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Quality Assurance Project

Media, Pennsylvania, 19063, United States
March 01, 2011

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Barbara G. Irwin

*** ********** ***

Media, PA 19063



Barbara has over 20 years experience in the field of Quality Assurance

testing, Business Analysis, and in providing technical support. She has

experience with the Full Systems Development Lifecycle including

Requirements Gathering, Design, Project Management, Inspection Meetings,

UAT, and Help Desk support of Client Server, Mainframe and Web


She also has a wide range of expertise in the Benefits field (both Pension

and Retiree Medical). In depth knowledge of pension law (PPA, ERISA

funding, FAS87 and FAS106 Accounting rules)

Results oriented individual with ability to multitask. She has experience

meeting tight deadlines with a client focused objective. She is detail

oriented and works well in a team environment.


Synthes, West Chester, PA Sept 2010-Dec 2010

A leading international medical device company that develops, produces and

markets medical devices for the fixation, correction and regeneration of

the skeleton and soft tissues

Release Coordinator at Synthes via Truebridge Resources

- Managed queue of projects in a release making sure they adhere to FDA and

accounting requirements

- Supported project teams to ensure they understand standard software

release process

- Worked with document owners to establish priorities and monitor status of

documents being prepared for release

The Vanguard Group, Valley Forge, PA Aug 2007-Aug 2010

One of the world's largest investment management companies serving

individual investors, institutions, employer-sponsored retirement plans and

financial professionals

Testing Administrator at The Vanguard Group via UST Global

- Consistently participated in meetings with internal and external business

clients and various technology groups to review business requirements in

order to understand the scope and details of a project

- Developed test plans that included defining test cases, developing and

maintaining test scripts and preparing data for the testing of new

applications, enhancements or bug fixes

- Executed all manual test procedures to ensure the quality of developed


- Managed test system discrepancies, worked with developers to resolve them

and tracked progress in Serena TeamTrack

- Executed regression tests to evaluate test results against production

results to ensure system quality

- Estimated timelines for QA process

- Participated in daily scrums to determine priorities, identify obstacles

and determine the status of projects based on the Agile method of project


- At the conclusion of projects, participated in lessons learned meetings

with the other testers to gather feedback. Adopted new and improved

processes as a result

- Proficient in functional, negative, regression, System Acceptance, User

Acceptance and performance testing

Towers Watson, Philadelphia, PA 1985-2006

A global professional services firm that helps organizations around the

world optimize performance and provide innovative solutions to client

issues in the areas of actuarial and management consulting. Clients include

three quarters of the worlds 500 largest companies.

Associate - Retirement Systems 1994-2006

Provided technical support for benefit systems by:

- Resolving user issues pertaining to supported software

- Writing specifications

- Software testing including:

-testing of new legislation both pension and retiree medical

-testing of bug fixes and system enhancements

-writing manual documentation for supported software

-communicating new or enhanced system changes to the user community

Senior Actuarial Specialist 1985-1993

- Managed client projects by defining project scope, formulating

approaches and methodologies

- Composed cost estimates

- Supervised a team of three less experienced analysts in data collection,

coding of valuation parameters, valuations, analysis of results and

report writing

- Involvement with Special Projects such as early retirement windows and

plan terminations

- Attended client meetings to review business requirements

Technical Skills

Products used: MS Office products, Excel, Lotus

Notes, Word, Cognos

Impromptu, Serena PVCS, ISPF


Testing Methodologies: Agile Methodology, Kanban Methodology,



Databases: DB2 SQL

Defect Tracking System: Serena Teamtrack in addition to Proprietary



Processing Environments: Mainframe batch, Mainframe interactive, Web


Bachelor of Business Administration (Economics) Temple University

Philadelphia PA


HOPE - A staff member for an organization that helps the disadvantaged and

elderly with transportation, shopping and other needs

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