECIALIZATION
. Epic Cadence, Prelude and Radiant Applications Analyst
. Epic Cadence, Prelude and Radiant systems build and implementation
. Medical Transcription
. Epic Inpatient, ED, ClinDoc and CPOE Training and Implementation with Go-
Live Support
Certifications:
. Epic Prelude
. Epic Cadence
. Epic Radiant
. Certified Associate in Project Management
EXPERIENCE
Consultant
Nov 2010-Present
St Elizabeth Healthcare System
Covington, Kentucky
. Implementation of Epic Cadence in 4 cardiac and vascular physician
practices
. Update SER records
. Creation of visit types, pools and scheduling instructions
. Review, analyze and complete help desk support tickets using the BMC
Software.
. Migration of the completed build items using Data Courier
. Setup of the outbound call system for appointment reminders (Artiva)
. Appointment conversion
. Site support at go-live
Consultant
Jun 2010-Oct 2010
Sutter Health
Sacramento, CA
. Epic Cadence Summer 09 upgrade
. Integrated testing
. Referrals (non-Tapestry) build
. Cadence build
. Prelude build
Consultant
Apr 2009-Jun 2009
Harris County Hospital District
Houston, TX
. Provided training to providers, nurses and ancillary support staff in
Epic Inpatient, ED and Computerized Order Entry modules, which included
SmartTools, Order entry and Review, Discharge Writer, Navigators and
Flowsheets, in preparation for go-live implementation and support.
Consultant
Jun 2008-Mar 2009
Feb 2010-Jun 2010
Cedar-Sinai Medical Center
Los Angeles, CA
. Build, test, validate and implement Epic Cadence for out-patient clinical
sites which have included cardiology, physical therapy, pulmonary, heart
center, GI, reproductive medicine, imaging, neurology and cancer center.
. Work site visits - gathered information in preparation for implementation
- visit types, pools, subgroups, panels, providers, resources, block
types, reports, scheduling instructions
. Hardware readiness assessments
. Appointment conversion readiness assessment and conversion tool
. Use of Data Courier to migrate the build across the environments for
validation
. Appointment conversion
. Go-Live preparation and support
Culbert Healthcare Solutions
Woburn, MA
2007-2008
Consultant
University of Texas Medical Center
San Antonio, TX
. Referral Assessment and recommendations to enhance current process
. Review referrals training documentation
Cambridge Health Alliance
Boston, MA
. Build, test and implement Epic Spring 2007 upgrade fixes and enhancement
Lancaster General Hospital
Lancaster, PA
. Regional coordinator for 6 clinic sites for Epic Ambulatory
implementation
. Work site visits - gathered the following information in preparation for
implementation: super users, end users, providers, nurses, subgroups,
block types, visit types and visit lengths, work queues
. Point-of-Concept master files - created visit types, blocks, providers,
resources for testing
. Cadence build and test of visit types, blocks, sessions, patterns and
templates, providers, resources
. Prelude - creation of fictional patients for test and build review
. Template training
. Review of integrated testing scripts
. Review of training documentation
. Go-Live on site support for Cadence, Prelude and Resolute
. HP24 payment system
. Epic Spring 2007 Cadence and Prelude build, test and implementation
ACS Healthcare Solutions
Dearborn, MI
2006-2007
Consultant
. Provided training to providers, nurses and ancillary support staff in
Epic Inpatient, ED and Computerized Physician Order Entry modules, which
included SmartTools, Order entry and Review, MAR (Medical Administrative
Record) documentation, OpTime, Discharge Writer, Navigators and
Flowsheets, in preparation for go-live implementation and support.
Colorado Springs Health Partners
Colorado Springs, CO
Patient Registration/Scheduling
2005-2006
. Responsible for collection of patient demographics and insurance
information.
. IDX, Groupcast and Penchart scheduling systems user.
University of Washington - Neighborhood Clinics
Seattle, WA
Cadence Systems Support Analyst
2001-2005
. Provided Epic Cadence and Hyperspace template management to clinical
practices and ancillaries, managed updates to the provider master files;
Hyperspace appointment scheduling; updated and interpreted policies and
procedures and monitored telephone service representatives' performance.
. Provided analytical, design, build and support process in preparation of
Epic go-live.
. Provided, updated and interpreted policies and procedures to meet
workflow processes.
. Managed and coordinated physicians' schedules to allow for adequate
staffing; participated in the implementation of a new Epic medical
software program; compiled and entered data into the computer system for
patient scheduling; assisted in orientation of new physicians to the
clinics; performed medical billing and reception.
. Trained new employees in HIPAA guidelines.
. Medical transcription
Multicare Healthcare Systems
Tacoma, WA
Cadence Systems Support Analyst
1992-2000
. Provided Epic Cadence management to clinical practices and ancillaries,
managing updates to provider master files; assisted with Cadence and
Prelude build: assisted with Prelude Enterprise patient registration and
insurance verification.
. Provided analytical, design and support process in preparation of Epic go-
live.
. Managed and coordinated physicians' schedules to allow for adequate
staffing; participated in implementation of a new Epic medical software
program; compiled and entered data into the computer system for patient
scheduling; assisted with orientation of new physicians to the clinics;
performed medical billing, coding and reception.
Licensure:
Notary Public - State of Colorado
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