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Manager Human Resource

Cary, North Carolina, 27519, United States
March 01, 2011

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*** ****** *****

Cary, North Carolina 27519

H: 919-***-**** C: 919-***-**** E-Mail:


Developing and Building a More Resilient and Productive Workforce in the

Midst of Change

Innovative Human Resource Generalist/Recruiter with over ten years

experience (three years as a generalist and seven years as a

specialist) in managing and administering human resource programs for

a diversity of employees within corporations and small businesses.

Versatile self-starter with expertise in creative human resource

strategies and career coaching/mentoring to maximize retention of

employees/management. Dynamic professional with excellent

interpersonal communication and training skills. Proficient in use of

Internet, Microsoft Suite (Word/Excel/PowerPoint) and HRIS System.


Triangle Society for Human Resource Managers (TSHRM)

Raleigh/Wake Human Resource Management Association (RWHRMA)

Triangle Technical Recruiter Association (TTRA)

Colonial Baptist Job Seeker Support Group/LinkedIn (Networking Groups)


Attended 2010 three day NCSHRM Conference

Compensation & Benefits Program-Total Rewards in Tough Times & Beyond-


Advanced LinkedIn Training-Wake Technical Community College

Talent Management

. Established, developed and implemented recruiting programs to meet

population, diversity,

and quality staffing objectives for both exempt and non-exempt

positions. Conducted local area career fairs.

. Sourced, interviewed and screened applicants for technical,

healthcare, and administrative positions and maintained liaisons

with colleges. Developed effective prescreening tools to source


. Created a technical temporary agency to place information

technology and engineering candidates in corporate positions.

Employee Relations:

. Consulted with employees and management, advising on FMLA/ADA and

performance issues, corrective action plans, sexual harassment,

worker's compensation, and conducted exit interviews.

. Led employee recognition task force and served on career


task force which positively effected morale issues.

. Organized and led department quality council and served on Site

Quality Council.

Training and Development:

. Trained managers and employees on new employee orientation,

compensation, benefit programs, managing careers and change, and

interpersonal communication.

. Developed an outplacement-training package for corporations in

transition (mergers, acquisitions, reengineering).

Total Rewards:

. Advised over 400 managers on position evaluation, exemption status,

and salary analysis and administration ensuring site and corporate

pay equity.

. Selected to serve on Corporate and Division Task forces for job


. Received IBM Site Outstanding Achievement for development of Career

Resource System which impacted 6000 employees and raised morale

scores 20% within 1 year.

. Analyzed and evaluated positions to determine salary grades.

. Wrote job descriptions, conducted salary surveys, and maintained

job classification system.

. Administered seven benefits plans and introduced 401-K plans to






Lee Hecht Harrison, Raleigh, NC 2009-


Certified Associate, Career Coach contractor for

outplacement organization

. Successful track record coaching and counseling over 200 clients

with one to 12 month contracts to assess skills, develop

communication tools to market themselves, and network and

negotiate new opportunities.

. Facilitated two weekly 2- hour Job Search Work teams of up to 20

clients which led to

effective networking into new positions.

The Select Group, Raleigh, NC with 12-month contract assignment at:

iContact, Durham, North Carolina

Technical Recruiter 2007-


. Exclusive relationship with The Select Group to actively source,

prescreen, and recruit

60 software developers/sales/customer

support/marketing/financial/administrative and operations

employees and managers within 12 months for email marketing

company. Sourced and brought on board 40 employees within 6

months, developed recruitment strategies and procedures, and

created assessment tools to effectively deliver high quality

talent within organizational deadlines. Performed due diligence

with the establishment of reference and background checking.

CAI, Raleigh, NC with 6 month- contract assignment at:

Elster Electricity/Integrated Solutions, Raleigh, North Carolina

On-Site Consultant-Technical Recruiter 2007

. Established recruiting department and staffed over 42

engineering/technology/sales /finance/administrative candidates

within 6 months saving company over $630,000 in external recruiting

fees. Sourced candidates, prescreened, interviewed, conducted

background/reference checks, and oriented new employees. Created

relationships with area colleges and professional associations and

conducted several career fairs.

Palmetto GBA and Companion Technologies, subsidiaries of BCBSSC, Durham &

Morrisville, NC

Human Resource Generalist II 2005-


. Developed a strategic plan to address opinion survey issues and

motivated 130 employees (two locations) in effective

implementation. Resulted in retaining 95% of employees to the end

of government contract for site closing.

. Recruited and hired personnel utilizing HRIS system, advised

management on ADA/FMLA, performance issues and exit interviews,

addressed benefits' coverage questions, conducted new employee

testing and orientation, participated in job evaluation /market

survey studies, and implemented numerous corporate initiatives.

. Created and delivered PowerPoint presentations (Lunch and Learn) on

Investing in Your Future-Managing Your Career, 401-K Planning,

Managing Stress, and Conflict Resolution.

. Improved employee morale through effective employee relationship

building and created and launched innovative programs such as:

-America on the Move Walking Program with over 75% site

participation. Received

Site Quality Award and resulted in healthcare cost savings.

-Wednesday Lunch Bunch Program (gourmet lunches provided on


-Weekly Employee Roundtables with Site Senior Operations

Manager and HR. Received Site Quality Award for assisting

employees in transition placing 90% of those seeking

employment within 3 months.

Owner of Career Directions/ResumeWriting, Career/ HR Consultant, Cary, NC


Battelle Technical, Div. of Battelle Temporaries, Technical Recruiter,

Richmond, VA 1996-1997

IBM, Educational Instructional Specialist (Part-time), Richmond, VA


IBM, Manassas, VA Prior to 1990

Site Morale Manager/Manager of Employee/Management Development

Manager of Technical Recruiting/Manager of Information Systems

Salary and Senior Salary Analyst/Technical Recruiter

ITT, Compensation/Benefits Specialist, Roanoke, VA, VA Power, Job Analyst,

Richmond, VA and ITR, HR Generalist, Richmond, VA


University of Virginia, Charlottesville, VA, MEd- Career Counseling, GPA:


University of Richmond, Westhampton College, Richmond, VA, BA in Education

and Psychology

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